Q&A Helpful?

1. 77

   Natalie Frankposted 6 years ago

   I guess it's probably just the rating part that Christy mentioned but I noticed today for the first time my answers each have a helpful button now.  So answers are then ranked for each question based on number of helpful votes?  What if all the answers get the same helpful votes or several do anyway?

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      liesl5858posted 6 years agoin reply to this

      I just noticed it now Natalie and if I press the "Helpful" button it changes to "Thanks".

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         Natalie Frankposted 6 years agoin reply to this

         Yes but you don't want to do that since it means you are ranking your own article.

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            liesl5858posted 6 years agoin reply to this

            omg! Natalie I was just curious what is behind the helpful button.

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               Natalie Frankposted 6 years agoin reply to this

               Just pointing it out.  Don't shoot the messenger! Click on it all day long it you'd like.

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                  liesl5858posted 6 years agoin reply to this

                  No, I won't do it now.

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      Jean Bakulaposted 6 years agoin reply to this

      Hi Natalie,
      I don't see a Helpful button yet. The questions which get the most views are listed from top to bottom, with the most popular ones at the top.

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2. 79

   Wesman Todd Shawposted 6 years ago

   Interesting! I have yet to notice that. Well, it does seem to make it to where we should either not answer a question, or answer it as well as we can. One would not wish to have his or her answer deemed not helpful.

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   1. 79

      Jeremy Gillposted 6 years agoin reply to this

      Indeed. I'm a bit worried that some may rank certain answers as "unhelpful" simply for differences of opinion.
      
      For instance, if someone asks the question "Why do you think X is more useful than Y?", even if I construct a well-reasoned answer, it might be "unhelpful" because it doesn't match the viewer's thoughts. That said, getting upvotes may help increase traffic, so hopefully it'll prove worth it.

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3. 66

   Glenn Stokposted 6 years ago

   That "Helpful" button should have a question mark rather than an exclamation point. I wonder how many people will know what it means.

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      eugbugposted 6 years agoin reply to this

      Just replace it with a "Paypal Donate " button

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         theraggededgeposted 6 years agoin reply to this

         LOL! Yes!

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         Natalie Frankposted 6 years agoin reply to this

         Ooooohhhh, I like that idea! With 100% of donation going to us, no split!

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4. 65

   eugbugposted 6 years ago

   I pressed it too and it wasn't big and red with an inviting, reverse psychology "Don't Press This Button!" caption. So I was a bit disappointed with the response.

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5. 78

   Don Bobbittposted 6 years ago

   Interesting points, but Ianswer a lot of these and I feel we, the writers need a button also, and it should be labeled "Insufficient information to provide Answer" I write a lot on RV's and technical RV problems and I am getting a lot of silly questions. My first one this morning was' "Why is there a water line running through my closet?" These nonsensical questions distract me from the people who honestly need help.
   DON

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   1. 79

      Jeremy Gillposted 6 years agoin reply to this

      Probably better to just hide these questions; not much pointing to crowding a hub with useless questions that can't be answered.

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      eugbugposted 6 years agoin reply to this

      Either that, or they ask the questions answered in an article. I just press the "hide" button. No point answering silly questions.

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      1. 77

         liesl5858posted 6 years agoin reply to this

         I do the same as well. Because sometimes I get questions that the answer is already in the  article but it just shows they have not read my article but are asking silly questions. I just hide and not answer them. Mind you for those questions that I answered I got a helpful button.

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