Comments

1. 95

   sallybeaposted 8 years ago

   There seems to be a problem posting comments on HubPages.  I am only able to answer one comment at a time before I have to go back to the email notifications to answer another on the same Hub.  Is anyone else experiencing this problem.   It is not something I have ever encountered before!

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   1. 69

      Radcliffposted 8 years agoin reply to this

      I think I know what you mean. You used to get another comment box, but you don't anymore. I usually just refresh the page and another shows up. -Liz

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      1. 95

         sallybeaposted 8 years agoin reply to this

         That is exactly what I mean - I had better work out how to find my refresh button is on google chrome!

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   2. 0

      sheilamyersposted 8 years agoin reply to this

      I've had this problem for months. I think it's now the new way of doing things and they've removed the "reply" button from individual comments. Instead of returning to your email, click the refresh button on your internet browser. When the page refreshes, it'll put a new comment box at end of the comments section. The alternative is to go to your account and click the "comments" tab under "hubs" and respond to the comments there.

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      1. 95

         sallybeaposted 8 years agoin reply to this

         Thanks, I find it very frustrating and very time consuming.  I used to be able to do them all at once until very recently.

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         1. 69

            Radcliffposted 8 years agoin reply to this

            Yes, I agree. It's a drag. I don't know why it changed.

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            1. 95

               sallybeaposted 8 years agoin reply to this

               I guess if enough people feel strongly enough. HubPages staff will think about re-implementing it.

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         2. 84

            RachaelOhalloranposted 8 years agoin reply to this

            Go to your stat page, then go to COMMENTS on that bar
            All comments to all hubs will show up on one screen. As I answer them the comment stays, the reply goes away.
            I answer one comment after the other from that screen. 
            APPROVE, REPLY go to next comment
            
            No refreshing necessary.
            
            Chrome refresh button looks like a half circle next to the little house on top left

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            1. 95

               sallybeaposted 8 years agoin reply to this

               Thanks Rachel, I did not think of doing it that each time.   I will have a go at that today.  i did prefer being on the same page each time though.

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               1. 60

                  The Examiner-1posted 8 years agoin reply to this

                  If you are having the problem which I think from Rachel's answer, I just go to HubPages where it says 'Comments'. It either tells you how many or I right click it and open in a separate tab. Then I answer all the comments that show up.
                  If you cannot right click, then just click on Comments, and click on HubPages up top when you are done answering.

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                  1. 95

                     sallybeaposted 8 years agoin reply to this

                     Seems like the better option for now but would still like HubPages Staff to take a look at this.  I guess they are pretty busy at the moment though.

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         3. 92

            Jodahposted 8 years agoin reply to this

            I posed the same question months ago Sally when it happened to me for the first time. Apparently the majority of hubbers had never been able to reply to comments one after the other on the actual hub, although Sheila and I had both been able to. Hub Page staff didn't understand that there was a problem and didn't admit to changing anything. Now as suggested I go to "comments" on my accounts page to answer multiple comments although it is annoying to have to do so.

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            1. 95

               sallybeaposted 8 years agoin reply to this

               Jodah
               
               I have always been able to comment on one page.  I have done it by the method you suggest but it is not the most convenient way as you say.  Perhaps this time we will get  a resolution!

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   3. 82

      Faith Reaperposted 8 years agoin reply to this

      Interesting, Sally, for I have never been able to continue commenting on my hubs.  I have always had to comment once, then go back to my profile or the email, and then click on the hub again, and comment one more time and repeat.  I wish I knew that this has not been the case, for I have been on HP 2 1/2 years now and going around the long to leave comments on my hubs. LOL.  Hmmm, now I have to figure out how to do it your way, as a new comment box never opens up on my hubs?

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      1. 95

         sallybeaposted 8 years agoin reply to this

         I will probably go the route Rachel suggests in the meantime and hope that HubPages will take a look at this.  There seems little point in getting an email notification if the one can't answer more than one comments from there without having to go back each time.

