RESOLVED: Stats delay

1. 86

   Faith Reaperposted 5 years ago

   
   It seems the stats are frozen again, as I have not seen a change in mine in a good long while. Has anyone else noticed this too?

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      Elsie Hagleyposted 5 years agoin reply to this

      It does seem to be frozen as my Stats say it's "Includes data from 3 days ago and earlier" which to me it is three days ago.

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      1. 54

         Venkatachari Mposted 5 years agoin reply to this

         Yes. It is data from three days ago and earlier. It means the stats are not available since last 3 days. I am seeing the same view count since last three days. So all of us are standing at same point since the last 3 days. So it is happening to all.

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         1. 86

            Faith Reaperposted 5 years agoin reply to this

            Thanks, Ven, I thought I was just imagining it there for a couple of days.  Yes, now that I think about it, it has been about three days!

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      2. 86

         Faith Reaperposted 5 years agoin reply to this

         Hi Elsie,
         
         Well, I am glad to know it is not just me!  Thank you.  That is a long time to be frozen.

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   2. 66

      word55posted 5 years agoin reply to this

      Apparently so. I haven't seen a change in 2-3 days and that's unusual.

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      1. 86

         Faith Reaperposted 5 years agoin reply to this

         Thanks, Word, must be the case then ...

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      2. 43

         Shadrack2posted 5 years agoin reply to this

         Its exactly the same case with me

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            Faith Reaperposted 5 years agoin reply to this

            Thanks, Shadrack.

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               Shadrack2posted 5 years agoin reply to this

               You're welcome Faith

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   3. 86

      Genna Eastposted 5 years agoin reply to this

      Hi Faith...
      
      I love the ice cubes in the photo...perfect image.  I have been away from HP for a bit due to a nasty cold, etc., but I've noticed that nothing seems to have changed.  My fear is that everything will hit all at once, and appear not to make any sense.

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      1. 86

         Faith Reaperposted 5 years agoin reply to this

         Hi Genna,
         
         I am so sorry you have been sick, dear heart.  Please take care of yourself.  I should have uploaded a photo of a solid block of ice, as the stats are still frozen, just as they have been for four days.  I am not sure why they are saying "resolved" as my stats have not budged.  Bless you, sweet lady, and feel better soon!

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   4. 90

      NateB11posted 5 years agoin reply to this

      Mine have been frozen for 3 days. A little frustrating, I guess I got used to the old days when I think they updated every hour. Have to rely on Analytics now, which I'm not fond of but works.

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      1. 86

         Faith Reaperposted 5 years agoin reply to this

         Hi NateB,
         
         Yes, it did update frequently, and we are used to that, but now ... I will have to check Analytics.  Thanks.

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   5. 67

      The Examiner-1posted 5 years agoin reply to this

      It is normal Faith, it happens off and on and it is just part of the flow. They are keeping track of everything even though we are not getting to see it. When the glitch is fixed we will see the stats jump to the current date.
      We can check our earnings on the earnings page and add them up or go to Google Analytics.

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      1. 86

         Faith Reaperposted 5 years agoin reply to this

         Thanks so much, Kevin, Examiner-1, you must be used to it being stuck.  I am just concerned as I happened to notice no movement in several days and thought it unusual.  I did not know it is the norm?  Yes, we can check the other no doubt.  Have a great Friday night and weekend ahead.

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   6. 80

      peachpurpleposted 5 years agoin reply to this

      same here, no changes but the earning is updating

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      1. 86

         Faith Reaperposted 5 years agoin reply to this

         Hi peachpurple, so glad the earnings are at least updating!

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   7. 90

      NateB11posted 5 years agoin reply to this

      My stats are still stuck at where they were about 4 days ago. Though, it says they've been updated.

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   8. 96

      watergeekposted 5 years agoin reply to this

      Mine are still frozen. Not only that, but I updated a hub that had a broken link two days ago, and it's still registering as a broken link. The recent changes column has not been updated either for that hub. Yet the top of the statistics page shows that it was updated 23 minutes ago. Something doesn't jive.

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      1. 86

         Faith Reaperposted 5 years agoin reply to this

         For sure, watergeek, nothing jiving here! I think HP needs to remove the RESOLVED here as clearly nothing has been resolved.

