I am sure you have received my email about this but there are now 3 of us who cannot sign into hubpages. Getting desperate now help! Lol
Have you tried turning off your security before sign in? I use chrome, by the way, and having no problem, but I am in U.S.
We are actively looking at this issue. Sorry for the inconvenience!
Nell, are you three all using the same computer? If so, clear the browser cache and history. You'll find it in the settings menu. If you are unsure, Google 'How to clear cache in ***Browser name***'. So that'll be Chrome, Firefox, Microsoft Edge or whatever it is you use.
I have the same problem. I can access with a phone or tablet, but not on my laptop. I have written to staff and am hoping they will find the problem. I have done everything suggested and more with no success.
I am using my old computer, windows 7. and it works! It must be windows 10 that is the problem
I have Win 10. I still think it's a browser issue. Give the other computer a clean with a free program called CCleaner.
Having said that, traffic has dropped off for me, more than usual on a Tuesday, so perhaps people *are* having problems accessing the site.
Going off to check stats again.
I'm running Windows 10 in the UK and everything is working fine for me Nell.
I can log in fine in the UK, windows 10, using Chrome or Microsoft Edge. Hope you find an answer soon.
I DID IT!
It was Mcafee. I tried everything. I thought it was windows 10, as it's causing so much trouble at the moment, but then I thought, well, disable everything else and see. And yes it was McAfee!
Phew! got back in, yeah!
Thanks Nell Rose for all your help. Glad that the problem is now sorted.
Glad you got it sorted Nell. I use Win 10 and Chrome, so did not think this was the issue. If McAfee are causing a problem, I wonder if that is behind the traffic drop? I get a fair bit of my traffic from the UK
Could be Cynthia. It was pretty weird. I have sent McAfee a message and she got back to me, so hopefully they will sort it out.
Nell, I sometimes think these tech people spend their time thinking up new twists and pitfalls for us hapless content creators so they can get the popcorn out and have a good laugh lol!
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