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When I try to edit a capsule, it won't let me save changes

  1. thisspice profile image68
    thisspiceposted 6 years ago

    This just happend late last night when I was writing a couple of new hubs. I published one and then when I started writing another, when I'd go back to one of my capsules and try and edit it, it won't let me save or even discard the changes. The buttons don't work at all, and when I do click on either button, the pop-up capsule indents itself to the right of the screen everytime I click it. It's wierd and obnoxious and I can't do anything. Does anyone have any solutions? Otherwise I can't edit or write any new hubs!

    1. jimmythejock profile image83
      jimmythejockposted 6 years ago in reply to this

      there is a problem that the hubpages engineers are working on, I have the same problem but fixed it by installing firefox, when the bug is fixed i will go back to internet explorer.....jimmy

      1. thisspice profile image68
        thisspiceposted 6 years ago in reply to this

        Jimmy, thanks for the reply. Guess I will start using Firefox as well!

        1. thisspice profile image68
          thisspiceposted 6 years ago in reply to this

          Jimmy, I just switched to Firefox and it works perfectly now. Thanks for the idea, I was going crazy because I had an almost finished hub that I was working on that needed just a few more tweeks before being published and I finally was able to get it done!

          1. jimmythejock profile image83
            jimmythejockposted 6 years ago in reply to this

            Glad to help, firefox also works better with facebook lol good luck with your hubs and have a good day.....jimmy

  2. AdeleCosgroveBray profile image89
    AdeleCosgroveBrayposted 6 years ago

    I've just found this issue too, so clearly it's not been fixed just yet.  smile

    1. SimeyC profile image90
      SimeyCposted 6 years ago in reply to this

      The issue for me happens on IE7 at work - sadly i cannot use FF at work! I have no problems at home with IE9 or FF.

  3. thisspice profile image68
    thisspiceposted 6 years ago

    SimeyC, the real question now is, why are you hubbing at work?? huh??? LOL J/K

    My issue too is that I have an older, slower laptop that clearly has issues of its own, and I have downloaded IE9 a few different times and it says that it's installed properly, but things like the above happen and also when I sign into my yahoo mail, it says that I am still not using IE9, although when I go to download it again, it says I've already got it. So who knows! But Firefox is definitely the way to go!

    1. SimeyC profile image90
      SimeyCposted 6 years ago in reply to this

      LOL shhhh don't tell the boss! Seriously - I get to work about 45 minutes before I start and also work on hubs during lunch and breaks - thus I can get a good 2 hours work done on hubs!!!

      1. ezhang profile image
        76
        ezhangposted 6 years ago in reply to this

        Hey SimeyC,

        Assuming that you don't have permission to install programs on your work computer, you can find something called "Firefox Portable" which will allow you to use a standalone version of Firefox on the computer, or from a flash drive. This isn't a permanent solution, but hopefully could work for you temporarily.

        1. SimeyC profile image90
          SimeyCposted 6 years ago in reply to this

          ezhang: it's an idea - but I have to ensure that any flash drive that I use is fully encrypted!

          1. SimeyC profile image90
            SimeyCposted 6 years ago in reply to this

            BUMP any update on this problem!

            1. Jason Menayan profile image59
              Jason Menayanposted 6 years ago in reply to this

              Unfortunately, not yet. I don't know when engineering will be able to debug this, Simey.

              It does look like, based on preliminary work, that it only affects IE. Can you use Chrome or any other browser? (I know you said Firefox wouldn't work)

              1. SimeyC profile image90
                SimeyCposted 6 years ago in reply to this

                The problem is that it's my companies policy to use IE7 at work - I'l; just have to save my work in Word and create the HUbs at home!

                1. Jason Menayan profile image59
                  Jason Menayanposted 6 years ago in reply to this

                  Sorry about this, Simey. Edward says that IE9 should be fine, and possibly IE8, too. Maybe you could lobby your IT department to upgrade? big_smile

                  1. SimeyC profile image90
                    SimeyCposted 6 years ago in reply to this

                    They will be upgrading but as you probably know with big corporations they are usually one or two versions behind the current version! I think we have a window of about six months to upgrade!

  4. AdeleCosgroveBray profile image89
    AdeleCosgroveBrayposted 6 years ago

    I'm using IE9 - gave up on Firefox a couple of years ago as half if it wouldn't work properly with other software.

  5. SimeyC profile image90
    SimeyCposted 6 years ago

    I found a workaround for IE7

    Hold CTrl and Enter down and then click the button - may take a couple of times to work!

    This seems to save for me!!!

  6. Jason Menayan profile image59
    Jason Menayanposted 6 years ago

    Thank you, Simey! This will help others who are using IE7, and also hopefully help our engineers who are looking at this problem to figure out the cause.

    Simey's post here:
    http://hubpages.com/forum/topic/81779#post1764073

  7. ezhang profile image
    76
    ezhangposted 6 years ago

    Could everyone try again to see if their capsules work now? I think I've solved the problem...

    1. jimmythejock profile image83
      jimmythejockposted 6 years ago in reply to this

      I use IE 9 and still cant save capsules except in firefox even in chrome they wont save .....jimmy

  8. LearnFromMe profile image90
    LearnFromMeposted 6 years ago

    As of last night on my laptop, I couldn't save simply by clicking. I had to put the arrow over the save button and hit enter for it to work..

 
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