It has become evident to everyone who knows and loves you that you have a problem. We've stood by you through your growing pains but the sudden outbursts of extemporaneous changes that have diminished the hard work of dedicated Hubbers has to stop. I think the problem may be drug-related and a 12-step program might be indicated.
Step 1: Stop taking whatever drug it is that you're taking and build a test environment that is completely separate from your production environment. You may have one, but evidently it isn't being used properly.
Step 2: Run extensive tests of changes on the test system to determine feasibility and to churn up any unintended consequences of all new features.
Step 3: Follow industry standard best-practices. For example, auto-play videos have been deprecated and should be avoided.
Step 4: Remember that your business is built on the content provided by Hubbers. Listening to them and addressing their needs is critical to Hubpages' success. Without Hubbers you have no business.
Step 5: After exhaustive testing, invite Hubbers to opt-in for beta-testing on the production system. Hubpages staff and Beta-testers should have panel discussions as needed. Something like Skype could be used.
Step 6: Listen to the beta testers and address their concerns and suggestions, before putting the changes into full production. Fully communicate any issues that may impact existing hubs to all hubbers.
Step 7-12: Use common sense.
Remember, we love you and want you to succeed. Just say "No"!
Given the length of time I have been a part of this site and all the beta tests I've taken part in, I second everything that Bill is saying.
I would fourth it but that would be just being silly.
Having said that it just might be that Bill's suggestions would answer my recent thoughts that HP is breaking down in some way. No earnings/multiple bugs in the posting system and falling traffic ... is this the end of HP as we know it?
After going through numerous threads on the HP forums, I've come to the conclusion that these changes are knee-jerk reactions to the sudden downward trend of hits from Google. I have a feeling that Hubpages staff are pulling out all stops to try and stem the bleeding. The problem with that approach is that it leads to unintended consequences, many of which can exacerbate the problem.
I know that many of the recent changes have greatly reduced the usefulness of some of my hubs. For example, I have hubs that display screen shots containing critical technical data. The users can no longer enlarge these images and so can't benefit from the information that I provided.
Hubpages needs to chill out, reverse the layout changes, and take a hard look at what needs to be done in order to get back into Google's good grace.
I'd like to see more strict moderation, personally. Of Google wants quality, we should show it to them. In the meantime, each hubber can do something to improve the overall site by fixing up their own hubs. I've got some hubs that need a little work that I am going to work on.
by Kate Swanson 7 years ago
In the past many Hubbers, including myself, have seen the "Report a Problem" or "Need Help" threads as a way to either get a policy explained, or as a way to escalate an urgent problem when emails weren't eliciting a response. It is now obvious that is no longer the case,...
by Williamjordan 7 years ago
How all of sudden some of the best Hubs on my account are substandar I'll be the first to say I am not the best wirter but I have improved and I have a and average amount of follwer 471 and I have 56,000 pageviews and I have deleted about 13 hubs. I am not deleting anymore tell me to leave in I...
by earnestshub 8 years ago
Despite hubpages having a great FAQ, and heaps of help that is easy to find, we all learn a bit differently, or at least I did. It took me a while to find the hubbers I could learn from when I first started to write here.I was wondering if it would help for some of us experienced hubbers to list...
by Kangaroo_Jase 7 years ago
I haven't been around much the last few weeks due to events (very positive) happening in my life.I come back to HP and find a few changes have occurred.I sense a significant shift, even may be a paradigm shift. If this is the case, then it sits with me with unease and with much angst. I refer to...
by mega1 8 years ago
I am now a one-year-old Hubber! Thanks to all of you I have been enjoying hubbing so much and am now up to almost 12,000 views, have 321 followers and 81 hubs. I am up to chapter 11 on my fiction series that has become a murder mystery with characters I never knew I had in me - they've...
by Paul Deeds 9 years ago
The redesign is fully deployed and stable. We changed quite a few things in this release, and there are bound to be a few new bugs. So if you notice anything strange please let us know.The biggest changes are --design - James did a great job bringing the look and feel of HubPages into...
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