Fellow writers are not able to login to HubPages!

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   ChitrangadaSharanposted 2 years ago

   
   Hi Team HubPages!
   This is to bring to your kind attention that some of the fellow writers are not able to login to HubPages.
   Nell Rose, from England, has requested me to raise this issue in the forums, so that this issue can be resolved.
   I am not sure whether I can share her profile link in the forums or not. Therefore, I am sharing the screenshot of her message.
   I hope that this issue is resolved soon.
   Thanks and regards!

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      Henry Burtposted 2 years agoin reply to this

      I have the same problem - the accept button does not work on Ipad or phone. It does work on my laptop though.

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         ChitrangadaSharanposted 2 years agoin reply to this

         Thank you for responding Henry Burt!
         I have shared the link to this forum thread with Nell.

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      Nell Roseposted 2 years agoin reply to this

      Hi Chitrangada! Thank you so much for putting the message on here! As you can see, it has been resolved now, so thank goodness I can get back in! Thanks so much for your help!

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         ChitrangadaSharanposted 2 years agoin reply to this

         Hi Nell!
         It’s completely my pleasure. So happy to see you back.
         Thanks to Matt, and the Team HubPages for resolving the issue, which had affected so many writers.

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      sallybeaposted 2 years agoin reply to this

      Thank you for your help Chitrangada, also thanks to Matt for finding a fix to this problem.  The issue appears to have been resolved.

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         ChitrangadaSharanposted 2 years agoin reply to this

         Hi Sally!
         You are welcome!
         I join you in thanking Matt and the Team HubPages for resolving this issue, which had affected many fellow writers.
         And thanks to everyone who responded to this forum thread, with their valuable comments.

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      Thelma Albertsposted 2 years agoin reply to this

      Hi Chitrangada!
      
      I had the same problem but thankfully I can login again. I tried to login yesterday and I was happy to be able to. I am very thankful for the help of Hubpages team. Have a nice weekend to all.
      
      Thank you Chitrangada for bringing the issue.

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         ChitrangadaSharanposted 2 years agoin reply to this

         Hello Thelma!
         Good to know that you are able to login now. As I understand, it had affected the writers from European countries.
         Thanks to Matt and the Team HubPages for resolving this issue.

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   theraggededgeposted 2 years ago

   Yes I've had that. You can't get rid of the pop-up.
   
   I now use a browser extension called Cookie Notice Blocker and put HubPages on the Whitelist. That allows the cookies without having the pop-up. It only works on Chrome-based browsers, like Chrome, Opera and Vivaldi. There might be one for Firefox, I'm not sure.

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      ChitrangadaSharanposted 2 years agoin reply to this

      Thank you Bev, for responding. I will convey this to Nell.

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         bravewarriorposted 2 years agoin reply to this

         I just signed in with no problem. I use Google Chrome.

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            ChitrangadaSharanposted 2 years agoin reply to this

            Thank you Shauna for responding.

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            theraggededgeposted 2 years agoin reply to this

            It depends on which country you are in.

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      Nell Roseposted 2 years agoin reply to this

      Sounds like a great idea to do, I will try that. Thanks.

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      Nell Roseposted 2 years agoin reply to this

      I have added the cookie notice blocker and it definitely is much better, thank you!

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   jansharesposted 2 years ago

   Must be a glitch. I'm on my laptop. Just logged in on my iPhone with no problem.

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      ChitrangadaSharanposted 2 years agoin reply to this

      Thank you Janis, for responding.

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   theraggededgeposted 2 years ago

   It's a European problem, I think. To do with that awful GDPR. It means websites have to ask for consent to place cookies on your device.
   
   Usually, it's not a problem, but on HP recently, it's been impossible to dismiss the pop-up consent thing. I got around it by firstly using a different browser with a VPN, but then that stopped working, so I found this Cookie Notice Blocker, which works. Although the pages are a little jumpy when I first click on them.
   
   You aren't going to have this if you live in the States.
   
   Edit: this is what it looks like...
   
   
   

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      Nell Roseposted 2 years agoin reply to this

      Hi ragged, thanks yes It was a nightmare! Just added the blocker. hopefully it will work. those darn cookies drive me insane! lol!

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         Thelma Albertsposted 2 years agoin reply to this

         Hi Nell! What kind of cookies blocker did you use?

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            Nell Roseposted 2 years agoin reply to this

            Hi Thelma, so sorry for the delay. I have been away from my computer. I used  Cookie Notice Blocker. It seems to work okay. the only trouble is when I tried to share my hub on pinterest etc it kept jumping. not sure if its worth using it to be honest. Now I am just blocking third party cookies.

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               sallybeaposted 2 years agoin reply to this

               I did not have to use a cookie blocker, the cookie is no longer present when I go to HubPages.

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   Joanne Hayleposted 2 years ago

   Yay - I'm back on too! Thanks for your efforts Nell, Chitrangada & everyone.

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      ChitrangadaSharanposted 2 years agoin reply to this

      You are welcome Joanne!

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      Nell Roseposted 2 years agoin reply to this

      You are very welcome Joanne.

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   quicksandposted 2 years ago

   Hi Nell, good to see you around!

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