Is there a way to dispute a snip in a hub?

1. 73

   WryLiltposted 9 years ago

   I have had several hubs snipped today, probably for the new parenting subdomain. I don't have an issue with any of the snips bar one. Is there a way to dispute that snip so replacing the content won't make it get snipped again or the hub removed from the domain transfer?
   
   The hub in question is about Castor Oil for Labor Induction. The capsule which links to multiple studies on this topic was snipped. That's one of the most important parts of the hub because there are many myths surrounding how castor oil can kill babies and those studies show the opposite.

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      paradigmsearchposted 9 years agoin reply to this

      Reply to the email referencing that hub. Rumor has it Robin grants reprieves.

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         kenneth averyposted 9 years agoin reply to this

         Robin? Did you say Robin? Hmmmmmm  . . . ..

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      Robinposted 9 years agoin reply to this

      Thanks for bringing this up. You are welcome to add that capsule back. I agree that it is useful. We are doing our best to be consistent, but mistakes do happen. Thanks!

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      1. 73

         WryLiltposted 9 years agoin reply to this

         Thanks Robin I figured posting it here would be good for future reference for anyone else who had the same issue.
         
         Maybe add something to the email or the preview changes page along the lines of "If you feel something has been snipped in error, you can press this button/email us here etc"?

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2. 83

   agilitymachposted 9 years ago

   I have wondered this a bit myself, so I am following this thread.

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3. 70

   somethgblueposted 9 years ago

   One of my Hubs got snipped but I can't figure out what was removed, it is my highest rated Hub in terms of page views with over 28, 500, so I really wondering why it would be messed with at all. That being said how do you find out what was snipped?

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      paradigmsearchposted 9 years agoin reply to this

      Click the green dot, then click "view changes".

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         somethgblueposted 9 years agoin reply to this

         What green dot? And where is this green dot ,on the Hub? Could you be anymore vague? Where is this green dot you're referring too?
         
         please be a little more specific, thank you!

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         1. 62

            paradigmsearchposted 9 years agoin reply to this

            There should be a green dot next to your hub title on the stats page. Clicking the critter will bring up a view changes menu option at the top of the page.
            
            If no green dot on stats page, wait for the corresponding email. There will be a link in there as well.
            
            Side note: I am undecided between calling it a dot or a spot, the size is ambiguous.

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               agilitymachposted 9 years agoin reply to this

               It's kinda a weird color green on my monitor.  Sort of a vomit green.  Just to be more specific.

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4. 98

   Susana Sposted 9 years ago

   I've just emailed the team about this issue. I think it's important to link to authoritative sources on health topics. Hopefully I can add mine back in too.

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      Will Apseposted 9 years agoin reply to this

      I sent an email regarding snipping several days ago. Many will have done the same. I wouldn't expect a quick reply.

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   2. 84

      Robinposted 9 years agoin reply to this

      You can email me and I'll take a look. Please add a link to the hub and your argument. Thanks!

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5. 87

   Marisa Wrightposted 9 years ago

   The easiest way to deal with it is to wait until it's moved to the new site, then reinstate it.  If you reinstate it before the move, there's a risk it won't be moved.

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      Robinposted 9 years agoin reply to this

      I don't recommend this. It could affect whether or not other Hubs make the move to new domains and your Hub could be defeatured. If you have a good argument for adding back something that was snipped, let us know. The argument, I might make money from that product is not good enough.  We are still figuring out the processes and in most cases references are not snipped.  We appreciate the feedback in moving forward. Our goal is to create high-quality sites, and we understand that snipping is hard on authors. I've had my Hubs snipped, too!

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         paradigmsearchposted 9 years agoin reply to this

         I do hope all relevant .gov links are automatically allowed to live. I think those actually enhance the hub's standing with Google.

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            Kylyssaposted 9 years agoin reply to this

            I'd say the same about .edu links, too.

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         Solarasposted 9 years agoin reply to this

         How about the argument, "We do make money from that capsule?"

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            Kylyssaposted 9 years agoin reply to this

            This is a great question!
            
