Not working in uk

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  1. Nell Rose profile image92
    Nell Roseposted 6 weeks ago

    I am sure you have received my email about this but there are now 3 of us who cannot sign into hubpages. Getting desperate now help! Lol

    1. Nell Rose profile image92
      Nell Roseposted 6 weeks agoin reply to this

      This is done by phone.

      1. bravewarrior profile image93
        bravewarriorposted 6 weeks agoin reply to this

        Try signing in on your computer. Maybe your cell provider is the culprit.

        1. Nell Rose profile image92
          Nell Roseposted 6 weeks agoin reply to this

          No sorry. It works on my phone not on my computer

    2. GoldenRod LM profile image96
      GoldenRod LMposted 6 weeks agoin reply to this

      Have you tried turning off your security before sign in? I use chrome, by the way, and having no problem, but I am in U.S.

    3. Matt Wells profile imageSTAFF
      Matt Wellsposted 6 weeks agoin reply to this

      We are actively looking at this issue. Sorry for the inconvenience!

      1. Nell Rose profile image92
        Nell Roseposted 6 weeks agoin reply to this

        Thanks Matt, all sorted out now.

        1. Matt Wells profile imageSTAFF
          Matt Wellsposted 6 weeks agoin reply to this

          Thank you for figuring it out!

          1. Nell Rose profile image92
            Nell Roseposted 6 weeks agoin reply to this

            I am like a mad professor on steroids when something drives me mad, I have to figure it out! LOL! Thanks Matt.

  2. theraggededge profile image97
    theraggededgeposted 6 weeks ago

    I'm in the UK. HP working fine for me.

    1. Nell Rose profile image92
      Nell Roseposted 6 weeks agoin reply to this

      Are you on chrome?

  3. theraggededge profile image97
    theraggededgeposted 6 weeks ago

    Nell, are you three all using the same computer? If so, clear the browser cache and history. You'll find it in the settings menu. If you are unsure, Google 'How to clear cache in ***Browser name***'. So that'll be Chrome, Firefox, Microsoft Edge or whatever it is you use.

    1. sallybea profile image96
      sallybeaposted 6 weeks agoin reply to this

      I have the same problem.  I can access with a phone or tablet, but not on my laptop.  I have written to staff and am hoping they will find the problem.  I have done everything suggested and more with no success.

      1. Nell Rose profile image92
        Nell Roseposted 6 weeks agoin reply to this

        I am using my old computer, windows 7. and it works! It must be windows 10 that is the problem

        1. theraggededge profile image97
          theraggededgeposted 6 weeks agoin reply to this

          I have Win 10. I still think it's a browser issue. Give the other computer a clean with a free program called CCleaner.

          Having said that, traffic has dropped off for me, more than usual on a Tuesday, so perhaps people *are* having problems accessing the site.

          Going off to check stats again.

          1. sallybea profile image96
            sallybeaposted 6 weeks agoin reply to this

            Used the free cleaner and there was no change.  The site is still not displaying correctly.

            1. theraggededge profile image97
              theraggededgeposted 6 weeks agoin reply to this

              Weird, isn't it? Do you and Nell have the same broadband provider?

        2. Marketing Merit profile image93
          Marketing Meritposted 6 weeks agoin reply to this

          I'm running Windows 10 in the UK and everything is working fine for me Nell.

  4. innerspin profile image91
    innerspinposted 6 weeks ago

    I can log in fine in the UK, windows 10, using Chrome or Microsoft Edge. Hope you find an answer soon.

  5. Nell Rose profile image92
    Nell Roseposted 6 weeks ago

    I DID IT!
    It was Mcafee. I tried everything. I thought it was windows 10, as it's causing so much trouble at the moment, but then I thought, well, disable everything else and see. And yes it was McAfee!
    Phew! got back in, yeah!

  6. sallybea profile image96
    sallybeaposted 6 weeks ago

    Thanks Nell Rose for all your help.  Glad that the problem is now sorted.

    1. Nell Rose profile image92
      Nell Roseposted 6 weeks agoin reply to this

      It was a bit of a nightmare wasn't it Sally? I had to get to the bottom of it, it was driving me insane. At least we will know what to look out for in future.

  7. CMHypno profile image94
    CMHypnoposted 5 weeks ago

    Glad you got it sorted Nell.  I use Win 10 and Chrome, so did not think this was the issue.  If McAfee are causing a problem, I wonder if that is behind the traffic drop? I get a fair bit of my traffic from the UK

    1. Nell Rose profile image92
      Nell Roseposted 5 weeks agoin reply to this

      Could be Cynthia. It was pretty weird. I have sent McAfee a message and she got back to me, so hopefully they will sort it out.

      1. CMHypno profile image94
        CMHypnoposted 5 weeks agoin reply to this

        Nell, I sometimes think these tech people spend their time thinking up new twists and pitfalls for us hapless content creators so they can get the popcorn out and have a good laugh lol!

        1. Nell Rose profile image92
          Nell Roseposted 5 weeks agoin reply to this

          lol! You may be right there Cynthia!

 
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