What do people is the best way to respond to negative comments which offer no constructive criticism or feedback?)
It depends entirely on the comment.
I provide the comments box so that people can have their say - so it would be wrong to delete a comment just because I disagree with it. However if the person has commented merely to be insulting or rude, or to make a personal attack, then I will delete the comment without hesitation.
It really depends on who is commenting and what they say. If it is just plain rude and uncalled for, I delete it. If it is really bad from another hubber, like a personal attack and verbal abuse, I would report it. It it is someone who just disagrees with my point of view in the hub, I will approve it and discuss the issue with them.
I see you've received some helpful advice from other Hubbers already. In general, it's a good idea to delete malicious or harassing comments. Unless a comment adds significant value to a Hub that you think would benefit your readers, it's best to delete it.
Check how honest is the comment. Does your hub justify criticism?
I have many comments on my hubs about Saudi Arabia that tell me how wrong I am and I publish them all.... No problem!
However the comments that say that I (and other westerners) have sex with our mothers and daughters and dogs I tend to leave out due to the typically graphic language that they tend to use lol..
I always thank the person for the comment and express appreciation for their point of view. End of exchange.
I just ignore them (if it's here in the forums). If it's in the hub, then I deny/delete them.
Some disagreement can make a hub more interesting to readers. But comments that are rude, nonsensical, or very weird can be avoided by setting your comments capsule to only display comments that you approve. I did this after getting some very odd comments, spam, gibberish, and foul language.
I just found harassing comments on a hub and reported the one who did it.
If it is malicious, I just delete it. If it is constructive criticism or an honest response, I use it to help me improve my writing and try to grab a larger audience.
Unfortunately, the anonymity of the web opens up a lot of critics
I've found the Delete key is a very effective tool to deal with internet trolls.
Delete works best. I will always take accept constructive criticism
that's how you get better, anything else delete.
I have comments set for my approval. The ones I got were malicious by the same person, 3 times on same hub.
Can these comments be seen by others if we have not approved or denied them? I reported the person who left the nasty comments.
Christy: This person attacked people in the forums they started, and then moved on to individual hubs for more attacking. I reported them to HP as well as a copy of the comments they made on my hub, several hours ago. Now they are deleted.
I honestly couldn't give them more than a seconds thought. I delete them. I even sometimes delete positive ones, particularly the 'great hub' 'vote up' business.
Not likey-likey. Waste of time. In my opinion.
I delete them from the comment section and go on my merry way in life.
Mark: I was wondering about what to do with the great hub, thanks, voted up. I was taught if you were going to comment, use a keyword of the article you are reading in it.
I love negative comments and delete nothing unless it's spam. They seem to entice people and keep them coming back for more arguing. When I personally respond to them, I tend to keep my cool and attempt to be as rational and non-rude in return as possible (although I'm not below sneaking in a bit of condescension if they're over the top). But, nevertheless, always come off as non-emotional, not at all angry, and as civil as possible.
When other readers go through the comments, I believe it's best that they see the writer of the hub as a level headed person. If they see you lowering yourself to childish insults, indignation, and rage-fueled rants in the comments section, they may take what you've written on your page less seriously. Speak to a rude person as if you were talking to a child you were trying to placate or calm down. Or, hey, just don't respond at all. Maybe another commenter will engage with them instead!
None of my hubs are controversial, so I'm not likely to get any really negative comments. But I delete anything that I feel isn't useful--'nice hub' and that sort of thing.
Thank you everyone for your comments an suggestions. My apologies for starting a forum then being without internet for a day!
I have found the range of comments helpful. Constructive criticism should be left for all to read, and to use to improve hubs and further discussion.
Generic 'good hub' etc add little. I admit to being guilty of these in the past, as I was finding my way around Hubpages, but they do little to promote discussion - one of the main benefits of the Hubpage community.
If it's simply negative I accept it. If it is of a flamming nature, deroatory, lewd, etc. it gets denied/deleted.
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