Do you get response, if you want to ask something to team@hubpages?

1. 61

   ChitrangadaSharanposted 5 years ago

   Do you get response, if you want to ask something to team@hubpages?
   
   Earlier, when I had to ask something or get some clarification, HP team was quick to respond. But now I am not getting any response. Has the email address changed or some other way is there to address issues?

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2. 74

   Escobanaposted 5 years ago

   I always get response to any of my questions. I asked one recently and they replied. Maybe they're extremely busy.
   
   I don't think they change an email address over night without notifying every Hubber about it. Try ask the question again and mention the fact that you're waiting for their feedback in order to continue your work.

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   1. 61

      ChitrangadaSharanposted 5 years agoin reply to this

      Thanks Escobana, for your response. May be I will get a reply sooner.

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3. 0

   JThomp42posted 5 years ago

   Yes, you should get a response. It may be that they are looking into what you have responded about. If you do not get a response in a week or so try again.

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   1. 61

      ChitrangadaSharanposted 5 years agoin reply to this

      Thanks JThomp, for your response! It is this time, that I am facing delays in their response. May be they are looking into the issue, as you said. I should wait more, I suppose.
      Many thanks for your concern!

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4. 94

   ChristinSposted 5 years ago

   I usually get an answer pretty quickly, but if it's a complicated issue or they are backlogged or very busy it can take up to a week for a response.  If you don't hear back in a week, perhaps resend, maybe it got apam filtered or somehow just didn't reach them.

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   1. 61

      ChitrangadaSharanposted 5 years agoin reply to this

      Thanks ChristinS, for taking the time to answer. Even I have got quick responses earlier. Hope to hear from them soon.
      Thanks!

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5. 24

   sunilkunnoth2012posted 5 years ago

   Yes I am happy with their response.  Most of my queries and doubts have been well cleared by them without delay. They are doing a wonderful service.

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      ChitrangadaSharanposted 5 years agoin reply to this

      Thanks sunilkunnoth, for answering! I hope to get their response soon.

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6. 93

   Savio Dawsonposted 5 years ago

   Most definitely. They respond very quickly. I had an issue with the adsense account and they responded within a day. That was nice of them.
   
   So I vote them up, on a personal experience basis.

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   1. 61

      ChitrangadaSharanposted 5 years agoin reply to this

      Thanks Savio Dawson, for responding! Thanks for your opinion.

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7. 71

   sujithbetaposted 5 years ago

   Of course hub pages customer care is really good. I am very much satisfied with hubpages care centre.

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   1. 61

      ChitrangadaSharanposted 5 years agoin reply to this

      Thanks sujithbeta, for answering the question. I did get a reply today., that is after 3 days.  Thanks!

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