FIXED: Stats page delayed 1/14/2013

1. 84

   TIMETRAVELER2posted 11 years ago

   My statistics page has not updated for 7 hours.  Anybody else having this issue?

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      wildernessposted 11 years agoin reply to this

      Now that you mention, yes, although mine says 6 hours.

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   2. 70

      Matthew Meyerposted 11 years agoin reply to this

      We had an issue around midnight PST that has resulted in stats being currently delayed about ~11 hours.  We are aware of the issue and it should gradually be addressed over the next few hours.
      Thanks to everyone for your continued patience.

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         janderson99posted 11 years agoin reply to this

         I presume, as for the last three times, that the stats will take another 12 hours to have the full quota and so be correct. Stats are really important - core business - why does this keep occurring?
         I noticed that you have not posted a notice on the stats page (as you did last week) and so you can expect multiple threads again and endless confusion and frustration. Why not add an alert bulletin to the 'feed' page so that everyone knows what's happening and not happening? Patience is wearing thin!

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      Matthew Meyerposted 11 years agoin reply to this

      Stats are close to real time now
      "Traffic statistics last updated: 16 minutes ago"

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      1. 53

         janderson99posted 11 years agoin reply to this

         How accurate are they? My data was frozen for 8+ hours, despite posts saying recent updates.  Its changed recently. How long before the data truly reflects numbers for 24 hours including "Sources". Thanks!

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   CASE1WORKERposted 11 years ago

   And I thought it was just me!
   Yes, well and truly frozen- I put it down to the snow that is gently falling outside my front windows!

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3. 92

   MJenniferposted 11 years ago

   I'm frozen at seven hours, as well.  It's appropriate, I suppose, since we're having such a cold snap here in the desert that my pipes into the house froze solid, and I have no running water -- and the heat pump also froze up.  It looks like "frozen" is going to be the theme of the day! 
   
   Do the site stats do this often?  I'm too new to the site to have noticed it before.

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4. 52

   hreviewposted 11 years ago

   same prob. here bro. mine is 8 hours ago

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5. 0

   Ghaelachposted 11 years ago

   That's a good question, but how can you tell how long it was frozen.
   I must say that by the amount of views I'm getting lately mine won't move very much anyway. It would be nice if you could let me know, or does it tell you in the learn center.
   Ghaelach

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      TIMETRAVELER2posted 11 years agoin reply to this

      If you scroll down to the bottom of your stats page, it tells you when the last update took place.

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   FatFreddysCatposted 11 years ago

   "8 Hours Ago" here...

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   writingloverposted 11 years ago

   Mine says 9 hours ago...

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   1. 84

      TIMETRAVELER2posted 11 years agoin reply to this

      Hopefully the team will get on this one.  To newbies:  yes, this does happen once in awhile, but usually more towards the end of the month when they are awaiting the final financial input from Google et al.  Very strange that it would happen mid month.

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8. 92

   HoneyBBposted 11 years ago

   Mine says 10 hours...hmmm.

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9. 67

   Michael Willisposted 11 years ago

   New week, new Freeze. 10 hours
   Last week I never recovered the traffic stats from the freeze time. Wonder if that willl happen again?

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10. 53

    janderson99posted 11 years ago

    My traffic is declining - Is this due to the Traffic Stats Problem?
    This is where the lack of information is annoying.
    How long will it take for the stats data to be accurate?
    It took 24 hours last time - is this the case once again?
    Please post some information on this!!

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    1. 95

       wildernessposted 11 years agoin reply to this

       Mine was, but is now showing a rise, back to nearly what I expected.  I had reason to be concerned about today's traffic and so was watching closely; it froze, then dropped for a couple of hours, and now has gone back up some.

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11. 53

    janderson99posted 11 years ago

    The stats are frozen again!  No change in 2 hours!

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    Patty Inglish, MSposted 11 years ago

    If it helps for reference, my stats updated 48 min. ago at 4 AM, EST and 2 hours 15 min. before that.

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    midget38posted 11 years ago

    I think things are a little slow. My hubscores haven't moved up or down for a while either among other things.

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14. 53

    janderson99posted 11 years ago

    The times when the stats are supposed to have been updated have been changed - my last one was supposedly 28 minutes ago, but the numbers have not changed for 6 hours now. My stats are frozen, though the page says they are being updated.

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