FIXED: Unable to post comment

1. 87

   billgaedeposted 5 years ago

   I can't post a comment on my own page.

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   1. 75

      Matthew Meyerposted 5 years ago in reply to this

      Is this issue still occurring for you?

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      1. 87

         billgaedeposted 5 years ago in reply to this

         Yes. This is the third day I can't write a comment in my own site.

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   2. 75

      Matthew Meyerposted 5 years ago in reply to this

      This should now be fixed.

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2. 81

   Uninvited Writerposted 5 years ago

   This is being discussed in other threads, so you are not alone.

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3. 60

   Jason Menayanposted 5 years ago

   Bill,
   
   A bug related to comments was fixed earlier today. We apologize for any inconvenience this might have caused. Would you mind checking to make sure you can comment normally again?

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4. 87

   billgaedeposted 5 years ago

   Seems like I can now! Thx!

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   1. 83

      Lauryallanposted 5 years ago in reply to this

      I have found that I can't either. I leave a reply on someone's question. They respond to my answer but then it won;t allow me to comment again. It keeps saying it's unable to save.
      Is this the same issue??

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      1. 75

         Matthew Meyerposted 5 years ago in reply to this

         @Lauryallan
         
         Sorry to hear about the issue you are experiencing.
         It does sound like a different issue.
         
         Can you provide the URL for the problematic question?
         
         Once we have the URL, we can research and help determine what might be going on.

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         1. 83

            Lauryallanposted 5 years ago in reply to this

            Here's the link you asked for
            http://dalehyde.hubpages.com/question/1 … swer517252
            It's not just the question that it's happened with though. It seems to be on every question I try and re-respond to. Hopefully this will help.
            Thanks for responding so quickly!

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            1. 75

               Matthew Meyerposted 5 years ago in reply to this

               @Lauryallan
               
               Thanks to the info you provided, we successfully reproduced the question comment issue you described.  It has been sent to our development team to be addressed.
               
               Sorry for any inconvenience this has caused.

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               1. 83

                  Lauryallanposted 5 years ago in reply to this

                  @Matthew Meyer,
                  
                  Thanks Matthew. Will you be posting here to tell us when it's fixed?
                  
                  I know things don't work sometimes and that's understandable. I don't want people to think I am ignoring their responses to my responses, which I currently can't respond to.

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5. 60

   cotopaxiposted 5 years ago

   I am having the same problem when I try to "Submit a Comment" on:
   
   imadork.hubpages.com/hub/Whats-That-Movie
   
   I have tried Firefox and IE with no joy.  When I click on the "Post
   Comment" button, the "Working" animation appears, then goes away,
   and my comment does not appear on the page.

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   1. 75

      Matthew Meyerposted 5 years ago in reply to this

      @cotopaxi The user for that Hub must approve or deny comments.  I looked into your comments and they have not been approved by the user.

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      1. 60

         cotopaxiposted 5 years ago in reply to this

         Thank you Matthew.

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