PayPal Payment Delay

1. STAFF

   samanthacubbisonposted 4 weeks ago

   Payments will be delayed for a few days due to complications with a bank migration issue. Rest assured that payments will go out as soon as possible—most likely on Tuesday but Wednesday at the latest. We know this may be very inconvenient for many of you, and we apologize for the delay. We are committed to getting payments out to our publishers and are doing our best to resolve the issue quickly. Thank you for your patience and understanding.

   replyreport
   1. 90

      Kenna McHughposted 4 weeks agoin reply to this

      Thank you for letting us know.

      replyreport
   2. 97

      TIMETRAVELER2posted 4 weeks agoin reply to this

      Sorry to hear this.  I've been part of the HP family for many years, and this is the first time ever that I have not been paid.  I know that I'll get paid at some point, but after the tough few months we've all had, this is like rubbing salt in our eyes.  I sure hope these problems the team has been having will be fixed soon.  I love HP and would hate to see it go under.

      replyreport
      1. STAFF

         samanthacubbisonposted 4 weeks agoin reply to this

         We apologize for the inconvenience! We are simply experiencing some issues with migrating banks, but our team is working hard to get things sorted!

         replyreport
   3. 90

      NateB11posted 4 weeks agoin reply to this

      Thanks for letting us know.

      replyreport
   4. 98

      chef-de-jourposted 4 weeks agoin reply to this

      Always good to have a prompt response, thanks.

      replyreport
   5. 94

      Solarasposted 3 weeks agoin reply to this

      Today is Tuesday. Are we to expect payment today or tomorrow or the day after? Please update our expectations.

      replyreport
   6. 64

      Shing Arayaposted 3 weeks agoin reply to this

      Alright.Nited

      replyreport
   7. 97

      EsmeSanBonaposted 3 weeks agoin reply to this

      It would be nice to know if payments are expected to go out today or tomorrow.  It seems like 4 days are enough to have an idea of how the migration glitch is going.  Updates also help ease nervousness about the issue.

      replyreport
      1. 97

         EsmeSanBonaposted 3 weeks agoin reply to this

         Is Maven the same Seattle based Maven company that purchased Sports Illustrated last year?

         replyreport
         1. 87

            paradigmsearchposted 3 weeks agoin reply to this

            Yes.

            replyreport
            1. 97

               EsmeSanBonaposted 3 weeks agoin reply to this

               Thanks.

               replyreport
   8. 92

      Thelma Albertsposted 3 weeks agoin reply to this

      Thank you for the update.

      replyreport
   9. 97

      TIMETRAVELER2posted 3 weeks agoin reply to this

      Got paid, today.  Thank you.

      replyreport
2. 87

   paradigmsearchposted 4 weeks ago

   

   replyreport
3. 91

   Randy Godwinposted 4 weeks ago

   I've never had this problem with my Amazon and Adsense affiliates. If this is representative of the HP programs, I think I may pass.....

   replyreport
4. 92

   Rachelle Williamsposted 4 weeks ago

   @ Randy Godwin, this isn't representative of HP programs. I've been getting payments for more than five years, and this is the only the second time a payment has been late. But, I am a veteran of eHow and Associate Content, so this is a tiny bit worrisome... I think it's time I started putting my focus into my own blogs.  I love HP though, I hope all is well.

   replyreport
   1. 91

      Randy Godwinposted 4 weeks agoin reply to this

      I really don't care, Rachelle. I don't expect near as much earnings from the HP programs as I received from being an Amazon or Adsense affiliate. Chump change is not my idea of earnings.....

      replyreport
      1. 92

         Rachelle Williamsposted 4 weeks agoin reply to this

         Ah, I see. It is understandable that you might not care about your HP payout. I would be far more concerned if my Adsense was days late, but it's been on or about the 21st for nearly a decade now, and it's Google, so I have no worries. But, this HP thing is concerning...

         replyreport
         1. 91

            Randy Godwinposted 4 weeks agoin reply to this

            I feel the same, Rachelle. I've yet to receive a payout for the HP programs. This is the first month I've participated in these  programs, so I don't expect much.

            replyreport
   2. STAFF

      samanthacubbisonposted 4 weeks agoin reply to this

      You can rest assured that everyone will be paid. It was an issue with our bank and PayPal. Thank you for being with us for so long and we appreciate your patience.