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   9. 84

      hypnodoctorposted 5 years agoin reply to this

      I also haven't seen any changes in stats for about three days. It says that the stats are from a few hours back but the actual stats are unchanged for several days. I even took a screenshot just in case when I noticed it a few days back and the stats are still the same.
      
      Even worse ... The weird thing is that the indicator arrows show that the traffic on one hub has drastically increased, it shows two red arrows pointing up (aparently this feature still works, as does the HubScore as it has also increased since friday). I even got a few comments so I know there was traffic, but aparently yesterday, after a very, very long time, I had $0 earnings! I realize it will probably be corrected but it's frustrating anyhow.
      
      So, no, the issue still isn't resolved.

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      1. 86

         Faith Reaperposted 5 years agoin reply to this

         Hi hipnodoctor, that is odd that the arrow is working but still no indication of any views?  Yes, hubscore seems to be working as I noticed someone's score go up two points. Yes, it will be corrected eventually, but still no less frustrating in the meantime.

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   10. 92

       Shinkickerposted 5 years agoin reply to this

       I've got 2 comments registered on my new Hub but zero hits.
       
       That certainly defies the laws of Physics.

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       1. 86

          Faith Reaperposted 5 years agoin reply to this

          Hi Shinkicker, I love your hubber name! Yes, that sure is a kick in the ... shin ...and definitely defies the laws of Physics!

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   11. 87

       oceansnsunsetsposted 5 years agoin reply to this

       I am so happy they are back to normal now.  I see updated views!

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   12. 70

       Matthew Meyerposted 5 years agoin reply to this

       If you are still seeing "frozen" stats, please share details in this forum.
       http://hubpages.com/forum/post/2678937

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2. 95

   Solarasposted 5 years ago

   Not only that, but Google Analytics tells me there is no data available for the last 2 days.  I have a couple of new hubs, and have been doing my social sharing, but can't see if it is having any positive effect.  Very frustrating!

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   1. 86

      Faith Reaperposted 5 years agoin reply to this

      Hello Solaras,
      
      I would imagine it is very frustrating, especially with two new hubs!   As of this moment, 7:52 p.m. Central Time, on Friday night, the stats are still frozen?

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3. 59

   Nick DeGeorgeposted 5 years ago

   Look at the other forums the stats are broken yet again, hubpages is doing some upgrade and it has stopped the stats from calculating there is nothing you can do so wringing hands will not help. Yes it's enormousily frustrating as they point you to google analytics which for me at least does and never has matched hubpages stats.
   
   However Google analytics is working. You pay 40% of your earnings to hubpages perhaps it's time to demand that they fix the basic functionality on the site before you pour hundreds of more hours of work into writing for them,

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      Faith Reaperposted 5 years agoin reply to this

      Hi Nick DeGeorge,
      
      Oh, really ... I did not know about the other forums.  Wonder why they are saying it is resolved here then if it is not resolved?  Mine are surely still frozen and have not budged in four days!  That is a good idea about taking screen shots each day.  I appreciate you sharing your great insight and thoughts!

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4. 59

   Nick DeGeorgeposted 5 years ago

   They changed the stats to updated 4 hours ago however they meant 4 days ago don't be confused the actual stats are still frozen! I take screen shots at the end of each day and the stats are the same as they were four days ago. Someone at hubpages is optimistic and now the site is freezing and not connecting.
   
   I concur with my peers, as a former technology director we learned our clients vastly preferred the current service to be exemplary before we added "enhancements".  Telling your source of income they should rely on another vendor is not a marketing strategy. Multiple failures in maintaining the technology end of the business resulted in the demise of many a promising company.
   
   Facebook, love them or hate them, their number one mission was to have the site fully functional 100% of the time. A vehicle with  a plush interior looks good but provides little value if it breaks down every day.
   
   My thoughts...

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      nanderson500posted 5 years agoin reply to this

      I absolutely agree. There is no excuse for the stats to be frozen for this long.

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         Faith Reaperposted 5 years agoin reply to this

         Thanks nanderson ... Yes, too long indeed!

