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iPad User Question

  1. Aficionada profile image87
    Aficionadaposted 5 years ago

    I am experiencing a weird problem with my iPad, and if anyone has an explanation or suggestion, I would appreciate knowing it.

    Normally, when I turn the iPad from a horizontal to a vertical position, the screen picture will turn to accommodate its new orientation. Every now and then (including now) when I have been on YouTube, the orientation will get stuck. Right now, the image on YouTube is stuck at 180 degrees off - completely upside down.  Obviously, I can turn the screen around to view it, and I do; but I would prefer to have the image turn as other applications do. 

    Is there any explanation and/or any solution for this?

    1. hotwebideas profile image74
      hotwebideasposted 5 years agoin reply to this

      Hey Aficionada, how are you? Long time no see. First of all, you are not the only person experiencing iPad freezes after playing videos on YouTube. This is a common problem. Also, it is not just YouTube. It is any video site like Vimmeo as well as CNN and ABC News videos. etc.

      One method that has worked for me to stop this "Ipad freezing madness" is to follow this:
      1. Go to Settings
      2. Go to General
      3. Press Reset
      4. Press Reset settings.

      This may do the trick.

      Also, you can reinstall the YouTube app and also make sure that you have the latest IOS for your IPad.

      I hope this helps. Let me know how you make out.


      1. Aficionada profile image87
        Aficionadaposted 5 years agoin reply to this

        P.S., there is a recent update that I haven't installed yet.  Would that fall under the category of "making sure I have the latest IOS"?

  2. Aficionada profile image87
    Aficionadaposted 5 years ago

    Oh my goodness, Bruce, you are a dear to help me out!  Long time, no see, indeed!

    I did the reset, and I've had such a time getting reconnected to our Wi-Fi network, I haven't even checked to see whether it fixed the frozen YouTube screen lol !!! The good news is that I now pretty well have the network name and password totally burned into my memory big_smile. I finally had success in getting the connection when I switched from battery power to wall current.

    I'm so relieved to know that the glitch is not just me. If this turns out not to have fixed the problem, I'll check back in again. Thank you so very much for your help!

  3. Aficionada profile image87
    Aficionadaposted 5 years ago

    Report: twitchy frozen screen problem is solved! Thank you so much.

  4. Aficionada profile image87
    Aficionadaposted 5 years ago

    Oy, less than two days later, and it's happening again. Or rather, a similar problem is happening.  This time the YouTube screen is frozen from the point after I tapped the Back button.  The screen is black and it won't change.  I'll try the reset again.

    My new question is this: is my best or only recourse to delete YT and download the app? I have only been using the icon and link that were preloaded on the iPad, not a separately downloaded app.  Would a new download likely improve performance?

    And another question: why would everything hop along so swimmingly for the past few weeks and wait to create a bigger problem now? I haven't added any apps or iTunes. I haven't been watching any more videos than before.  The only real change that I can think of is that I have entered more personal notes on the Notepad.  Is there any conceivable explanation?  Could anything have triggered this, or is it just a little time bomb, waiting to surprise us all?

  5. Aficionada profile image87
    Aficionadaposted 5 years ago

    Update, for anyone else who may be facing similar issues:  before I bothered with the reset procedure (explained by hotwebideas above), I took the time to install the IOS update that has been sitting around in the "General" folder.  It took just a couple of minutes, other than the time I took to scan over the License Agreement sad , it performed its own reset, and it took care of the frozen-screen problem.  Yay!

  6. Aficionada profile image87
    Aficionadaposted 5 years ago

    Well, I have had a good three months with videos on my iPad, and now I've hit a different problem that I want to check out here before I go through the reset process again.

    As I said, videos have been working very well until now (since the last time I posted). I've learned a little trick that often helps, if I have any internet-video problems, and that is: I play a video that I have recorded on the iPad and then when I try the Internet video again, it works - but not this time.

    This time, the top half of the screen (or the entire screen, in landscape orientation) has gone black and won't change. I can hear the audio portion very well, but nothing shows up, not even the navigational and volume buttons.

    Can anyone suggest a tip or trick to try out before I resort to doing a reset?