I think the stats here are always going to be wonky - always have been off and on the 3 years I've been here lol. I'd suggest using Google Analytics for a better measure of your actual traffic, but yes, I wish the HP team would do something about how the stats work here to improve them. When they go buggy it causes people to understandably get upset and wonder what the heck is going on?
And you'll see I said the same thing, but when there are glitches and one is uncertain as to whether the stats here are accurate or buggy - analytics is the best way to determine what your actual traffic is. I agree HP should improve their stats, but I"m not holding my breath.
Yes, psycheskinner, but they are supposed to go up and down for a reason ... with evidence to support the rise and fall. When they randomly change (contrary to the evidence), it is a problem requiring attention.
Hi Examiner-1. I have just looked at mine again. There is still a problem with the stats, (although the day stats on my account page now match the total day stats on two more hubs I checked - reflecting the lower number.)
The reason why I know there's still a problem is the discrepancy in the individual hub's stats. When I look under 'Day', the 'total views' figure is only about 50% of the total when I add the 'top traffic sources' stats shown in the same box (in 2 of the hubs I just checked. Can't be bothered checking every hub.)
When the stats are working properly, the traffic source stats add up to the same figure as 'total views' - or sometimes less because 'not all views have a discernable source'.
When traffic sources from external sources significantly exceed the total views showing, there is obviously some kind of problem.
Would you please choose one of your hubs that seems to have an unexpected/irregular number of views and see if you get the same result? Thanks.
I am not sure what "unexpected/irregular number of views" meant but to me the one I chose before and the two more that I selected after phrase that had low comments and high views. Everything matched exactly. The only thing we cannot match up are the scores. So I hope that I have done it correct.
What I'd meant by 'unexpected/irregular' is the type of hub that generally gets a predictable number of views every day ... whether that number be 50 or 100 or 1,000 views per day ... but suddenly only shows 25 views (for instance.)
It is that type of hub that I check first, to see if it genuinely has lost its regular traffic, or if the stats don't add up when I check the individual hub's stats (by opening the hub.)
Practically all of my Hubs do that but I will check again trying to match what you are saying. I checked my two lowest scores - which I do not remember when they recived comments - everything on them matched except for the score on the stats page and "Top Traffic Sources" on the Hub stats, if that is the score.
When I sign on there is no arrow beside "Score" and I count down every four Hubs, then it jumps up again and I count down four more it jumps back up... It repeats this to the bottom. I click the Score word twice to get the up arrow and normal stats. Is that what you meant?
I just counted 21 blue arrows on my stats page. I think that's a personal record.
Last time they fixed the stats, my blue arrows all disappeared ... without the reward of red arrows. (Which I commented on last time, because if my actual traffic had dramatically increased back to more normal stats, I'd expect some kind of visual acknowledgement.)
... Just thought I'd explain that for anyone who is new to the plummeting views phenomenon.
Every time they "fix" this bug I still never get the lost views credited to the total views ever. Not that it really matters since a staff member mentioned a long time ago that the ad earnings counter is separate from the views counter. My earnings always look consistent with GA's numbers, so I don't worry.
I think after years of offering us incorrect daily stats HP should just admit the task is beyond the skill set of its engineering team and do away with them. Wrong stats are worse than no stats, and everyone with an ounce of common sense is using Google Analytics anyway.
I would think it's a drain on their resources to give us daily stats, and even more so when they are wrong and a moderator has to come on the forum to announce they are "working on it." Good lord, just give up already!
I still think I was paid for fewer views than I actually had on April 30th. Maybe about 50 views too few. I don't know if it is worth my time to pursue it any further. And another day about a week ago looked off. I have to check my records.
So the stats returned to a more normal figure, which is good. But here's the latest discrepancy I've noticed.
My stats from '10 hours ago' were updated to '5 hours ago'. My one day figure was higher, although not much higher. However my total views ever only increased by 4. Got to be kidding me. For the previous 24 hour stats to have remained at the same figure as 5 hours previously, I had to be getting traffic - a lot more than 4 views.
So I took a look at the individual views on my hubs (according to my account page) and they are all showing exactly the same figures in day, week, month and ever in both the 10 hours ago and the more recent 5 hours ago versions .... except for a couple of hubs way down the bottom of the list that show a tiny change.
I do hope the team keeps an eye on this forum thread. It would be tedious to keep starting new forum threads every day or two.
I have lost at least 15,000 ever views to glitches when the counters stop running. It does not mean anything except that I would like to reach certain milestones that I have set for myself, and losing ever views to oblivion makes it take that much longer.
Counting the views correctly is the one thing that HP absolutely needs to get right or they will lose all credibility with writers. I think the glitch I noticed last night is fixed, but it is hard to know. I want to spend my time writing a new hub, not trying to reconcile HP with GA.
The lag time is also very annoying. When I first started stats would update frequently and it would say "from 15 minutes ago." Now even when they update, it is from 6 to 8 hours ago. When I'm working on promotion, I'd like to know within hours what is working. As it is now, I have to wait until the next day at best.
I agree with Solaras. I set little goals to keep myself motivated, and I really like to know how I am doing.
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