      replyreport
      1. 97

         CYong74posted 4 weeks agoin reply to this

         Can we all have a token "there there" comfort fee when the payment comes?

         replyreport
5. 87

   paradigmsearchposted 4 weeks ago

   News reports are saying some banks have jacked up their wire transfer fees. My guess is HP was one of the victims and decided they wanted nothing to do with. So HP switched banks and it's just taking a few days to get the bugs worked out.

   replyreport
6. 81

   thelyricwriterposted 4 weeks ago

   Thanks for the update.

   replyreport
7. 94

   TeriSilverposted 4 weeks ago

   Bugs happen.  They're computers.  I've been with HP's ad program since 2010.  Not worried.    Thanks, Samantha, for keeping tabs on everything! Now, if we can only get numbers back up.  These last few months have been horrible, comparatively speaking.

   replyreport
   1. 87

      paradigmsearchposted 4 weeks agoin reply to this

      Yeah, I'm zero worried about this. I'm convinced that some bank tried to rip HP off and so HP simply switched to a new bank. As for the original bank, really nice of them to give HP zero notice like that. I'd like to know who that original bank was.

      replyreport
   2. STAFF

      samanthacubbisonposted 4 weeks agoin reply to this

      Thanks, Teri! It looks like a lot of Hubbers are in a similar position—but we are almost out od Q1 now, so hopefully numbers will be going up come April.

      replyreport
      1. 88

         Everyday Miraclesposted 4 weeks agoin reply to this

         My numbers have improved by a TINY margin in February, so that's something. I've been dropping for about 11 months now. On the other hand, I've only published one new hub in about 6 years.

         replyreport
8. 94

   Solarasposted 4 weeks ago

   When I read this thread, I had to take the dogs for a walk, be productive elsewhere and think about this.  Last time I was told there was trouble with a bank migration, it was Sears Holdings, having trouble migrating funds to its creditors and vendors.  That bankruptcy filing cost me $3200.00.
   
   Watching my earnings drop from just under 4 digits a month to one third of that, while watching the Pethelpful visits drop 400,000 per month, in a straight and steady decline for the last 6 month (even through the holidays), while being told management sees nothing on their end...does not add up to anything good from my point of view. I have experienced 10% of the Pethelpful decline personally, on one account.  Another account, that used to earn monthly payout plus, will now make payout once a year.
   
   The silence from Paul is deafening.
   
   I have learned a lot here; I love HP.  I am sad to see all signs pointing in the wrong direction.  I am sad to hear that no one is working on the income issue, because it does not exist, meanwhile earnings reports hang for 5 days at a time.
   
   I am sad to hear everything is all good, and what I am hearing and seeing, which is nothing being transferred to my bank account, is not what is happening. Just a little hiccup.
   
   This is more than an inconvenience. It is a broken covenant.

   replyreport
   1. 94

      Jean Bakulaposted 3 weeks agoin reply to this

      I was going to make the smallest payout I made in 7 yrs. anyway. It's like rubbing salt in a would. Bank migration? What BS. More double speak from the Maven folks.

      replyreport
   2. 88

      Mr Archerposted 3 weeks agoin reply to this

      I too have seen dramatic decreases in views beginning in August. I thought it was either my hubs, or the changes and "tweaks" made to my hubs. Now I hear it is much more than simply me, it is evidently an abundance of writers experiencing the same drops. Why is this?

      replyreport
9. 87

   paradigmsearchposted 4 weeks ago

   It occurred to me to check MVEN stock, nothing untoward.

   replyreport
10. 93

    DzyMsLizzyposted 4 weeks ago

    Indeed! While I have never made anything close to 4 figures, I was at least getting layout monthly.
    As of last month, that is no longer true.
    Emails to team stating that income and views have fallen off sharply since the Maven merger (I still believe it was probably more of a hostile takeover), being a response that, "Most of our writers are seeing a significant increase...". blah, blah, blah. ..
    I don't buy it! I'm very disappointed, because this WAS my one platform that was making any kind of  difference for me with annual expenses, such a vehicle registration.

    replyreport
11. 96

    Positively SIMfulposted 4 weeks ago

    Yeah, I'm gonna have like 5 overdraft fees by Wednesday, I'm so screwed.
    
    HP has generally been reliable but a little bit of a heads up would be appreciated rather than telling us on the day we expect the money to get there.
    