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   2. 93

      PegCole17posted 5 years agoin reply to this

      +1
      "I concur with my peers, as a former technology director we learned our clients vastly preferred the current service to be exemplary before we added "enhancements".  Telling your source of income they should rely on another vendor is not a marketing strategy. Multiple failures in maintaining the technology end of the business resulted in the demise of many a promising company."

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      1. 86

         Faith Reaperposted 5 years agoin reply to this

         Hi Dear Peg,
         
         Thank you for your wise insights here!  Absolutely true!  You have hit the nail on the head ...

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5. 85

   TJHouselposted 5 years ago

   Hmm, the thread says resolved, but it clearly isn't. My stats are still exactly the same as they were 4 days ago.

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   1. 86

      Faith Reaperposted 5 years agoin reply to this

      Hi TJHousel,
      
      That is what is confusing me ... why are they saying resolved?  Were they resolved earlier in the day or something and then froze up again?  If so, the stats should have moved a little bit, I believe?

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6. 84

   psycheskinnerposted 5 years ago

   Resolved?  : /

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   1. 86

      Faith Reaperposted 5 years agoin reply to this

      Exactly? : /

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7. 66

   word55posted 5 years ago

   Still frozen!

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   1. 86

      Faith Reaperposted 5 years agoin reply to this

      Brrr, Word!

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8. 96

   PaulGoodman67posted 5 years ago

   Yeah, unresolved, morelike!

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   1. 86

      Faith Reaperposted 5 years agoin reply to this

      Yes, PaulGoodman ... "unresolved" as of this moment.

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9. 93

   rajan jollyposted 5 years ago

   Though the time now says the stats were updated 38 minutes and earlier from the earlier 3 days and more the actual figures have not budged a wee bit.
   
   This stuck stats is becoming a regular feature now it seems. I just wonder why they are not able to fix this.

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   1. 86

      Faith Reaperposted 5 years agoin reply to this

      Hi rajan jolly,
      
      Oh really, hmmm?  I wonder too, and it must be they are updating the site as was discussed in the weekly HP email, possibly.

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10. 84

    psycheskinnerposted 5 years ago

    If it were scheduled I don't think we would be getting thanked for our reports and told engineering is working on it in the other thread.

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    1. 86

       Faith Reaperposted 5 years agoin reply to this

       Well, that is good to know ... being thanked and that engineering is working on it!

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11. 91

    suzzycueposted 5 years ago

    Mine are still frozen today also. It is frustrating and makes me wonder if they don't report all views.

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       Faith Reaperposted 5 years agoin reply to this

       Hi Suzzy,
       
       I just checked mine this day and still frozen rock solid.  It certainly does make one wonder!

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12. 78

    Frank Atanacioposted 5 years ago

    like the frozen cubes  LOL  but I see what you mean about so many folks talking about the frozen views

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    1. 86

       Faith Reaperposted 5 years agoin reply to this

       LOL Frank ...Glad you like the ice cubes, but I see they are starting to melt a bit, maybe I should have used an image of an iceberg. Yep, still frozen. This is the longest time I am aware of, but I am sure they are working on defrosting them as frantically, I mean, expeditiously as possible.

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13. 96

    honghanhvt1182posted 5 years ago

    Mine is still frozen too!

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    1. 86

       Faith Reaperposted 5 years agoin reply to this

       Hello honghanhvt, being it is the weekend, I am guessing we will not see any movement until after Monday.

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14. 93

    Pcunixposted 5 years ago

    I don't pay close attention, but I do know that the last two hubs I published show flat zeros for views and yet both have legitimate comments.  Obviously that shouldn't be.

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    1. 86

       Faith Reaperposted 5 years agoin reply to this

       Certainly, Pcumix!

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15. 87

    Robert Sacchiposted 5 years ago

    Of greater concern is my experience with Yahoo! Voices.  The stats started giving trouble and not long after they announced they were closing it down.  I hope this isn't the way HubPages is going.

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       Millionaire Tipsposted 5 years agoin reply to this

       I don't think that is the case.  The stats have been down before, several times since I've been here, and they have always been fixed.  I'm sure they will get right on it on Monday.

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       1. 86

          Faith Reaperposted 5 years agoin reply to this

          True, Millionaire Tips, they have been frozen before, but in this case, the longest time that I am aware. Yes, surely they will be defrosted by Monday. No need for panic everyone.

