For the past two days, I've noticed that my hub score have deceased or increased, but the views have stayed the same as yesterday. Does anyone know what's going on with HP? Will they be updated or remain frozen? Even my new hubs have no views at all. :-(
The stats will eventually update.
As others have mentioned, you can get much more timely (close to real time) information from Google Analytics.
I made a new forum thread with related updates.
You can find it here.
Use Google Analytics to check your stats. The stats here freeze routinely
I'm still new to GA, which is pretty much Greek to me. Some stats have been updated with scores, but no views have been changed in 48 hours, when they should be. What gives, ChristinS?
Try using Google Stats. You can even have fun watching people real time reading your hubs. How cool is that! You will even know which hubs they are visiting.
I'm amazed that you think anything about frozen stats and using GA as a substitute is fun. Things have never been as bad as they are now as far as updates, and I, personally, am finding it difficult to function without knowing, at least on a daily basis, how my articles are doing, how they compare to one another, how they look in the long haul, etc.
A hub might not get any views in a given day, but may have good views over a 30 day period. How can I know this without having regular updates?
This is a problem that deserves to be addressed because I do not feel I am the only person who is frustrated because of it.
As I told Matthew in a recent email, we don't write for GA, we write for HP and it is HP's responsibility to give us the info we need in order to be able to function.
Funny these freezes are not!
I agree 100% with the points you make. I have also heard that GA stats are different than what shows on HP so it may be like comparing apples to oranges. The stats should be working. It is what we base our earnings on and should be an accurate reflection of what is happening here on Hubpages. If the traffic stats are not accurate how are we to trust the earnings stats?
>>If the traffic stats are not accurate how are we to trust the earnings stats?
They are different systems.
You can add me to the list of people frustrated by this. The stats don't need to be real-time, but at least batch them so they update a couple of times per day (if not more).
What is HP working on that takes priority over a broken feature that's frequently complained about in the forums?
I just made light of a bad situation! Tongue in cheek, what can we do about it? Nothing, except grin it or bear it! I am equally frustrated, just as you are.
Thank you for clarifying what you said. What we can do about it is send emails directly to the team to let them know how this is affecting us. They do listen...proof of this is that I did this exact thing a few hours ago and since then both earnings and page views have updated for the first time in days.
I'm not sure the team understands just how important these stats are to many of this, so we should let them know repeatedly until the message sinks in. Forums are nice, but direct contact is much more powerful.
I was just wondering about that. I've never seen it go 3 days before updating, but yeah I'm sticking with Google Analytics for now.
Sally, is Google stats any different than Google Analytics? Or is the same?
Completely different with lots of information which is not always easy to understand but the best part for me is watching people visit my pages in real time. I don't think the stats marry up exactly as HubPages stats count your own visits if you open a hub. Google stats are probably more accurate.
It is nice to see a graph or graphs of stats etc., one can easily see how many views you have on a daily, weekly etc., basis which is what you need.
I look at Real-Time etc. on Google Analytics. Never heard of Google Stats - must be missing something.
I only found the HP stats page really interesting/entertaining when it updated once every two or three hours. Now it's only useful for checking for Featured/NotFeatured, copied content etc. Otherwise, I don't really see the point of it.
There used to be a point to having it, but only when it showed up regularly. The team has the ability to do a better job of updating the stats, and they should take this job seriously because the way it is now is affecting morale across the board.
Correction, I read your post incorrectly, I thought you meant Hub Stats versus Google stats
The hub stats here have been glitchy the full 3 years I have been here. I don't think fixing the stats is high on the priority list of things to fix here - so if you really want to know how many visitors you are getting; learn to use the basic sections of Google Analytics and you'll have a better idea. Otherwise, you just have to wait for the stats to catch up here. The beginning of a new month is always delayed.
by Writer Fox 3 years ago
Stats have updated three times today. The one day, seven day and 30 day totals have changed but the 'Page Views Ever' have remained the same with each update. The last time this happened (in October) I lost 15,000 views in the 'Page Views Ever' total. What's happening now with...
by Carolee Samuda 4 years ago
I know there have been a lot of changes and I really appreciate that. I also am looking forward to the new hub layout...but...with disappointment.In any business, one must first make their assessment about what works and what doesn't. The things that don't work, you either fix them or get rid of...
by Darrin Perez 6 years ago
As per subject title. This is insane. Sometimes I don't even know why I bother on HubPages anymore. Nothing I do seems to work for more than a week. Not the easiest time at a personal level either. Still, I have a goal to meet, in terms of hubs. After that, however, who knows?
by Carolee Samuda 4 years ago
I am not very intelligent when it comes to traffic stats, so sue me..lolWhy is Google Analytics stats more than the HP stats for the same period? Before you assume that Google logs my visits to my hubs, let me clarify that I have hardly been visiting my own hubs. I have an excess of 400+ visitors...
by Dr. John Anderson 3 years ago
The stats have frozen again, and have not been updated for 12 hours (heading for the weekend). Earlier in the week they were stuck for 3 days. That means that the stats are only OK, twice a week - very disappointing! It has been getting worse lately. Please fix this HP staff. Thanks.
by Lorelei Cohen 3 years ago
No update on the stats in 32 hours. Yesterday my Hubber Profile score dropped a point and when I signed in this morning it had dropped another point. My hub score has rapidly dropped 2 points. Is there a connection between the stats not updating and my Hubber score? Seems like a pretty rapid...
Copyright © 2019 HubPages Inc. and respective owners. Other product and company names shown may be trademarks of their respective owners. HubPages® is a registered Service Mark of HubPages, Inc. HubPages and Hubbers (authors) may earn revenue on this page based on affiliate relationships and advertisements with partners including Amazon, Google, and others.
|HubPages Device ID||This is used to identify particular browsers or devices when the access the service, and is used for security reasons.|
|Login||This is necessary to sign in to the HubPages Service.|
|HubPages Traffic Pixel||This is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.|
|Remarketing Pixels||We may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.|
|Conversion Tracking Pixels||We may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.|