    Can you let us know now if there are any foreseeable problems for next month? Because I'm, already going to be in the hole now. Thank you.

    replyreport
    1. 94

       Solarasposted 4 weeks agoin reply to this

       Sorry to hear that; I am sure you are not the only one.

       replyreport
       1. 96

          Positively SIMfulposted 4 weeks agoin reply to this

          Thanks, I'm sure others are worse off than me so I feel for them. It doesn't help that it's a short month & the 1st falls on a weekend, didn't give people a lot of time for juggling money around from other accounts. 
          
          Have to say, between this and the drop in views/income, I'm getting worried about HP. It's been a great source of income, I would hate to see it decline.

          replyreport
    2. 94

       Solarasposted 3 weeks agoin reply to this

       Well 3 automatic payments came in this morning and now I am overdrawn with $70-105 in overdraft fees, depending on what order they apply the bank drafts.
       
       I could have moved money Friday to cover it had I known.

       replyreport
12. 95

    jansharesposted 3 weeks ago

    Sigh. After reading this thread, especially the posts with real talk, I admit I'm a little concerned. I hope it works out sooner than later and we'll get back on track. Even if things work out, it will take a couple of months for some of us to stabilize. I will miss March payout so I'm holding onto hope for increased traffic and earnings by May. I've been here a while and haven't seen dips last this long. So it's safe to say we are in a uncertain transition. In the mean time, I'm going to write a new poetry hub.

    replyreport
13. 87

    paradigmsearchposted 3 weeks ago

    There is a video and lyrics that is just begging to be posted here. So far, I've desisted; the thing hits too close to home.

    replyreport
    1. 91

       Randy Godwinposted 3 weeks agoin reply to this

       As long as it's not, Turn Out the Lights, the Party's Over.

       replyreport
       1. 87

          paradigmsearchposted 3 weeks agoin reply to this

          Want me to post it you-know-where?

          replyreport
14. 90

    Kenna McHughposted 3 weeks ago

    After reading this thread, I will agree that one should never be late with their payments. It is a freelancers nightmare when a client doesn't pay up on time as agreed. If HP could have done so, they should have told us sooner, so we plan our finances accordingly.  Not paying on time is a red flag. If it happens continuously, then I'd worry. 
    With that, I am happy with my views and payouts. I left HP for a long time and came back within the last year or two. I've been editing my old articles and writing new articles, and it is paying off. My old articles and new articles are moving over to niche sites.  I have a system in place here, and I like the results for the amount of time and effort I am putting into my Hub.

    replyreport
15. 91

    Randy Godwinposted 3 weeks ago

    Make it light on yourself, old friend!

    replyreport
    1. 87

       paradigmsearchposted 3 weeks agoin reply to this

       Another time. Another place.
       
       Meanwhile, remaining optimistic about HP.

       replyreport
16. 95

    Bedbugabscondposted 3 weeks ago

    Thank you for keeping us posted.

    replyreport
17. 76

    RidaeFatima021posted 3 weeks ago

    Im a new member of HP im still trying to figure out how things work here
    So late payment is not a big issue for me. Its amazing that hubbers are so connected and help each other with everything.
    Its been a Good experience so far

    replyreport
18. 96

    eugbugposted 3 weeks ago

    I guess Hubpages is working hand to mouth on a shoestring budget, but shouldn't a few dollars go into a reservoir fund to cope with cash flow problems like this? I've always saved for a rainy day, I don't know much about business, so maybe it doesn't work like that. Anyway it's a problem with the bank, not any advertising partners, so that's good.

    replyreport
19. 93

    peeplesposted 3 weeks ago

    As someone who works a lot with many PayPal accounts in the payout side this concerns me greatly. I have seen and watched many PayPal accounts being shut down. Especially business accounts that pay out large amounts even with the mass pay system. Accounts being closed and money held for six months. So can we get some confirmation that the business account being used is still active and not locked?

    replyreport
    1. 87

       paradigmsearchposted 3 weeks agoin reply to this

       HubPages has a reputation going back over a decade of being a legitimate and honest business. I just can't see PayPal doing such a thing.

       replyreport
       1. 92

          Rachelle Williamsposted 3 weeks agoin reply to this

          PayPal had consistently done this sort of thing.

          replyreport
          1. 87

             paradigmsearchposted 3 weeks agoin reply to this

             PayPal has made a fortune off of HubPages these last 12 years. Would PayPal really kill the golden goose?