            I also wondered if a history of a capsule making sales was an argument for keeping it that they'd consider after reading that statement.

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         2. 84

            Robinposted 9 years agoin reply to this

            If you are consistently making sales off of one product, then you have an argument for keeping it.  If you make a sale once in a while, then the risk outweighs the benefit, in my opinion.  I know it is tricky.  A couple things to consider:
            
            1.  Look at the competition on Google.  Do the articles you compete with have products?  Does the search results page show products?  If not, I would argue to remove your products.
            2.   Would you include the product if you had NO monetary gain from it?  In other words, it's best only to include products that are in the best interest of your reader (not you).
            3.  How does the product affect your reader's trust in your article and the overall aesthetic.  I admit that part of the problem is our Amazon Capsule.  Once we have the resources, we'd like to update it so it's not so in-your-face.  If you do add a product, do so as an in-text link with the anchor text being the product name.  Your reader should know that what they are clicking on will lead them to Amazon.  Do not try to trick readers into clicking your product link. 
            4.  Try to resist the urge to leave just one product because there's a chance of a sale.  I know when you are removing a lot of products that there is the inclination to just leave one as it feels like you've already cleaned up the Hub a lot.  It is in the best interest of everyone to remove products (and links for that matter) that are not beneficial to the reader. 
            5.  Is your product likely a household item that someone already has?  If so, remove it.  Adding a wooden spoon to a recipe is not a great use of the product capsule.
            6.  If you do include a product, make sure you have used the product and are explicitly writing why that is the best product on the market for your task. 
            
            Again, I know it's disheartening to have a Hub snipped. My Hubs have been snipped, too. If we didn't think it was necessary, we wouldn't be putting a lot of our resources into doing it.  We strongly believe it's vital to the health of the topical domains.  Ideally, Hubbers would be going into their Hubs and cleaning them up on their own.  It would help us so much.  Something to keep in mind, if a Hub does need to be sent to editing, it will be awhile before it moves to the topical domain; our resources are being spread out right now.  My advice would be to look at your highest traffic Hubs first and edit them.  Please check out our Editorial Policy for topical domains and make sure your Hub meets the criteria.
            
            Here are a few things to do to improve your chances of moving to a topical domain:
            
            * Add an about the author bio to your Hub that shows your expertise in the topic area. 
            * Make sure the Hub reads naturally.  Read the Hub out loud—does it sound natural or as if it's stuffed with the same or slightly different keywords over and over. 
            * Remove any signs of spammy elements like products and links
            * Remove keyword stuffing in your titles and subtitles.  This is something that has changed over the years.  You don't need your main keyword in your subtitles any more.  Keyword stuffed subtitles will likely send your Hub to Basic editing (and delay the Hub's move to a topical domain).  Keyword stuffed titles can be edited via snipping. 
            * Remove and replace pixelated images
            * Make sure your Hub is easy to read via formatting (bullets, numbers, callouts, and tables are a great way to do this)  Most readers are coming from mobile and large paragraph blocks aren't ideal.
            * Make sure there are no grammar and spelling errors (especially in the first paragraph!)
            * Try to use full-width capsules (if you have two long half width capsules side by side, we will likely send this to editing.)  All capsules on mobile are full width, so it's in your best interest to make them so on desktop so they are in the right order.
            * Proper use of ratings capsules and recipe capsules.
            * Lastly, if you are adding back spammy elements to your Hubs, we are likely not going to add your Hubs to other domains and your Hub may become defeatured on the domain where it was moved. 
            
            I hope this helps. 

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6. 97

   Kylyssaposted 9 years ago

   I'm shocked and disappointed to see authoritative sources removed. I don't understand why HubPages wants the hubs to look less professional. It's a bad move for business.
   
   Google has absolutely nothing against linking to authoritative sources and closely related material on reputable sites. In fact, it's likely Google wants us to link to authoritative sources!

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7. 70

   somethgblueposted 9 years ago

   Yeah, I figured it out but thanks, it seems they are removing links to support that articles research, which seems weird but hey if they don't want any links then less work for me.

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