Not able to comment on my hubs or edit my hubs

1. 59

   Dale Hydeposted 13 years ago

   Hello:
   
   A similar bug was posted here as being resolved yesterday:
   
   http://hubpages.com/forum/topic/98329
   
   However, today, when I go to any of my hubs to respond to a comment or just to view the hub, I am being told that I have to log in to comment. I am not being allowed the option to edit as well. When I log in, it goes to my feed page. When I go to my account page and click on a hub, the same routine happens again and again. Not able to access my hubs at all. I can view them as a person would who is not a member or logged in and no more.
   
   Edit: Makes no difference the browser I use, the same problem exists.

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   1. 83

      WriteAngledposted 13 years agoin reply to this

      This very same thing has been happening to me on Firefox as well. On the other hand, everything is fine on Chrome.
      
      In Firefox, I am asked endlessly to sign in, when I want to view my account. However, if I go to my profile, I am able to view the profile stats, i.e. it acts as if I was signed in. Furthermore, when I try to sign-out from my profile, and then sign into another account, I am unable to do this.
      
      So, I am permanently signed in on this account when it comes to viewing the profile, but permanently signed out when it comes to viewing my account details!
      
      I did email the HP office about the issue, but have had no response whatsoever to my email, not even an auto-reply.

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      1. 59

         Dale Hydeposted 13 years agoin reply to this

         Good news! I did get a prompt response from Team HubPages via email.
         
         The suggestion was one I always give, lol, and for some reason it never entered my mind.
         
         I cleared the cache and history on Chrome and Firefox, and that resolved the issue.
         
         Palemoon was stubborn, so I had to go a step further and also delete the cookies. Once done, Palemoon kicked in and worked.
         
         Thanks again Team HubPages!

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         1. 83

            WriteAngledposted 13 years agoin reply to this

            Well, you are obviously more favoured than I am. I sent a message either yesterday or the day before and have heard nothing back.
            
            However, I tried your remedy and it worked

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            1. 59

               Dale Hydeposted 13 years agoin reply to this

               Glad that it worked for you as well. As for the response, I did see someone prowling the forums about the time I emailed them and they had observed this post just prior to getting the email and were fixing to check into it for us.

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2. 59

   Dale Hydeposted 13 years ago

   Hello WriteAngled. I have tried Firefox, Palemoon and Chrome with the same results. I can view my account page, but can not edit my hubs or comment on them.  I am glad this is not happening whilst there is a tropical storm or hurricane going on as I have a hub I update up to five times a day when there is tropical activity.
   
   I hope that your email brings some response. I guess I shall email them as well.

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