Fan mail going missing after approving

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  1. tonymac04 profile image88
    tonymac04posted 8 years ago

    Today some fan mail I received went missing after I had clicked on the "approve" button. This is the second time this has happened. Unfortunately in both cases I don't remember who posted the fan mail. Anyone else had this problem, and is it important?

    1. motricio profile image68
      motricioposted 8 years agoin reply to this

      Send a email with a detail description of your issue to:
      IT Support team member for wink

      1. larryfreeman profile image83
        larryfreemanposted 8 years agoin reply to this

        I'm glad to help as I can but if you have problems, you should start here:


        1. motricio profile image68
          motricioposted 8 years agoin reply to this

          That's a regular conduct.

    2. pauldeeds profile imageSTAFF
      pauldeedsposted 8 years agoin reply to this

      We only show 3 fanmails on your profile page, but if you click the little "see all" link, all the fan mails should be there.  Do you see the missing one here?

      1. tonymac04 profile image88
        tonymac04posted 8 years agoin reply to this

        Hi - I really don't remember who the two fan mails were from. It's on the fan mail page that comes up when you click fan mail from the account page. I clicked on "approve" then went back to the stats page. Whuen I looked at the fan mail page again the mails were missing. So it's not on the page called "tonymac04's 1076 Followers" but the one simply called "fan mail" which you get to by clicking the fan mail link on the account page.

  2. Ivorwen profile image70
    Ivorwenposted 8 years ago

    I thought this happened to me, because I went back under 'fan mail' to see someone, and it appeared that the mail was gone, but in reality, they had been a fan for a while and had just recently left mail.

    Anyway, long story short, the fan mail was moved down in the list, coordinating with when they originally fanned me.

    1. sofs profile image87
      sofsposted 8 years agoin reply to this

      It was lost and now it is  found !!
      big_smile  nothing to worry after all!


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