What to do about negativity in my Hub comments?

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   SaritaJBonitaposted 12 years ago

   I've only written a handful of Hubs so far, and I knew that I would encounter this issue due to the nature of my writing.  I have one Hubber who continues to post personal insults in the comments of all of my Hubs.  This individual has also indicated that he votes down my pages because he disagrees with me.  I know this isn't "ethical" Hub behavior, but I don't know if it's against the HubPages rules.
   
   It would be easy enough to deny the comments, and I could probably find a way to block this author from sabotaging my Hubs.  However, I'd rather address it because I'm sure it won't be the only instance this occurs.  Any advice from my more experienced Hubbers?
   
   http://saritajbonita.hubpages.com/hub/The-Lost-Years

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      jonmccluskposted 12 years agoin reply to this

      Insulting another HubPages member is against the rules, especially if it has nothing to do with the Hub itself (or at least I believe it is.) There's arguing a point, and there's being angry about an issue. Sounds to me as though this member is so sure their point of view is right they'll do anything to make you look wrong.

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         jonmccluskposted 12 years agoin reply to this

         Don't know if this will help you out, but what you're looking for may be contained within.
         http://hubpages.com/learningcenter/Mode … -Violation

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      fpherj48posted 12 years agoin reply to this

      I went to this link, read your hub, as well as the comments.  My comment has been left there for you to read.   Keep in mind that as with any group, there are always the trolls.  I am here for you.  Should you wish to contact me, you can do so via any of my hubs...or by clicking on fan mail and using my Hub email address..........Peace

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      moneyfairyposted 12 years agoin reply to this

      Sarita:I would just delete them and ingnore them. There seems to be some trolls that try and make fights where there are none . I just delete any negative troll like comments. They aren't worth your time and energy. You have other more important issues at hand with your health. So just ignore the cyber trolls.

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         Uninvited Writerposted 12 years agoin reply to this

         I agree. You are going to get insults when you post things on the Internet. I only allow comments from registered hubbers and I do moderate them. That cuts down on the insults and spam...if people know you know who they are they will be nicer usually

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      CrisSpposted 12 years agoin reply to this

      Sarita, I wouldn't waste my time and energy with this fellow, but if you're kind enough, simply thank him for reading your hub. And then, delete and ignore his comments. That's all.

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      lorlie6posted 12 years agoin reply to this

      Sarita-I also went to the Hub in question and left a comment.  While it's not easy to definitively identify trolling behavior, this could be an example.  It's everywhere.
      I have been known to deny comments which were obvious spam but allow comments that address my writing, even those that are negative.  Often such negativity can enhance and focus in on my Hub's 'point'. 
      I find that your stb in essence adds to your work by showing-as you already pointed out-the stigma that still exists regarding BPD as well as other mental disorders. 
      Well done.

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      That Grrlposted 12 years agoin reply to this

      There is a reason we have the ability to moderate comments. It's more than just a pretty button. Delete comments made in poor spirits, misguided or pure spam. Don't feel you owe everyone the chance to have their comment published.

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   Dame Scribeposted 12 years ago

   I'd have to say that's a sure sign of NO compassion whatsoever unfortunately, as Jon already said, there's no way to stop other's behaviors but yes, you can block and delete.

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   LindaSmith1posted 12 years ago

   Just remember this: Karma is real, and karma is not so nice to some people.

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4. 76

   psycheskinnerposted 12 years ago

   I would suggest just moderating comments, denying negative ones and moving on.

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5. 78

   brblogposted 12 years ago

   I read the hub in question and the comments - doesn't make much sense to me – and no reason for those comments – almost like the person has some personal vendetta against you . . . I would just delete them and ignore that person – hopefully, they will go away . . .

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   lanablackmoorposted 12 years ago

   It's unfortunate that someone has chosen your honest and personal hubs to stack their soapbox on. ): I agree with what others have said, just block and moderate trollish comments. They're really not worth the time spent on anything else.

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   ritsukakunxposted 12 years ago

   Best thing to do is not respond to these comments, in my opinion. It is like my brother-in-law. He posts stuff on IGN and constantly goes on about a troll who won't leave him alone. The problem is, he doesn't take my advice and always responds which just fuels the fire. Trolls like to start fights, kinda like bullies in real life. If you give them any reason to keep on trolling, you're asking for it! Don't say anything to them and they'll eventually go away. Also report the user to the hubpages team!

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      lanablackmoorposted 12 years agoin reply to this

      Good point! Trolls, like bullies, live off attention.

