You Tube Videos Sound Problems

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   TIMETRAVELER2posted 9 years ago

   I noticed yesterday that the videos I am posting from You tube have no sound.  It is not my computer because other sites have plenty of sound.

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      Matthew Meyerposted 9 years agoin reply to this

      If you are uploading videos from your computer to YouTube and then are unable to hear the audio if audio originally existed, then this is likely an issue with the files you are using, your computer, or YouTube.
      
      Unless there are other details that you can provide, this is unlikely to be related to HubPages.
      
      You may want to upgrade your browser, clear the cache, update Flash, etc.
      It is possible that the video file you are using uses an audio codec or bitrate not supported by YouTube.
      https://support.google.com/youtube/answer/1722171?hl=en

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         TIMETRAVELER2posted 9 years agoin reply to this

         You misunderstand: I am uploading FROM You Tube TO my posts here in HP.  Until yesterday evening, I have had no problems doing this.  Hub Pages is the ONLY site that is not receiving sound on my computer.  Any advice?

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            Matthew Meyerposted 9 years agoin reply to this

            So are you using a YouTube video and embedding it in a Hub video capsule?  If you play the video directly in YouTube (not embedded) do you hear audio?
            
            If this is related to a specific Hub, please share the Hub URL and/or title as well as the specific video and the URL for the video on YouTube as well.
            
            To eliminate Flash or browser issues, try another browser like Opera or Firefox as well to see if the audio is available.
            
            The way the video capsule works is that we are simply embedding the video from YouTube, so if the audio plays there it should not play any differently when embedded.

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               TIMETRAVELER2posted 9 years agoin reply to this

               My two most recent hubs have no sound, but you are right, there was no sound on the You Tube Video.  I tried several different videos on their site and was unable to get any sound.  I thought this was a temporary glitch, but apparently something is wrong in You Tube right now.  How can we contact them for a fix?

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                  Matthew Meyerposted 9 years agoin reply to this

                  I would first make sure that there isn't an issue with the video files or the audio codecs you used for them.
                  https://support.google.com/youtube/answer/1722171?hl=en
                  
                  Here is the general support page for YouTube.
                  https://support.google.com/youtube/#topic=4489102

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                     TIMETRAVELER2posted 9 years agoin reply to this

                     I just used my Firefox browser and the sound came through fine.  I use Chrome and until yesterday, as I said, there were no problems.  As far as I can tell, there is no sound on ANY of the videos on my posts now, even ones I put on quite awhile ago.  Is there a way to fix this in Chrome before I try what you just suggested?

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                     TIMETRAVELER2posted 9 years agoin reply to this

                     The first link is like greek to me... I have no idea what those numbers mean or how to use them.
                     
                     The second suggests updating flash player...chrome does that automatically.  I am stumped!  Can you help me?

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                        TIMETRAVELER2posted 9 years agoin reply to this

                        The sound is back.  The only thing I did was on one of the videos I clicked the microphone button and this seemed to bring back the sound on every video..or at least the ones I tried.  I guess I'm OK now, but I cannot figure out what happened!!

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   The Examiner-1posted 9 years ago

   I have noticed this too. Several of the videos start up in mute and I have to un-mute them and restart them.
   I have noticed a couple though which are completely silent. I have noticed no 'x' and tried to click the speakers a few times but no luck.

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      TIMETRAVELER2posted 9 years agoin reply to this

      Examiner:  That's interesting.  I clicked the little sound icon and the sound returned on every single video!  I thought this whole situation a bit strange.

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         The Examiner-1posted 9 years agoin reply to this

         I had to click it on every single video (I am talking about the speaker icon at the bottom).
         
         As I mentioned there were a couple that there was absolutely no sound from. I watched one today in fact.

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            TIMETRAVELER2posted 9 years agoin reply to this

            That should not be happening.  If you look further up this thread there are some links from Matthew you may find helpful.

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               The Examiner-1posted 9 years agoin reply to this

               I looked at the links above. I was not talking about having a problem on HP, I am this having this problem on the videos directly from their sites.

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                  TIMETRAVELER2posted 9 years agoin reply to this

                  OOps  guess I misunderstood.

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                     The Examiner-1posted 9 years agoin reply to this

                     Do not worry. I did not read the entire forum - I was not clear.

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