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             PaulGoodman67posted 5 years agoin reply to this

             Yes, quite possibly a world record for frozen stats. It must be a week now.

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                Faith Reaperposted 5 years agoin reply to this

                I think so too, Paul ... a record-breaking freeze!

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    2. 86

       Faith Reaperposted 5 years agoin reply to this

       Hello Robert, that is of greater concern and, hopefully, that will not be the case here in frozen HP Town. I know they are working on changing the look of the hubs and plus with the influx of squidoo writers, things are bound to get to be an overload. I have faith they will get it all going properly in time ... although it has been a long time already.

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          Robert Sacchiposted 5 years agoin reply to this

          Thank you.  I got an email about a changed look.  My email account is aol and every time I tried to open it my aol got knocked down.

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             Faith Reaperposted 5 years agoin reply to this

             Hi Robert,
             
             Yes, not sure if what they are changing has anything to do with the frozen views ...just a thought.
             
             That is strange about your aol account?

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    word55posted 5 years ago

    We're all in the same boat. No number updates in 4 days or so :-(

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    1. 86

       Faith Reaperposted 5 years agoin reply to this

       Yep, still nothing, Word, : ( ... I am sure they have not lost our views and all will update as soon as they are able to get to the issue, whatever that may be.  I am concerned, though, for those who are publishing new hubs, and if the views are not shown, I do hope their hubs will not be unfeatured due to lack of engagement or views!

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       1. 79

          Elsie Hagleyposted 5 years agoin reply to this

          It's very sad all of these going on. Stats not working,but the Statistics - Includes data (time is changing all the time) at the top of the page.
          Something on the stats page is working though. I'm having hubs unfeatured everyday.

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             Faith Reaperposted 5 years agoin reply to this

             Oh no, Elsie, that certainly is disturbing about your hubs being unfeatured! Surely, the views are not lost but will update as soon as the problem is corrected.

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    spectacled-bearposted 5 years ago

    I just wrote hubpages an email about this. I should have checked here first. I feel a little stupid!

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       Faith Reaperposted 5 years agoin reply to this

       Oh, no need to feel stupid, speckltacled-bear, as I was unaware of another forum on this same issue before I posted mine.  Plus, I am baffled as to why HP still is saying it is RESOLVED here, when it clearly is not so.

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    Sed-meposted 5 years ago

    I am nearly positive that one of my hubs has gone viral and here I am completely unable to enjoy my incredible success! GRRRR!

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       Faith Reaperposted 5 years agoin reply to this

       GRRRR, Sed-me,  and then some on your viral hub!  Now that is crazy upsetting no doubt ... I am so sorry for you and others who have published during this freeze.

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    Nick DeGeorgeposted 5 years ago

    Going viral means getting tens of thousand of views. I would like to know the title as well of this one out of nine hubs you authored which is so amazing.

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       Faith Reaperposted 5 years agoin reply to this

       Hello Nick, I have always wondered what qualified as "going viral" and I was thinking maybe in the millions but certainly tens of thousands makes sense too. Wow, one out of nine hubs ...those are some kind of odds there ...

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       Sed-meposted 5 years agoin reply to this

       Yes... it was one of my poems. The world was DYING to read my poem! Apparently they just can't get enough of my poem! The title escapes me... It was obviously awesome though, and it is most certainly going viral right now. I have no stats to verify this... it's more of a feeling. GRRR! I'm so angry.

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          Faith Reaperposted 5 years agoin reply to this

          Hee hee ...GRRRR ...a poem no less. Thank you for adding humor here as this saga of the frozen views continues LOL.

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             Sed-meposted 5 years agoin reply to this

             Life comes with so many sagas... What would we be doing if we weren't suffering from another first world saga.

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                Faith Reaperposted 5 years agoin reply to this

                Yes, it does indeed, Sed-me ...and this first world saga of frozen views on HubPages is apparently causing a lot of suffering ... oh me ...  : ) ...if ONLY this were the worst of the world's problems ...
                within even the last minute!  Hee hee

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20. 86

    Faith Reaperposted 5 years ago

    Hey all, I just arrived home a bit ago, and just checked, and it looks like the stats are unfrozen now.  Woo hoo!  So, it has been officially RESOLVED.

