Do you get response, if you want to ask something to team@hubpages?

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  1. ChitrangadaSharan profile image61
    ChitrangadaSharanposted 5 years ago

    Do you get response, if you want to ask something to team@hubpages?

    Earlier, when I had to ask something or get some clarification, HP team was quick to respond. But now I am not getting any response. Has the email address changed or some other way is there to address issues?

  2. Escobana profile image74
    Escobanaposted 5 years ago

    I always get response to any of my questions. I asked one recently and they replied. Maybe they're extremely busy.

    I don't think they change an email address over night without notifying every Hubber about it. Try ask the question again and mention the fact that you're waiting for their feedback in order to continue your work.

    1. ChitrangadaSharan profile image61
      ChitrangadaSharanposted 5 years agoin reply to this

      Thanks Escobana, for your response. May be I will get a reply sooner.

  3. profile image0
    JThomp42posted 5 years ago

    Yes, you should get a response. It may be that they are looking into what you have responded about. If you do not get a response in a week or so try again.

    1. ChitrangadaSharan profile image61
      ChitrangadaSharanposted 5 years agoin reply to this

      Thanks JThomp, for your response! It is this time, that I am facing delays in their response. May be they are looking into the issue, as you said. I should wait more, I suppose.
      Many thanks for your concern!

  4. ChristinS profile image94
    ChristinSposted 5 years ago

    I usually get an answer pretty quickly, but if it's a complicated issue or they are backlogged or very busy it can take up to a week for a response.  If you don't hear back in a week, perhaps resend, maybe it got apam filtered or somehow just didn't reach them.

    1. ChitrangadaSharan profile image61
      ChitrangadaSharanposted 5 years agoin reply to this

      Thanks ChristinS, for taking the time to answer. Even I have got quick responses earlier. Hope to hear from them soon.
      Thanks!

  5. sunilkunnoth2012 profile image24
    sunilkunnoth2012posted 5 years ago

    Yes I am happy with their response.  Most of my queries and doubts have been well cleared by them without delay. They are doing a wonderful service.

    1. ChitrangadaSharan profile image61
      ChitrangadaSharanposted 5 years agoin reply to this

      Thanks sunilkunnoth, for answering! I hope to get their response soon.

  6. Savio Dawson profile image93
    Savio Dawsonposted 5 years ago

    Most definitely. They respond very quickly. I had an issue with the adsense account and they responded within a day. That was nice of them.

    So I vote them up, on a personal experience basis.

    1. ChitrangadaSharan profile image61
      ChitrangadaSharanposted 5 years agoin reply to this

      Thanks Savio Dawson, for responding! Thanks for your opinion.

  7. sujithbeta profile image71
    sujithbetaposted 5 years ago

    Of course hub pages customer care is really good. I am very much satisfied with hubpages care centre.

    1. ChitrangadaSharan profile image61
      ChitrangadaSharanposted 5 years agoin reply to this

      Thanks sujithbeta, for answering the question. I did get a reply today., that is after 3 days.  Thanks!

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