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8. 84

   kschangposted 12 years ago

   Insulting ANY ONE from comment or hub is against the rules. DENY those comments with reason.
   
   Just the other day, someone posted a comment that specifically named a scammer on one of my scam busting hubs. Then my hub got shut down for "insulting"   Had to kill that comment and resubmit the hub.

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9. 52

   craiglynposted 12 years ago

   I had one hubber leave no comment - just spouted Eclesiastes 9.2 at me -  that's all.  I denyed his comment and spamed it .  I think that took care of him.   When I checked that person's profile they didn't have any hubs yet and was following several.    I imagine they were eventually moved off hubpages.??

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10. 84

    kathleenkatposted 12 years ago

    There are two things you can, and should, do:
    
    1. Delete them (or not approve them in the first place). The point is not to acknowledge them; so don't reply to them, and don't allow them to stay on your page.
    
    2. Flag the comments and/or the user. File a complaint with HubPages. Take screenshots, so you have a big chunk for your record.

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11. 84

    kschangposted 12 years ago

    Some people only register to comment. Don't worry about them.

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12. 59

    fpherj48posted 12 years ago

    lyn......Those are the cuckoo birds who apparently forget to take their meds.   Best thing is to deny and delete.   Trolls are not worth a minute of our time...

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    1. 0

       christin53posted 12 years agoin reply to this

       I had this problem a few months back,I found the best way to deal with them is to deny their comments and delete any you have already allowed. They soon go away when you do this.

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    lovebuglenaposted 12 years ago

    Definitely deny the insulting comments even those you've already approved. No need for them to be visible. I had people write comments on hubs that were insulting me and my friend and had nothing to do with the hubs themselves at all. Some went into spam. Some did not but awaited my approval. I denied and deleted them all. And since these comments came from someone not logging in I changed my comment setting to allows comments only from registered users. This way that person or those people (not sure if it was the same person or not since used diff names and IP addresses of comments were not exactly the same) won't be able to leave comments unless they register and log in. Wonder if they will have the desire to actually create an account so they can post insulting comments about me on my hubs... Hope they won't!

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    SaritaJBonitaposted 12 years ago

    Thanks for the feedback from everyone!  I'm sorry if I unknowingly broke the rule(s) by posting a link to my own Hub.  I was trying to show you what I was talking about, not promote my own Hub.

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    maxoxam41posted 12 years ago

    What is wrong in promoting your hub? Anyway, just don't pay attention to his nonsense. I also have also people who insult me. It never reaches me because I value myself. Most of them are uneducated people. Keep on writing!

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       Uninvited Writerposted 12 years agoin reply to this

       "Please note that forum posts that promote your own Hub will be deleted and may result in the closing of your HubPages account. "
       
       However, I don't think there was anything wrong with putting your hub address in this context.

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    Peanutritiousposted 12 years ago

    hey, i really empathise with you. I've just had a derogatory comment which upset me and angered me too. How dare a faceless individual post a nasty comment. Yours is different as it's a hubpages user. It says more about them than you though. I wouldn't dream of posting a comment unless it was constructive. Don't be deterred by these losers. Keep writing. my abusive comment was on 'I self and My'.
    
    'well, you should of thought about that before you went to prison. you were there for a reason. prisoners dont deserve to heve feeelings'

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    TCaroposted 12 years ago

    When your writing goes public, there will be those with less than favorable opinions. That is just the nature of the art. Even famous authors that sell millions of books have acerbic criticism levied in their direction.

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    ThomWposted 12 years ago

    I think you can disallow a comment when it comes in if I'm not mistaken.  I know on my hubs when I get comments there's a button to approve or disapprove it.

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       lanablackmoorposted 12 years agoin reply to this

       It's labeled as "deny" vs "approve," I believe.

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19. 78

    Learning in Lifeposted 12 years ago

    I'm having a hard time responding on your hub from my phone. No Internet and its driving me crazy but I will soon

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20. 0

    SaritaJBonitaposted 12 years ago

    I decided to allow the "negative" comments on my Hubs, because it's reality and I'd rather know what people really think.  In the end it will help me in my teaching, because there won't be as many comments that "throw me off track"
    
    Thanks for the advice everyone.  Happy Hubbing!

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    donotfearposted 12 years ago

    I usually go ahead and approve the negative comment.  I had one this morning that was really tacky...but I laughed at it and replied.  Just to prove a point.   The point was, the person who commented was no better than she/he claimed I was; a fake.  I'm still chuckling over it.

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