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       Sed-meposted 5 years agoin reply to this

       Wow, I've had 23 visitors today! I TOLD you I went viral!

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          Faith Reaperposted 5 years agoin reply to this

          Hahaha ... you sure did ... : )

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       NateB11posted 5 years agoin reply to this

       Good news, I'll have to go check mine.

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          Faith Reaperposted 5 years agoin reply to this

          Yes, NateB, we hope your views were at least in the hundreds if not more, especially more than 23!

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    chateaudumerposted 5 years ago

    Me too. I have 25 views. Aleluia! Aleluia, Rejoice!

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       Faith Reaperposted 5 years agoin reply to this

       Woo hoo ... LOL ... wozers, hold your horses there.  You are making the rest of us look bad : )

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22. 59

    Nick DeGeorgeposted 5 years ago

    Looks like we are good again so to everyone a Happy Thanksgiving!

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       Faith Reaperposted 5 years agoin reply to this

       Hi Nick, yes, we are and Happy Thanksgiving to you too.  Let us be ever so thankful for our overflowing amount of views .... Blessings to all.

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    aesta1posted 5 years ago

    I am dancing...hope this keeps on. It is very encouraging.

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       Faith Reaperposted 5 years agoin reply to this

       You go girl!  Let us twist and SHOUT WOO HOO ... hee hee!

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24. 0

    OrhanGokkayaTRposted 5 years ago

    I had 32 pages views before now I have 23 views. Why is everyone hyped about 20 - 30 views per day? I feel left out haha.

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       Faith Reaperposted 5 years agoin reply to this

       Hahaha ... OrhanGokkayaTR, we have to laugh in order not to cry is why!  23 views now ... slowdown there, Orhan ...now, you are mowing us over with your being in the fast lane hee hee.

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       1. 0

          OrhanGokkayaTRposted 5 years agoin reply to this

          Haha I am going too fast, I should go back to reading my hub article about bikes which will make me slow down. I will make sure to move to the right.

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             Faith Reaperposted 5 years agoin reply to this

             Haha ... life in the fast lane or the bike lane : )  Now, by bikes, do you mean bicycle or motorcycles.  Varoom!  Enjoy ...

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25. 66

    word55posted 5 years ago

    THE STATS ARE WORKING AGAIN!

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    word55posted 5 years ago

    THEY ARE UDATED!

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       Faith Reaperposted 5 years agoin reply to this

       HOORAY, Word!!!  They are indeed.  Blessings for a Happy Thanksgiving and always

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27. 71

    makingamarkposted 5 years ago

    I'm not sure about all the jumping for joy.
    
    Has anybody taken a look at the traffic stats for seven days? I'm getting less than half the traffic I was getting on Squidoo - it's really pitiful. 
    
    I'm really not surprised so many former lensmasters are pulling their content and transferring it to other sites.
    
    A lot of former Squidoo people said we'd give it to the New Year and then take stock and decide what to do next. Seems to me the decision about whether to start again elsewhere might get taken sooner rather than later.
    
    The fact of the matter is that the latest Google update re Panda favours those who build niche sites on topics they are expert on and does not favour large multi-topic article "farms" as Google insists on calling sites like Squidoo and HubPages. The writing is on the wall......

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       Faith Reaperposted 5 years agoin reply to this

       Hi makingamark, so true ...very slow and pitiful. The stats have been frozen solid for at least five days and now they are moving, and little indeed. We are being a bit sarcastic in our jumping for joy but at least they are no longer frozen. I am sorry about the loss of traffic and half as much as you were getting from squidoo. That is a huge drop no doubt. This week is Thanksgiving week and so many people are traveling and so the traffic may not pick back up until next week. Let's hope that is the cause of the slump for the past seven days and that it will improve a great deal after next week..

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    Shades-of-truthposted 5 years ago

    So nice to check in this morning, and see the stats have updated! It was getting a little bit discouraging for a while. YEA! Thank you to the engineers!

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    Jayne Lancerposted 5 years ago

    My stats include data from 117 minutes ago and earlier and show that I've had about half the traffic that GA tells me I've had. I'm inclined to think it's another pretend update.

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30. 86

    ologsinquitoposted 5 years ago

    Thank you for updating the stats!

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