Spam Comments Moderation

1. 95

   melbelposted 12 years ago

   Every day when I log into HubPages, the first thing I do is read my new comments and approve them.
   
   However, I'll be wandering around my hubs and I'll see comments that HubPages kind of says are spam, but I never received ANY notification of the comment.
   
   It would be nice to be able to mod these "spam" comments in the comments section of my account. Otherwise, I'm given no notification of the comments whatsoever... I only receive knowledge of their existence when I stumble across one in a hub of mine.
   
   I can understand not receiving an email about the comment because a lot of spam comments would clog my inbox and drive me nuts, but I would like the opp to moderate them in my CP.

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   1. 59

      WrittenWoman91posted 12 years agoin reply to this

      I used to write under a different name around a year ago or so, and only after reading your post and going back to my old account did I realize the same thing has happened to me in the past. Not with this account, obviously, but nonetheless.
      
      If an author is moderating the comments on their hubs, you would think all hubs would be subject to the moderation. The lack of an email is, as you stated, understandable, but to make it near impossible to moderate "spam" comments doesn't make much sense.
      
      If HP wanted to make it so authors could check up on spam comments, the site could always adjust it so a weekly email re: spam comments left was circulated to authors (obviously varying upon author), or could just make another section for spam comments to be stored and then moderated.
      
      Either way, keeping an author from knowing about the existence of the post doesn't solve the problem. It just makes keeping your account and replies cleaned up and up-to-date more difficult.
      
      I think I have to agree with you on this point. It's definitely something HubPages should take a look into. Have you made any comments re: this oddity to staff as of yet? Or just this post?
      
      Hopefully even just this post will bring enough attention to the issue that it's addressed.
      
      A useful observation... I feel silly for having missed it.

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   2. STAFF

      pauldeedsposted 12 years agoin reply to this

      You can see them across all of your Hubs in my account under comments, by selecting "Spam" in the filter drop down.  Here's a direct link:
      
      http://hubpages.com/my/hubs/comments?co … ilter=Spam

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      1. 95

         melbelposted 12 years agoin reply to this

         /facepalm

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2. 95

   melbelposted 12 years ago

   Don't feel silly for missing it... I feel like a jerk for knowing about it for months and not saying anything!

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