So, I've always thought it was the polite thing to do to reply to commenters, and thank them for their time and input, and I've made an effort to do so consistently.
However, I'm wondering if this is now being discouraged by HP, as there is no available comment box for replies on hubs that have been moved to niche sites...
I was confused by this at first, too, but when I've had the problem I've found that the comment box for a reply is located at the top of the list of comments instead of at the bottom under the most recent comment. When I've added my reply, the box jumps down to the bottom.
That is weird. It makes a distance between the comment to which you are replying, making you scroll back and forth to address their points, if need be.
But thanks for that tip!
Thanks Alicia. I've had this problem for all of my posts. Now, I know what to do.
I felt the same way until I scrolled up to the top of my niche hubs.
The comment box has been moved to the top, inconvenient it is too.
Agreed - it is most inconvenient. I get many complex questions that often require that I scroll back and forth between my answer and the comment. When there are 50+ comments it's a real pain.
Set your comments to show "most recent first", or monitor your comments via stats page. Problem solved.
You're doing it the difficult way. I explained how to moderate and reply to ALL comments in all your hubs from one place with no scrolling around required. See my prior post in this thread at http://hubpages.com/forum/post/2864945
Did one this morning that way, that HP had classified as spam. But there was no option to reply to it - had to go to the hub to do that.
Comments that they have not hidden might work, though.
Although the layout has been explained, the fact is that yes, HubPages discourages replies for the sake of politeness.
HubPages has said it wants meaningful comments which are relevant to the topic of the Hub. Irrelevant comments dilute the content of the Hub and may affect its Google rank.
Comments which simply compliment the Hubber, and replies that merely thank the commenter, are clearly not relevant to the topic and are therefore undesirable. In fact, if they are very short, the HubPages filter will delete them.
What Marissa said. I try to be polite and thank the commenter, but only if I can expand on something they may have mentioned in their comment or some aspect of my article. In this way, I can be polite and add value.
That is me also. Now if the person commenting were to ask an irrelevant question, I simply tell them I do not know and thank them for stopping by. I am not going to intentionally hurt ANYONE for taking time to read
and leave a comment.
I have though, to be truthful, deleted some rather vulgar comments that were put there by people who had Zero hubs and Zero followers and claimed to follow me, but I deleted that too.
As the famous band, The Guess Who sang . . ."no time left for you . . ."
Thanks for the New Information. In the five-years that I have been on HP, NO ONE has ever mentioned any information, instructions about commenting on hubs to me whatsoever.
I don't see why they would have. I'm sure there are many other rules which no one has mentioned directly to you, either. All the information is in the Learning Center and it's up to us to go looking for it.
That's the big limitation of the Learning Center. It's so huge now, and there isn't really anywhere you can go and look at a simple summary. Most of us pick things up as we go along, from forum discussions. It sounds like you haven't been involved in a forum discussion about comments and that's not unusual, we all miss things.
To say the learning center is 'huge' at this point is a world-class understatement.
There isn't a good index; it's not intuitive to search for the information you want, and it ends up being a time-suck instead of helpful. I think that's why many people ask here in the forums when they want information.
Well, I guess I don't have anything to worry about when replying. I never simply say "good job" or something so generic and then leave. My problem is, I end up saying too much, usually just to expound on a particular point in the post. I've been trying to work on shorter comments. LOL
Ah, but if you are expounding a point, which is relevant to the topic in hand, then your long comment is likely to be very welcome! Assuming you're being polite and reasonable, of course.
Hi Marisa - I try to be and thus far no one has complained (to my knowledge :-)
Wow! Look how short this one was. I'm getting better.
Ah, but this is on the forums. We're talking about comments on Hubs.
I want to ask just one short question: So do I "reply to the complimentary comments left on my hubs or not? In my case, I do not get as many comments as you do and that is not a slam either. In short, I am glad to get the comments that I do get. Yes or no?
I believe HubPages response would be to say no, you should not respond to a complimentary comment. The complimentary comment probably isn't relevant to the topic of the Hub, and your reply won't be either, so they could be detrimental to the Hub.
If I do get a comment from another Hubber, I don't reply to it on my Hub unless they have asked a question that needs an answer. Instead, I go and find one of THEIR Hubs where I can leave a meaningful comment about their topic. If it's a meaningful comment then it adds value to their Hub and that, to me, is more worthwhile (and equal) repayment than a feeble "thank you" comment on my own Hub.
If you set the comments to show latest first, which is my preferred setting, it is much better this way. Previously, I always had to scroll down to find the response box by which time I had forgotten what the commenter's name was or what he/she had to say.
Im not sure whether to make comments or not a lot of the time. As I feel most times comprehensive answers/responses have been made and there's nothing left to add or respond to. Or, someone has a perspective that flips my thinking upside that Im left speechless while I work at understanding what has been expressed. So please if I falter to not reply or comment, I am not forgetting you or being rude.
The whole issue of comments is so contentious, I wrote a Hub about it (it's called HubPages Etiquette).
Broadly, there are two types of Hubbers - the social ones and the business ones.
The business Hubbers don't have time to socialise on HubPages. They provide a Comments section on their Hubs so that people interested in the topic can ask questions or express an opinion, not to invite compliments.
Social Hubbers, as their name indicates, spend a lot of time socialising - some on the forums, but many do it by carrying on conversations on each other's Hubs. In that situation, acknowledging comments becomes an important part of the mix.
This used to cause some heated arguments on the forum, with some social Hubbers claiming it was completely unacceptable if someone didn't post a thank-you comment for each individual comment on their Hubs. Then HubPages announced they would be deleting "Great Hub" or "Thank you" comments as low quality, and that killed the argument, at least up till now.
Okay, then. I guess I will shift my reply priorities, and not bother with "polite thank-you's," but only respond to a comment offering another angle or additional information, to which I can also add.
As for those who want to come in and write a diatribe about why they don't agree, and everything I said is wrong in their opinion, I will no longer engage with them, and simply delete such comments as a waste of time.
(I'm sort of a goofy mix between business and social...LOL)
There are two things being discussed here on the topic of responding to comments. Marisa already gave a perfect answer about the Google ranking issue of comments that don't add value, so I'll just mention the solution to the other issue...
Everyone talking about replying to comments in each hub and trying to find the comment field. It's so much easier to moderate and reply to ALL comments in ALL hubs from one place — the Global Comments page. Just click on "My Account" and then select the "Comments" tab. There you will see all comments nomatter what hub they are in. You can approve or deny them all from that one place and reply without ever going to each individual hub.
Yes, I just found that, and it is easier. In fact, I did just reply to a comment, and I believe both the comment and my reply add to the article, as both were relevant to the topic.
WTF! Awesome. That's one of the reasons I've been so bad about responding in the past. I find it tedious trying to flip flop between hubs. This is great to know. Thanks.
I LOVE my mentors and I had so much help from so many of them. They had faith in my writing because my forums on HubPages criteria and guidelines and I riled people up. I was SO raw and I owe a lot to them for receiving a Popular Accolade. I'm just not on the site enough.
My mentors were and are awesome. I would ask in general and many of the responses were by HubPages Award winners. I have had some pretty involved discussions on site policy and guidelines.
Very nice knowledgable people.
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