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         1. 82

            Faith Reaperposted 8 years agoin reply to this

            Oh, sorry I meant to say, I have going around the long way to comment, but that is the only way I know of other than from my account under comments, but sometimes when I do that, the comment does not take.  Exactly!  I agree, makes no sense if we have to go to all that trouble.  And on the hubs with endless amounts of comments (which is a blessing), it takes time to scroll all the way back down to the last one, as I like my comments to be in order, but I do it and I am used to do it that way.

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            1. 95

               sallybeaposted 8 years agoin reply to this

               Faith Reaper - indeed, a real blessing to have all the comments but having the same system I have had for nearly two years to answer them would be just the cherry on top:)

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      2. 95

         sallybeaposted 8 years agoin reply to this

         That makes two of us now - might have to do what Rachel suggests, from the accounts page - under comments.

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   4. 80

      kenneth averyposted 8 years agoin reply to this

      sallybea,
      No, I do not have that problem, thank God, but I do have this situation: I comment and then have to refresh my page and then go to the next comment and start the entire process all over again. Seems to me that HP could spend some money in upgrading THIS feature and give us more photo sizes to choose from as well as newer font styles to write out hubs with. This whatever it is, a Helvetica derivative is overused in my opinion.
      Thanks for your attention.
      Be careful driving home.

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      1. 95

         sallybeaposted 8 years agoin reply to this

         Kenneth Avery, I think this is pretty much what is happening all over.  I guess staff have their minds on a lot of other things at the moment but hope they get around to looking at this issue sometime.  Perhaps they like the uniformity of the pages just as they are!

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         1. 80

            kenneth averyposted 8 years agoin reply to this

            Dear sallybea,
            Guess we will just have to "hub and learn," huh?
            

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2. 66

   Arachneaposted 8 years ago

   I've noticed that also. Someone else mentioned above that it's necessary refresh between each reply on a hub. It took me a while to figure that out. It may be a difference between the way the browser or OS functions.

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   1. 95

      sallybeaposted 8 years agoin reply to this

      Perhaps but if so, it is not something I have had to do in nearly two years of being here.

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   2. 95

      sallybeaposted 8 years agoin reply to this

      Arachnea
      I am not sure why it is not functioning in the way that it has done for so long, very frustrating.

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3. 97

   AliciaCposted 8 years ago

   It is puzzling why the commenting system used to work differently for different people. Like some other people in this thread, I used to be able to reply to multiple comments on a hub without refreshing the page. At least on my hubs, there was once a "Reply" button under a comment. It sounds like this wasn't the case on everyone's hubs, though. Clicking the Reply button brought up a new text box under the comment. I now have to refresh the page if I want to get a new text box on the hub. I could go to my account to answer comments as other people have said, but I prefer to do it on the hub.

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   1. 95

      sallybeaposted 8 years agoin reply to this

      AliciaC
      That is exactly as it has been with me for nearly two years and it was a much nicer way of replying to comments.  Thanks for your input Alicia - lets hope HubPages Staff take a look at this because it seems that for many people are frustrated by having to do it this way.

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      1. 92

         Jodahposted 8 years agoin reply to this

         That's the way it was for me for four years sally. I have no idea why it changed or why everyone couldn't do it....a mystery.

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4. 0

   celebassistantposted 8 years ago

   This could be browser related, or it could be something to do with the code that's on your page.  I'm not a programmer, but your hubscore could be affecting it or something.

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   1. 95

      sallybeaposted 8 years agoin reply to this

      Hopefully Matthew will shed some light on this on Monday.

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5. 0

   julieannbradyposted 8 years ago

   I noticed this morning when I saw I had one comment since yesterday, that after approving it on my dashboard, that it then brought me up the ability to reply to it. It felt a bit slow on the delivery. Previously, I have had a couple of comments and was not prompted for my reply any other time. I wonder if something might of happened when all the comments were automatically set to approve?

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   1. 95

      sallybeaposted 8 years agoin reply to this

      I don't think there is much which can be done until HubPages Staff respond.  I appreciate your comment  and look forward to their response.

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