HP Envy 17 -- how do you correct the jumpy mouse/touch pad?

Jump to Last Post 1-11 of 11 discussions (20 posts)
  1. Beth100 profile image72
    Beth100posted 7 years ago

    This is driving me nuts!!  I have configured all the settings to no avail!!  I can't use the touchpad and the left click button at the same time -- the cursor jumps all over the place!!  It's like a kangaroo rat rather than a mouse!  I've tried HP's site for driver updates but can't find any.

    Help!!!  Please???

  2. sunforged profile image73
    sunforgedposted 7 years ago

    Did you change the synaptic settings?

    http://h30434.www3.hp.com/t5/Other-Note … d-p/348948

  3. Beth100 profile image72
    Beth100posted 7 years ago

    I'll try that now though the driver is not for my model (Envy 17 1190-ca) but it's worth a try!! 

    Thanks, and I'll get back as to whether it worked or not. 

    *keeping fingers crossed*  smile

    1. sunforged profile image73
      sunforgedposted 7 years agoin reply to this

      Forget the driver.. did you enter the synaptic settings shown in screen caps?

      I played with that env model for a few hours, but dont have one of my own.

      1. Beth100 profile image72
        Beth100posted 7 years agoin reply to this

        Yes.  I've tried and tried.  Tweaked and tried again.  It only gets worse, not better.  sad

        I've never experienced this before on any laptop.  It's quite frustrating!!!  >..<

        I'm going to reboot now and see what happens.....  O..o

  4. Pearldiver profile image80
    Pearldiverposted 7 years ago

    The Kangaroo Rats of the World have *Crossed Their Legs* in laughter! big_smile

    Good Luck.. it's a good link huh? smile

    You should find very little difference, unless you have a Steering Wheel big_smile

  5. Beth100 profile image72
    Beth100posted 7 years ago

    Well, turns out the update is the same one that came with the machine... sad

    but....

    going into Device Manager and selecting the right device, I am managing to download the latest version this way  smile

    All Kangaroo Rats of the World -- keep your legs crossed!!!  lol


    No steering wheel, but maybe that's the problem!!!  lol

    Downloading done -- now to log off and restart!!  hmm

  6. Beth100 profile image72
    Beth100posted 7 years ago

    mad

    it still doesn't work!!!  New driver; recalibrated and still the cursor jumps like a flea on a dog!!! 

    I give.... anyone want an HP Envy 17 ????

  7. Pearldiver profile image80
    Pearldiverposted 7 years ago

    Work with their live tech support Beth.. it sounds like there is more than one issue with this... and I am not familiar with this model either..sorry mate. sad

  8. sunforged profile image73
    sunforgedposted 7 years ago

    return it

    its a common problem w/ the model

    1. Pearldiver profile image80
      Pearldiverposted 7 years agoin reply to this

      Are you serious? hmm

      Maybe a Dell will be better big_smile

      1. sunforged profile image73
        sunforgedposted 7 years agoin reply to this

        the HpNV17 is a $1200 laptop - if its not working perfectly and ironing your clothes there is no reason to mess around. Return it while your under warranty/ Get a fresh one that works out of box or put that 1k into a custom build from TigerDirect/NewEgg etc.

        I reviewed that line .. I would have bought an Alienware for a similar style and function.

        I like Toshibas myself, but you can get a good product from just about any of the brands.

        1. Beth100 profile image72
          Beth100posted 7 years agoin reply to this

          *blush*  if only it was $1200!!  List price here is about another $1k above that..... sad

          Too late to return it -- past the 14 day guarantee.  Foolish me -- I have this Envy because my HP Pavillion crapped out on me (<2 years old) and under the warranty, they owed me a new computer. (got a sweet deal under the warranty)

          So, voila!  here's the Envy -- not an envy of others afterall!

          Personally, I love the Toshiba too, but they didn't have a 17" screen with a dedicated graphics card (Autocad -- need I say more??) 

          Tried everything -- even pointer speed.  No go.  sad

          Will try what PD suggests - live tech.  hmm

          Will get back to you about this nonsense!!

          Thanks you guys!

          Hey Sunforged, your wee one is soooo cute!!!  Give her a kiss for me!!  (seems like yesterday you shared your wonderful news)

      2. BaliMermaid profile image56
        BaliMermaidposted 7 years agoin reply to this

        Hi Perldiver,

        Hey I sent you a PM - still hoping to hear from you.

  9. profile image63
    logic,commonsenseposted 7 years ago

    Go to Control Panel
    Mouse
    pointer options
    pointer speed
    turn the speed down, see if that helps.

  10. Beth100 profile image72
    Beth100posted 7 years ago

    BTW Sunforged, where's your review on this machine?!?  I can't find it......  can u post it here for me???  Albeit a bit late, but will still be useful.  smile

    1. sunforged profile image73
      sunforgedposted 7 years agoin reply to this

      lol - it was eaten by an endangered, yet cuddly mammal.

      It would have been of little use to you now anyway as it merely compared technical specs and pointed out some known issues .. I ended saying someone who wanted the same type  (media/gaming/ great aesthetic design) would do well looking into the alienware builds.

      My original comment pretty much summed it up smile


      I looked into the line specifically because of the beats by dre branding in the previous model...

      if you had read my review i would have prob been pushing this:


      http://g-ecx.images-amazon.com/images/G/01/electronics/detail-page/alienware-mx17-hero-450.jpg

      http://www.amazon.com/Alienware-M17x-28 … B0030T17I2

      Would that have fit your needs? smile

      1. Beth100 profile image72
        Beth100posted 7 years agoin reply to this



        It probably would have.  ha ha  I don't know if the store would have let me trade down though -- that would mean they would be paying me cash rather than the other way around  lol would have been nice though!

        I use my machine for Autocad - 3D and rendering - alongside with my projector for presentations.  (Yes, I do more than just write... I'd be withered away from starving if I depended on my writing income  lol )  The main requirement I need for the machine is a second dedicated graphics card to run the Autocad.  This is where the market narrows considerably.  There are not too many choices out there! And speed is a definite factor -- can't wait for 5 minutes while the building appears and then another 10 while it renders smile

        Next time, I'll look at Alienware... maybe a basic one for my kids to use  smile  They'd like that!

  11. manlypoetryman profile image75
    manlypoetrymanposted 7 years ago

    http://www.new-2you.co.uk/images/P/53011C.jpg

    That'll fix it, Beth!

    1. Beth100 profile image72
      Beth100posted 7 years agoin reply to this

      lol  lol  Please send it FedEx!!  lol  lol

 
working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)