FIXED: Traffic stats delayed

1. 61

   ellesvoiceposted 10 years ago

   I posted two new hubs yesterday.  Already, I have 5 facebook likes and 3 different comments on one of the hubs.  Unfortunately, the traffic tracker isn't catching any of the traffic that they've seen.  They both still have pretty little 0's all the way across the board, which doesn't even begin to make sense, seeing as they've been approved and would have had to have been looked at in order to go through.  I know there were issues with this before, people who were used to getting thousands of hits getting under a hundred a day... it was a forum topic just a week or two ago and the people from HP said it was fixed.  It's not fixed and it's not the traffic itself, as I have proof there have been more than '0' viewers.  Traffic is not being tracked.  Please fix this!

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   1. 61

      sleepylogposted 10 years agoin reply to this

      I posted a new hub yesterday that hasn't appeared on the feed page yet like all new hubs do.
      
      My stats have also not change for over 24 hours. And not a word from the powers that be to let us know what's going on and  when it will be resolved. This is very frustrating!

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   2. 84

      Dale Hydeposted 10 years agoin reply to this

      Our statistics have not been updated for 30 hours according my account page.  This is becoming a repeated problem on weekends when there is no one, staff wise, around.  I do believe that HP runs less than a skeleton crew on weekends. In the past, HP staff has fixed the problem on Monday.

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      1. 61

         sleepylogposted 10 years agoin reply to this

         Thanks for that info Dale, I wasn't aware that HP has less staff on weekends. Makes no sense really when the internet never sleeps and HP at its most active on w'ends.

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         1. 84

            Dale Hydeposted 10 years agoin reply to this

            I agree!  I have a paid subscription for a chat service that we use quite often and support is available 24/7 for the reason you have given about the internet.
            
            HP is not alone with not staffng and monitoring, however.  I ordered from Dell yesterday and had a question today and can reach no one.  They show on the site that help is available 24/7.
            
            Randy may have the answer, lol....staff is exhausted from doing "other" things during the week.

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      2. 61

         Randy Godwinposted 10 years agoin reply to this

         They are probably tired from all of that Idling all week long! 

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   3. 82

      Sheri Fayeposted 10 years agoin reply to this

      My stats have not been upcated for two days! I am new...does this happen often?

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      1. 0

         Beth37posted 10 years agoin reply to this

         I don't know if it happens often. It seems to be a very apparent glitch that is affecting every one at the moment. Enjoy!

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      2. 61

         Randy Godwinposted 10 years agoin reply to this

         Yes, unfortunately.  I wish I could give you a more encouraging answer, but I am an honest person.

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            Beth37posted 10 years agoin reply to this

            Cause encouraging ppl are all a bunch of freaking liars! lol

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               wildernessposted 10 years agoin reply to this

               Yes.  Yes, they are.  A positive outlook is always doomed to failure; negativism should always be encouraged.

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                  Beth37posted 10 years agoin reply to this

                  hahaha, ok if you say so... Ill see if I can rearrange my outlook to suck mode. (twss)

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                  1. 95

                     wildernessposted 10 years agoin reply to this

                     

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                  2. 61

                     Randy Godwinposted 10 years agoin reply to this

                     Don't bother.  After you've been here more than few months it will happen as a matter of course. 

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            2. 61

               Randy Godwinposted 10 years agoin reply to this

               Only some of them. The rest are usually uninformed.

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      Matthew Meyerposted 10 years agoin reply to this

      Please see: http://hubpages.com/forum/topic/110334

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2. 59

   paradigmsearchposted 10 years ago

   
   I've decided to drop by their office...

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   1. 84

      Dale Hydeposted 10 years agoin reply to this

      

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      1. 84

         Dale Hydeposted 10 years agoin reply to this

         Hope you hurry, lol.  It has now been 36 hours... I am going into stats withdrawal!

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         1. 0

            Beth37posted 10 years agoin reply to this

            I could make some up for you if it would make you feel better.
            Apparently your traffic has increased 95% last night. Nice job!
            
            
            Has anyone else noticed pics changing on their hubs. I had updated a few pics and they appear to keep reverting to the original pic I had up. Only since this other stuff has been happening.

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            1. 75

               Alastar Packerposted 10 years agoin reply to this

               Try them a second time and they should take, Beth.

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               1. 0

                  Beth37posted 10 years agoin reply to this

                  Well they appear and disappear....same with an update I made to my bio. It reverted back to the original... I don't think it took the first time.

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3. 59

   paradigmsearchposted 10 years ago

   The HP control room just made it to Google's front page. https://www.google.com/

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   1. 0

      Beth37posted 10 years agoin reply to this

      We're famous!

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4. 55

   SAM ELDERposted 10 years ago

   I am a bit worried about these problems, I'm new here and I am thinking what if suddenly hub's server erases all date we enter (our hubs).. :S

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      wildernessposted 10 years agoin reply to this

      I wouldn't worry about it, although I also wouldn't try to make any changes or write a hub right now...

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      1. 0

         Beth37posted 10 years agoin reply to this

         I did and it was super glitchy on FF but much better on google chrome.

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            wildernessposted 10 years agoin reply to this

            Hmmm.  Seems like my FF updated very recently - wonder if that's a part of it?

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            1. 0

               Beth37posted 10 years agoin reply to this

               I wondered the same thing and I know squat.

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               1. 95

                  wildernessposted 10 years agoin reply to this

                  Me, neither.   I know where the "on" button is and to click on the little fox picture.  Beyond that I let someone else worry.

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5. 59

   paradigmsearchposted 10 years ago

   Not Happy Camper Day for Squidoo either... http://www.squidoo.com/magictos

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   1. 91

      SimeyCposted 10 years agoin reply to this

      HA! I'm gonna take down all the content that HP idled and I transferred to Squiddoo and transfer it to........hmmm....oblivion!

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6. 59

   francisassissiposted 10 years ago

   I guess only the records are not showing but the traffic is there. Sometimes traffic numbers in HP are delayed due to bulk scanning and updating. Just my understanding...

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