Stats are wrong - again! Please explain why

Jump to Last Post 1-5 of 5 discussions (16 posts)
  1. LongTimeMother profile image90
    LongTimeMotherposted 7 years ago

    I would really appreciate an explanation from one of the team as to why the stats on my account page do not match the stats on my individual hubs. Checked three hubs. All show significantly more views in the past 24 hours than my account page.

    My highest traffic hub shows 50% less views on my account page. I'm sure this is not just happening to me ... and I'm guessing our earnings are based on the accounts page stats (which are incorrect.)

    I'm sure we would all like an explanation as to why the discrepancy - instead of just being told to look at analytics for a true score.

    1. Solaras profile image94
      Solarasposted 7 years agoin reply to this

      It's happening to me too, and it is very disgusting. All those blue arrows and 40% of what views should be. Who ever is in charge of making stats work should be fired. I hate for someone to lose their job, but they are incompetent to say the very least.  Ridiculous.

      1. AndrewHil93 profile image40
        AndrewHil93posted 7 years agoin reply to this

        Here Here!

      2. brakel2 profile image76
        brakel2posted 7 years agoin reply to this

        I have become accustomed to the stats never being correct, and I know it can be frustrating. It appears to be beyond our control. The correct information is somewhere else besides what shows on our computers. Let us just hope that this site survives and that staff is spending time ensuring it continues to survive. My stats show eight views and blues arrows, and I know that is incorrect. That is why I believe the correct stats are elsewhere. I believe that our own views are in the stats, so staff must spend time ensuring those get removed. In Google Analytics, I have requested my views not count by putting  my ISP number in the requested area. Let us hope things get better.

    2. Sherry Hewins profile image91
      Sherry Hewinsposted 7 years agoin reply to this

      If they are going to be wrong, I'd much rather they just don't update for two or three days. Even though I know they are wrong, seeing those low numbers just brings me down.

    3. profile image0
      Lorelei Cohenposted 7 years agoin reply to this

      Yes, indeed. Not only are traffic stats not updating but the monetary stats are also not providing details either. Frustrating to say the least.

    4. ChitrangadaSharan profile image92
      ChitrangadaSharanposted 7 years agoin reply to this

      Same here! Stats not updated since 40 hours!

    5. Matthew Meyer profile image74
      Matthew Meyerposted 7 years agoin reply to this

      There was a change made to how and when stats are updated.
      You can see a bit ore of an explanation here.

      1. janderson99 profile image55
        janderson99posted 7 years agoin reply to this

        This is the reply I received from HP to an email query about the stats

        "We have recently changed when and how stats are updated.
        We suggest using Google Analytics for closer to realtime traffic data and more granular information"

        I sincerely hope that this does not mean that HP have given up on the stats, don't care any more, and aren't going to fix them. If so they should announce this. Please fix the stats - they are very important for authors!

  2. greenmind profile image97
    greenmindposted 7 years ago

    Yeh pretty funny every one of my top hubs has a big blue downward arrow.

    1. moonlake profile image85
      moonlakeposted 7 years agoin reply to this

      Mine too.

  3. NateB11 profile image89
    NateB11posted 7 years ago

    I'm a little relieved because I thought I had a heavy loss of traffic. Of course, GA stats look better than HP ones right now.

  4. Jodah profile image92
    Jodahposted 7 years ago

    It says stats haven't been updated for 38 hours. Actually up until today my views had increased a lot. I'm not too concerned, but the funny thing is I have a new hub that has 48 comments but no views....pretty crazy.

    1. Matthew Meyer profile image74
      Matthew Meyerposted 7 years agoin reply to this

      Comments are counted in real time, but the views are not.

      So this is what you are seeing as the views are updated a few times during the day and comments show up as they are posted.

      We suggest using Google Analytics if you would like more realtime and granular traffic information.

      1. janderson99 profile image55
        janderson99posted 7 years agoin reply to this

        views are updated a few times during the day
        This is incorrect. Currently the stats have not been updated for 46 hours, and the stats shown ARE WRONG (2/3 real values). In the past 3 weeks there have been two other times when the stats were frozen for 2 days. The stats get updated 2-4 times a week at best, and this has been occurring for weeks or months. The stats are often WRONG. Please recognise this and fix it - Please! Please! Please!
        See and many many more on the same topic.

  5. KoffeeKlatch Gals profile image78
    KoffeeKlatch Galsposted 7 years ago

    I have been having more down blue arrows lately.  I am waiting to see if they right themselves.


This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

Show Details
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
ClickscoThis is a data management platform studying reader behavior (Privacy Policy)