Amazon capsules missing?: Disable ad blocking software

1. 66

   Melinda Longoriaposted 10 years ago

   Is anyone else experiencing this? I can't see any of my amazon capsules. Is there a reason for this? Hubpages glitch or did I do something?

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      bravewarriorposted 10 years agoin reply to this

      Melinda, I just checked my latest hub and the Amazon ads I brought in are still there. Is your hub still in the approval stages, perhaps?

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      Matthew Meyerposted 10 years agoin reply to this

      Many times this issue is a result of ad blocking software.
      Try disabling all browser plugins, extensions, and toolbars including any ad-blocker software.
      Here are some general browser trouble shooting steps as well.
      http://hubpages.com/learningcenter/Diag … r-problems

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      tsmogposted 10 years agoin reply to this

      A not always answer for occasions of this happening I discovered is what is advertised itself not longer is available. I use to choose specific items of niche products that simply sold out and then a blank appears basically. Also that occurred when I choose a particular eBay store and product and it sold out. Different circumstances than the one you described, but may offer consideration.

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2. 66

   Melinda Longoriaposted 10 years ago

   No, it's a featured hub. I can't see any amazon capsules for any hubpage user, only eBay. Why would this be?

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      bravewarriorposted 10 years agoin reply to this

      I have no clue. Have you tried looking at my The Gifts of Faith - chapter 10? That's what I checked before answering you and they were there.

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3. 66

   Melinda Longoriaposted 10 years ago

   OMG, I am sorry for the alarm. I am using my husband's computer this evening while my daughter takes a nap upstairs. I just figured out what this is. My husband has an ABP ad blocker on. It must be something new that he installed. I had no idea that this could prevent me from seeing Amazon capsules. I thought ad blockers were for pop-ups only. I have turned it off, reloaded the page, and they reappeared. Lost my sanity for a second.1

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4. 66

   Melinda Longoriaposted 10 years ago

   Thank you bravewarrior for responding to my plea for help. You are always available when I have had questions and so helpful. ;-)

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      bravewarriorposted 10 years agoin reply to this

      No problem, Melinda. I'm glad Matthew was so quick on the draw so we know what to do if this happens again.

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5. 66

   Melinda Longoriaposted 10 years ago

   Thank you Matthew Meyer. I got it back to working. Feeling a little embarrassed. ;-)

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      Matthew Meyerposted 10 years agoin reply to this

      Glad you are up and running.
      I added an entry to the FAQ so it is easier for other people to diagnose the same issue going forward.
      http://hubpages.com/faq/#product-capsule-missing

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6. 78

   Greekgeekposted 10 years ago

   Of course, it really doesn't matter whether our own browsers are blocking Amazon ads from showing. We, the authors, are not the desired audience for those ads.
   
   What we care about is whether those ads are visible to our readers and visitors.
   
   But that's their choice to make, not ours. We just have to hope that most of them choose to allow our ads to display.

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