             replyreport
             1. STAFF

                samanthacubbisonposted 3 weeks agoin reply to this

                No, they would not. This is not something to worry about.

                replyreport
                1. 87

                   paradigmsearchposted 3 weeks agoin reply to this

                   I knew it. Thanks for putting that to rest.

                   replyreport
       2. 93

          peeplesposted 3 weeks agoin reply to this

          I've seen them shut down business accounts just as big, with just as long of a history. Especially in the last year.

          replyreport
    2. 94

       blueheronposted 3 weeks agoin reply to this

       Peeples, your comment aroused my curiosity. Why would Paypal close large business accounts that produce very significant revenues for them?
       
       Welp, it kind of looks like this is part of a broad strategy of de-platforming and de-monetizing those voicing "unauthorized" voices and opinions. YouTube has notoriously engaged in this form of censorship for some time.
       
       I'm not saying that I believe that Paypal may have decided to de-monetize Hubpages due to content that Paypal finds objectionable, or has demanded that Hubpages self-censor under threat of de-monetization, but I do think it is possible. It is also possible that the drop in traffic is due to Google applying the same pressures.
       
       Peeples, you were--I assume purposely--oblique. I notice that many here are often a little oblique. To me this suggests that they have been frightened into some degree of self-censorship.
       
       Anyway, here's the link on Paypal's business account closings: https://pc-tablet.com/paypal-freezes-or … nt-reason/

       replyreport
       1. 93

          peeplesposted 3 weeks agoin reply to this

          It seems they would rather make their money off the little guys. Adding up millions upon millions smaller accounts with less paperwork maybe? I know one seller who used PayPal and put out 50k a month and was pretty much given the "this is just too much to keep track of" vague excuse, with no further explanation. It's not isolated. Personally one off my pp accounts was shut down after years of being open. Business account. Sending out 5-25k a month to influencers. I got the same message with no follow up, and money held for six months. Every online money making or receiving platform now requires self censorship. After all, they control our money.

          replyreport
20. 93

    melbelposted 3 weeks ago

    :\ Yay, more disappointment.

    replyreport
21. 87

    paradigmsearchposted 3 weeks ago

    Drama Week begins...
    

    replyreport
22. 90

    Kenna McHughposted 3 weeks ago

    This is an old article.

    replyreport
23. 90

    Ben716posted 3 weeks ago

    This year has started badly for me here at Hubpages. I made $33 in January and less than $30 in February. I'm not worried by the delay because I haven't even reached the withdrawal threshold.
    
    Hubpages has been a secondary employer to me and at times, my initial employer. I still love Hubpages and won't quit. I hope the earning values will improve.
    
    Thanks Samantha for the announcement. Even the few dollars means a lot to me considering the value of dollars is better than the currency value of my country.

    replyreport
    1. STAFF

       samanthacubbisonposted 3 weeks agoin reply to this

       Of course! Thank you for your understanding.
       
       That's so great to hear. I hope your earnings become more steady come Q2!

       replyreport
       1. 87

          paradigmsearchposted 3 weeks agoin reply to this

          According to Analytics 2018 and 2019, I do believe the worst is coming to an end as we speak. In fact, going forward, I'm thinking each week is now going to be better than the last. Slow and gradual at first, but the trend will be there.

          replyreport
          1. 90

             Ben716posted 3 weeks agoin reply to this

             Thanks for the encouragement. I started noticing a little improvement in late February, so hopefully, as you've stated things will return to normal.

             replyreport
          2. 95

             jansharesposted 3 weeks agoin reply to this

             Thanks, para!

             replyreport
       2. 94

          Wesman Todd Shawposted 3 weeks agoin reply to this

          Look, I'm not trying to be a jerk. The thing is, what quarter it is has nothing to do with how we've all gone from getting views from Android Google to NOT getting views from Android Google.
          
          I was at around 700 views per day from Android Google, and now I'm down to around SEVEN views per day from the same.
          
          That's something which has nothing to do with what quarter we are in.
          
