What do you do when people lash out at each other on your Hub? (in comments)
Sometimes people have different opinions and argue in the comments section. They reply each other and it gets tense. Do you just watch the drama unfold, intervene, or delete the comments and wish you never published the Hub?
I think discussion adds value to a hub if it's a healthy debate. If it goes down the slippery slope into personal attacks, name calling, etc then I would certainly delete those comments with a private note to the poster as to why. If it's simply debate or disagreement and banter - it adds interest to the hub and means your writing provoked thought and discourse which is a good thing most of the time.
ChristinS is right, a good argument over something isn't always a bad thing. It can help out with comments and views for your page. As long as you dont take it out of hand then its a great thing
I would imagine the best course of action is to disallow the comments, there is a forum where people seem to get away with that sort of behaviour. None of us write hubs for them to be a battle ground for other hubbers.
i agree with ChristinS that this kind of banter adds to the hub interest. I find on H.P. that people tend to delete comments that are not in agreement with the writer's point of view. This seems to be an attempt to make their articles appear to be accepted by all, when in fact it misinterprets the facts.
I rarely disallow any comments whether pro or con unless they are derogatory to the point of distraction from the article itself. But i also comment to them, that name calling, and personal attacks are ploys of those who really have nothing to add in the line of intelligent debate. You can also simply thank them for their input, and suggest that they write their own article on the subject instead of trying to re-write yours as i have done many times to those who disagree and try to rewrite my hubs to mirror their views instead of mine.
When you write an article that is controversial and not mainstream you invite criticism, but do not deserve to be subjected to hate speech, threats and/or name calling. When those things occur, you also have the recourse of reporting them to the hub pages team for their review and disposition.
I don't think I hav ever deleted a comment unless there were some type of pesonal attack or name calling involved. If a hub elicits a passionate discussion that is a good thing. However I would not want my comments section to be "highjacked" by two individuals playing (comment ping pong) either unless it is between me (the authur) and a reader.
Even then at some point I would say, "We are going to have to agree to disagree on this one. Thanks so much for you input on my hub." Afterwards I would delete any of their comments that come after mine unless they in turn decide to call it a truce as well. Ultimately it's (your hub) and you have the right to have it presented the way you want it. I've seen some Hubs where the writer does not allow comments. I belive isabellasnow was one such writer.
If that happened, I would delete the comments. I think it adds nothing to the hub. The hub is my work and my opinion--and a bunch of arguing is not going to enhance it. They can take it to the forums.
Let it be. That kind of drama generates views. Unless they are attacking you as the author or trying to undermine your credibility, let them go at each other.
I mean if everyone on your post feels the same as you do and one person is lashing out id def let it stay lol because you have a bunch of people backing you, so the more that person talks the more they will talk about and the more views+comments
Can you imagine a paradise where personal aingst can be thrown against your pards? A Place where you can spit and curse and bite and lash out. It would be wonderful if folks could just let ya'll kick and git and mash and let steam flow like old faithful.
I beg your peaceful following to not just allow but to be receptive to a point of view not loved.
Pour tea, invite in and embrace a great world and point of view that is not yours.
Our brothers and sister vent here. What a good thing, for a fire that vents does not explode.
I try to point out the positive notes of each and cool them down. When writing it's difficult to understand a person's tone and intention and misunderstanding is a natural consequence. It disappoints me greatly when the host stays 'out' of it. I believe a host's duty is to ask constructive questions, respond to all comments (not everyone does) and keep the peace (if need be).
I never delete comments unless they have foul language, and that's never happened so far. Deleting all other types of comments to me is disrespectful. By the way when a host responds in correct manners to each comment he/she automatically creates a positive atmosphere.
When someone lashed out at my hub in the comments I deleted the comment. However that was because the comment did not make much sense to me. They did not tell my why they thought I was wrong or mention anything about their personal experience. They just said the information I provided was wrong but in a rude way. I assumed they had formed an very strong opinion that was not based on facts and removed the comment.
I have never had people lashing out at each other repeatedly before. If that happened I would probably try to control the comments by commenting on their comments or deleting their comments. Arguments can be good if people explain their opinions and listen to each other. It is bad when one or both of them just say the other person is wrong.
It depends on the hub. If I don't care or marginally care about a subject, I will ignore it. Sometimes I unfollow. I am a Christian and read most posts, including rants. I choose to answer wisely. I don't argue and attempt to give a civil, loving response. Sometimes I try to ease the tension.
As long as they are reasonably on topic and not taking personal jabs, I'd keep the comments. If it devolves into offensive or threatening language I would delete the comments. Otherwise, it adds to the discussion and can bring up some interesting viewpoints. I doubt that I would wish I'd never published the hub. I would like to think that my writing might entertain or better yet inform someone about something they hadn't known.
Isn't it amazing that in the current climate today we cannot have a civilized discussion? How many times does someone make an innocent remark and then...pounce...as the the tigers jump all over them. It is disheartening, to say the least, when we are attacked for making a comment. Somewhere in this world of political and religious zealots we have lost respect for one another. "Yes" I have deleted some Hubbers who have been extremely nasty in their comments. Having a debate is one thing, but when it turns to name calling and labeling it takes on a whole new persona..
I had one Hubber reply using a slang referencing mentally challenged people. When I replied about a family member with Down Syndrome he still went after me using the same derogatory language. Apparently people are losing their sense of empathy and that is not a good thing.
We all have different opinions depending on our point of view....people's way of thinking still differs and all is welcome, but when they go to the extent of caling names, or using abusive language now that gets to another level and the best thing i can do is to get rid of those comments simply by deleting, because they add no value....
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