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jump to last post 1-7 of 7 discussions (21 posts)

No more Warning Emails?

  1. Marisa Wright profile image98
    Marisa Wrightposted 7 years ago

    When the new rules were brought in, we were told we'd receive a warning email if a Hub was non-compliant.

    And so we did. 

    But I've just had a Hub unpublished which was not on the list.  It was for a link to a "prohibited site".   I got no advance warning, and as it's one of my highest-scoring Hubs, I'm a bit upset about that.

    So does that mean there will be no more warning emails, and we just have to open and check all our Hubs on a regular basis?

    I was very pleased to see the warning on the Hub told me exactly which link was the problem, which saved a lot of time. 

    However I was disappointed that the site in question did have some good information on it, which is why I linked to it. It just so happened that the author was also promoting his ebook, so that's why it wasn't allowed.  I didn't realize ANY site selling an ebook was prohibited, even if it wasn't affiliate - it makes me worry how many other problem links I might have.

    1. DIYweddingplanner profile image91
      DIYweddingplannerposted 7 years agoin reply to this

      Wow, Marissa.  Didn't know that either.  Now I'm concerned that I may have some, too.  But with so many hubs up, don't know where it is, so I think I'll wait till it's found!

    2. Jason Menayan profile image60
      Jason Menayanposted 7 years agoin reply to this

      Marisa,

      No, we only sent out the warning email once, since there was a change in policy. As to why your Hub was moderated for that link, I can think of 3 scenarios:

      - the link was deemed a prohibited affiliate link after the policy change
      or
      - the link was (or links were) added to your Hub after the policy change (but in this case, you should have seen a notification while you were editing the Hub saying so when you added the link)
      or
      - or a mistake was made

      I'm not sure which would be the case here, but I would send an email to team@ to check. It looks like your Hub was republished fairly promptly after you took the link out, for what it's worth.

      1. Marisa Wright profile image98
        Marisa Wrightposted 7 years agoin reply to this

        Thanks, Jason.  That explanation is the one I'm worried about - I was feeling fairly comfortable that the Hubs had been checked and all the problems found, but I think what you're saying is that continuing sweeps are happening all the time - so it does sound like we need to be checking regularly.  A pain for those of us who have a few Hubs!

        As you say, the Hub was republished quickly, if the moderating team can keep up that speed of response then it's not too painful to fix if a Hub is unpublished.

        1. Jason Menayan profile image60
          Jason Menayanposted 7 years agoin reply to this

          Those that are added are in line with those that have been prohibited since the start of the new policy: they contain lead capture forms, they interfere with user navigation, they promote dubious offers, etc.

          If that wasn't the case for the site you mentioned, you can ask for clarification via an email to team@.

  2. Michael Willis profile image78
    Michael Willisposted 7 years ago

    So...if a site is trying to sell something-anything...we cannot link to it or we will get unpublished???

  3. sofs profile image80
    sofsposted 7 years ago

    There must have been a warning on the hub in question and with hundreds of hubs it is difficult to check them out individually to see if there is a warning . I have been suggesting that admin color codes warned hubs so that when you open 'my account'  you know that you need to look into a particular hub.  I hope admin does take this into consideration.

    1. Michael Willis profile image78
      Michael Willisposted 7 years agoin reply to this

      That would be a huge help to all hubbers. That way, if the e-mail is not received or lost, the hub with a violation can be easily seen in the my account page.

      1. Michael Willis profile image78
        Michael Willisposted 7 years agoin reply to this

        Here is a possible symbol HP could use to mark hubs. (I would give this away to HP free of any charge)



        http://s1.hubimg.com/u/5113304_f248.jpg

        OR


        http://s1.hubimg.com/u/5113320_f248.jpg

        OR



        http://s1.hubimg.com/u/5113328_f248.jpg

        The exclamation point is already used for the Broken Links symbol, so I put the question mark in the first two.

  4. sofs profile image80
    sofsposted 7 years ago

    Any indication would be good.. Just need an indication smilesmilesmile

    1. viryabo profile image87
      viryaboposted 7 years agoin reply to this

      I totally agree with you. It's not so feasible having to open EVERY hub to find out if there are violations.

      Asides being a chore, it'll distort page view expectations.

  5. recommend1 profile image70
    recommend1posted 7 years ago

    Just think how much better it would be if HP just published the information and let us check our own hubs before blundering in with unpublishing and all that unpleasantness.  Publish the list and the warning and start unpublishing a week or so later would seem to be reasonable, even normal business practice !

    1. Michael Willis profile image78
      Michael Willisposted 7 years agoin reply to this

      I totally agree with this!

  6. Marisa Wright profile image98
    Marisa Wrightposted 7 years ago

    Bump.

    This is the "Need Help" thread, where we were told we could post if we had a question.  Doesn't HP answer simple questions any more?

    1. profile image0
      Website Examinerposted 7 years agoin reply to this

      Not to give you a hard time, but... When and how did HubPages say that they will respond to questions on this forum?

      1. Marisa Wright profile image98
        Marisa Wrightposted 7 years agoin reply to this

        Where else can they answer this question, WE?

        This is not a question that's specific  to me.  I fully understand that I can't expect an answer to a problem with a specific Hub, and that's not what I'm asking.

        What I'm asking is, has the process changed? 

        When the changes were announced, Paul posted this:
        http://hubpages.com/forum/topic/74023#post1607355

        You'll note he said our warning email would include "a complete list of issues in their hubs".

        Jason and Paul subsequently confirmed this in these posts:
        http://hubpages.com/forum/topic/74023#post1607379
        http://hubpages.com/forum/topic/74023#post1607385

        Two days ago, I had a Hub suddenly unpublished for a link to a prohibited site. That Hub was NOT in my warning email.  It has since been republished, but for future reference - and for the benefit of other Hubbers - I think it's important for us to know whether something else has changed.

        I thought I had done the right thing, but clearly I'm still at risk of having Hubs unpublished.  Why is that?

        Does it mean we all have to go and manually check all our Hubs, because the list in our warning email was not complete after all?  If that's the way it is, so be it - but we need to know.

        1. profile image0
          Website Examinerposted 7 years agoin reply to this

          Impressive post. Manually checking makes no sense.

          Sorry to see that you've been having such a hard time.

      2. WryLilt profile image90
        WryLiltposted 7 years agoin reply to this

        Simone said in her announcement thread that issues like this can be posted on this forum:

        Each time we see a question or comment that has not yet been addressed here, we will update this thread.  If you want to ask us a question that has not yet been addressed here, please leave it in the Need Help? Ask here. section (we simply can’t address everything that comes up in all Forum threads).

        1. Marisa Wright profile image98
          Marisa Wrightposted 7 years agoin reply to this

          Thanks for posting that quote, Wry. I knew I had seen the HP staff inviting us to post our questions in this forum, I just couldn't find where!

        2. profile image0
          Website Examinerposted 7 years agoin reply to this

          Pointed, and very useful.

  7. profile image0
    Website Examinerposted 7 years ago

    Thank you WryLilt and Marisa Wright, I appreciate the lectures and education. Sorry for putting you through the trouble.

    I had been wondering why staff had gotten so active in this forum, at least for awhile.

 
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