RESOLVED: What no views?

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  1. suzzycue profile image93
    suzzycueposted 3 years ago

    How does Hubpages count no views when my Hub yesterday received 7 comments? My Google Analytics says I received 54 views and Hubpages says 32. Is there something wrong here? Please any feed back would be appreciated.

    1. psycheskinner profile image82
      psycheskinnerposted 3 years agoin reply to this

      The stats have been frozen for days.

      1. suzzycue profile image93
        suzzycueposted 3 years agoin reply to this

        Oh thank you so much. I had no idea.

    2. Matthew Meyer profile image74
      Matthew Meyerposted 3 years agoin reply to this

      I have forwarded this information to our engineering team, so we can research and determine what might be going on.
      Thanks for the reports!

      1. Faith Reaper profile image85
        Faith Reaperposted 3 years agoin reply to this

        Matthew, why haven't you come on the forum I posted the other night as those on that forum have not heard anything, but now on this one you popped in?  Just curious.

      2. suzzycue profile image93
        suzzycueposted 3 years agoin reply to this

        Thanks a lot Matthew Meyer, I appreciate the information and passing it forward to the engineers.

    3. Faith Reaper profile image85
      Faith Reaperposted 3 years agoin reply to this

      Hi suzzy, yes, I have a forum going too, about the same issue, frozen stats!  They have not budged in four days now.  It says RESOLVED but it is not resolved?  Who knows at this point?

      1. suzzycue profile image93
        suzzycueposted 3 years agoin reply to this

        Thank you Faith Reaper:)

    4. ChitrangadaSharan profile image58
      ChitrangadaSharanposted 3 years agoin reply to this

      Same here!
      Stats are the same since 3+ days, but showing today morning that they have been updated.
      Some of the hubs have received  comments but show no views! Hope they resolve it soon!

      1. suzzycue profile image93
        suzzycueposted 3 years agoin reply to this

        It makes me wonder how many views they miss counting is all.

    5. Matthew Meyer profile image74
      Matthew Meyerposted 3 years agoin reply to this

      This is a known issue.
      You can find the current thread here.
      http://hubpages.com/forum/post/2678965

  2. sparkster profile image93
    sparksterposted 3 years ago

    My stats are showing that they haven't been updated for three days now, which is quite annoying, so maybe that's what it is.

    1. suzzycue profile image93
      suzzycueposted 3 years agoin reply to this

      Thank you sparkster.

  3. SpaceShanty profile image97
    SpaceShantyposted 3 years ago

    Yeah, the stats are delayed by three days, happens all the time.

    1. suzzycue profile image93
      suzzycueposted 3 years agoin reply to this

      Thank you for your input Space Shanty. I will be patient now.

  4. LindaSmith1 profile image61
    LindaSmith1posted 3 years ago

    Stats are the same as they have been for days!!!

  5. Michael Kismet profile image94
    Michael Kismetposted 3 years ago

    Yup, just checked..still frozen as ever.  smile

  6. Kylyssa profile image95
    Kylyssaposted 3 years ago

    The numbers still haven't moved.

  7. Ramkitten2000 profile image97
    Ramkitten2000posted 3 years ago

    No change in stats here. Still the same as 4 days ago. And, yes, cache was cleared.

  8. RockyMountainMom profile image78
    RockyMountainMomposted 3 years ago

    Even with stats un-frozen, one of the new hubs (that I posted during the freeze but has already been featured) says zero views.  Another shows a lower number than seems likely (2 views or so).

    The one with zero views also dropped from low on the list in it's category almost immediately to the very bottom of the list.  That's never happened to me before---usually they go up over time....clearly it won't get any views down there.  (But I know it's had views because I shared it on my Facebook page (related to that topic) and a few people shared it right away.

    Anyway, there's what I've observed (the extra detail about the zero-views hub is noted here because maybe there's something else also going on with that hub---or maybe it got such low billing for similar reasons?).

    1. RockyMountainMom profile image78
      RockyMountainMomposted 3 years agoin reply to this

      Disregard my earlier comment! Quite embarrassed now----clearly I had new-hub-tunnel vision.  I noticed that the "time since update" value had changed, saw zero views on a new hub, didn't notice the views on everything else were still the same.  So clearly the issue is lack of unfrozen-ness rather than with my new hubs.  I'm caught up now....

  9. Craan profile image67
    Craanposted 3 years ago

    My numbers haven't moved at all for three days as well. Seems like something is broken. I composed a few new hubs and they have not received any views. This is dramatically unusual.

  10. LindaSmith1 profile image61
    LindaSmith1posted 3 years ago

    same here, says updated 28 minutes ago.  Stats still the same.

  11. Steve Witschel profile image96
    Steve Witschelposted 3 years ago

    Mine are frozen as well. I love HubPages, but it's increasingly frustrating that there are constantly technical issues like this...with little to no explanation. It's hard to be inspired to write more hubs and trust the accuracy of hits when something like this is always going on.

  12. brakel2 profile image79
    brakel2posted 3 years ago

    They said one time they keep track of impressions. I believe that is separate from the statistics we see. It is confusing to everyone, I know.

  13. LindaSmith1 profile image61
    LindaSmith1posted 3 years ago

    I have been wondering same thing. If they can't keep stats page up to date and accurate, how do we know the impressions, etc from which we get our earnings is accurate especially when the stats page has not been updated for six days now.

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