How to stop harassment by guest user?

Jump to Last Post 1-8 of 8 discussions (12 posts)
  1. Marie McKeown profile image94
    Marie McKeownposted 6 years ago

    Anyone have experience with a guest commenter who leaves long inaccurate comments which are unacceptable (and frankly have a crazy tone about them) ? This person has now created a new guest identity and is becoming insulting and perjorative towards me because I won't accept his/her comments.

    I know I don't have to accept their comments but I don't want to have to read abusive messages every time I log in to my account. I don't mind if someone disagrees with my opinion, or even doesn't like my writing. But I won't accept personal insults.

    It is actually quite upsetting.

    The worst thing is, because they are using a variety of guest ids I don't know how to report / block them.

    Any ideas?

  2. WryLilt profile image90
    WryLiltposted 6 years ago

    Report each account or send a message directly to the team - they may block them by IP.

  3. profile image0
    calculus-geometryposted 6 years ago

    You can temporarily change the comment setting so that you have to approve each comment before it goes live.  Eventually your harasser will get bored and quit.

  4. Mighty Mom profile image87
    Mighty Momposted 6 years ago

    Ditto what WryLit said.
    And do not under any circumstances accept any comments that are insulting.
    Do not engage with this person. Don't give him/her the satisfaction of any response.

    1. Melindas Mind profile image68
      Melindas Mindposted 6 years agoin reply to this

      yeah, what MM said. This kind of person is usually looking for a fight, if you give him what he wants he'll keep coming back. Like rats - if you leave food out they will never leave.

  5. Marie McKeown profile image94
    Marie McKeownposted 6 years ago

    Thanks for the advice everyone. I have no intention of approving the crazy comments! If I get anymore 'hate mail' I will definitely report it to the team.

    1. LeanMan profile image87
      LeanManposted 6 years agoin reply to this

      I get crazy and threatening comments all the time on my Saudi Arabia hubs - just ignore them and don't take them personally, they are nothing to get upset about.. You should take the compliment that you have written something thought provoking enough that people feel the need to argue with your view point.
      I publish the ones that do not contain foul language, overt threats or impossible sexual suggestions as I think that everyone is entitled to an opinion, even the crazies on the internet.. But I don't get involved in long drawn out fights with them!

  6. relache profile image86
    relacheposted 6 years ago

    Change your comment capsules to only accept comments from registered users also deters anonymous trolls.  Sometimes you only have to change the capsules they are hitting, some especially vicious trolls will require you do that to all Hubs.

    In fact, if you report them to admin, changing the settings is going to be the first thing they suggest to you along with moderating comments.

    1. mythbuster profile image79
      mythbusterposted 6 years agoin reply to this

      What about users who sign up for an account, leave ridiculous/questionable posts at the end of hubs but never participate by writing their own hubs?

  7. Marie McKeown profile image94
    Marie McKeownposted 6 years ago

    Good tip Relache, thanks! I hadn't know I could do that.

    1. Cardisa profile image92
      Cardisaposted 6 years agoin reply to this

      I had one person doing that last week but they stopped. I didn't change all my settings because I have a couple guest followers who read my short stories. I hope they stop harassing you, it can be so annoying.

  8. Marie McKeown profile image94
    Marie McKeownposted 6 years ago

    Changing the settings on that one hub seems to have done the trick! Thanks everyone for the support and advice. smile

 
working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)