          I'm really concerned about this. I can take the constant disrespect we've all come to expect from our Google overlords, but there's something else going on here.

          replyreport
          1. 87

             paradigmsearchposted 3 weeks agoin reply to this

             HP stats has a glitch. Analytics will inform you that Android Google views are alive and well.

             replyreport
24. 96

    VirginiaLynneposted 3 weeks ago

    I've been publishing on HubPages since 2011 and have seen quite a number of ups and downs.  One thing I'm sure of and that is whatever can be done to help writers, the administration of HubPages will do it.  I've met Robin and Paul and some of the other staff and I found them kind, honest and very dedicated to helping this community.

    replyreport
25. 87

    paradigmsearchposted 3 weeks ago

    Drama Week, Day Two. Edit: this is not a prediction, just a countdown.
    

    replyreport
    1. 94

       Wesman Todd Shawposted 3 weeks agoin reply to this

       Where I live in Texas, payout is between 2:30 and 2:45.
       
       I have only been really serious about this stuff the last 3 years.
       
       I got serious. I watched my income go from payout minimum level to around $700/month at the top end.
       
       So I realized I could write well. I realized how if I were being very serious, I could be a very useful writer.
       
       And right now I'm again questioning if it weren't just a dream.

       replyreport
       1. 87

          paradigmsearchposted 3 weeks agoin reply to this

          Not a dream. The internet is just the usual, chaotic mess. As times change, we must figure out how to change.

          replyreport
26. 88

    Everyday Miraclesposted 3 weeks ago

    Any updates on when we can expect to be paid?

    replyreport
27. 90

    Kenna McHughposted 3 weeks ago

    Yes.

    replyreport
28. 93

    Sherry Hposted 3 weeks ago

    I just received the payment from HP. Good day

    replyreport
29. 92

    Nell Roseposted 3 weeks ago

    Thank you! Just got mine too.

    replyreport
30. 87

    paradigmsearchposted 3 weeks ago

    

    replyreport
31. 96

    Glenn Stokposted 3 weeks ago

    So that's what the delay was all about! Maven is now paying us! It just took a few days to get that implemented.
    
    That's actually good news, in my opinion. I've seen nothing but positive changes ever since I learned what their plans were when I attended the Maven Coalition Conference two years ago.

    replyreport
32. 90

    NateB11posted 3 weeks ago

    I got minez

    replyreport
33. 87

    paradigmsearchposted 3 weeks ago

    A lot of negative comments were posted on this thread. I am happy to see the drama portion of the week concluded.

    replyreport
34. 93

    Titiaposted 3 weeks ago

    Geez, all this grumbling and moaning just because HP's pay out happens a few days later than normal? Get real and be happy that HP is still in business unlike so many other sites.

    replyreport
35. 88

    Everyday Miraclesposted 3 weeks ago

    I'm not seeing last month's earnings reflected on any of my accounts. Is this related to the delay in payment, or is it a separate issue/glitch?

    replyreport
    1. 87

       paradigmsearchposted 3 weeks agoin reply to this

       Both February and even March's earnings are being displayed as I post this. HP Ads Program set to active and all that?

       replyreport
       1. 88

          Everyday Miraclesposted 3 weeks agoin reply to this

          I have earnings showing from February under Earnings Reports, but a $0 balance showing on my Balance History. I did not receive payment for February's earnings as part of my payment this afternoon.
          
          I assume the earnings program is active since I've been getting paid from it and I'm reflecting earnings on my account -- it's just not showing up in my balance history as of right now.

          replyreport
          1. STAFF

             samanthacubbisonposted 3 weeks agoin reply to this

             Hi @Everyday Miracles,
             
             That's odd. I'm not really sure why that's happening. Feel free to email team@hubpages.com so we can sort things out.

             replyreport
    2. 90

       NateB11posted 3 weeks agoin reply to this

       I was seeing the same thing, I’ll have to check again.

       replyreport
36. 90

    Kenna McHughposted 3 weeks ago

    It's flowing!!!

    replyreport
37. 89

    Doneta Wrateposted 3 weeks ago

    As for those who use automatic withdrawal and problems with money being late.  that is the very reason i do not do auto withdrawal unless absolutely necessary, and then only on credit cards and pay them when i do get paid.

    replyreport
    1. 90

       NateB11posted 3 weeks agoin reply to this

       I do auto-pay on one bill only, for one thing my financial situation has always been too precarious to just auto-pay a bunch of bills.

       replyreport
38. 97

    Kierstin Gunsbergposted 3 weeks ago

    Paid! Cool to see it's from Maven

    replyreport
39. 97

    Kierstin Gunsbergposted 3 weeks ago

    Also, thanks to Samantha for keeping us in the know!

    replyreport