Temporary Product Capsule Glitch

1. STAFF

   HubPagesposted 3 years ago

   Hi all! We're currently experiencing some issues with our product capsules, but we're working hard to get things up and running again as soon as possible. In the meantime, don't worry if you see a "No Amazon products found" note when trying to add a new product capsule or find that a product capsule is missing altogether. Our engineers are on it
   
   (PS in-text Amazon links are still working fine.)

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      Kenna McHughposted 3 years agoin reply to this

      Thank you for the heads up!

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      bravewarriorposted 3 years agoin reply to this

      Thanks for keeping us in the loop.

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      Miebakagh57posted 3 years agoin reply to this

      Thanks for informing us. This is the right thing that keep our mood lively and positive.

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   Glenn Stokposted 3 years ago

   Thanks for that notice to keep us informed.

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   PaulGoodman67posted 3 years ago

   My understanding was that we were told to use in-text links, so I gave up using capsules years ago.

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      jansharesposted 3 years agoin reply to this

      Paul, I recall all the ruckus over using Amazon capsules. I stopped using everything years ago. I thought at some point HP said we couldn't use them anymore. I don't have one article with a product. I deleted them all. I miss the extra pennies but it wasn't worth the hassle if I didn't have an acceptable personal review. I may rethink using the in-text links now.

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4. STAFF

   HubPagesposted 3 years ago

   Everything should be working properly now If an Amazon product still isn't rendering correctly in one of your articles, please let us know.
   
   As for using in-text product links vs. product capsules, there's a right time for both. While we generally suggest using an in-text link because it looks cleaner, there are certain situations where a product capsule works as well (or is even preferable). Here's what we have about product capsules in the HubPages Writing Style Guide:
   
   We prefer in-text products to Amazon Capsules since they look more elegant and less spammy, so use these whenever possible.
   
   In some cases, is it okay to leave a product in an Amazon Capsule: If the reader will want to see the image of the product, for example, or if it adds visual interest to the page. If you have a detailed and personal description attached to the Amazon product, that might be a good reason for using a capsule instead of an in-text link.

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      jansharesposted 3 years agoin reply to this

      Thanks, this is good to know. I hadn't reviewed the protocol in years.

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      PaulGoodman67posted 3 years agoin reply to this

      Thanks, I'll have a look at the style guide and see if I should make any changes, there are a few possible situations, it sounds like.

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      Kenna McHughposted 3 years agoin reply to this

      This gives me a better perspective on using capsules verses in-text. Thank you.

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      Glenn Stokposted 3 years agoin reply to this

      This is great news. I just checked how Amazon capsules are rendered now with the Avast browser, which used to block Amazon capsules. Now they appear. Great!
      
      That might also mean that they are rendered now in the UK, where they used to be blocked. But we would need someone from the UK to confirm that. 
      
      Looking at my Amazon reports, I suddenly had 21 sales yesterday. Not yet shipped so the revenue is not posted yet. Whatever you did seems to have a great affect on Amazon capsules. I hope that's not a fluke for just one day.
      
      By the way, I use capsules and in-text, together, in some of my Amazon related hubs to compensate for the capsules being blocked in the past. I guess the editors understood that because they never were snipped.
      
      The capsules do perform better for me. That might be because I include my own description in the capsules, with the "buy now" button below that. It's less spammy-looking that way.

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         PaulGoodman67posted 3 years agoin reply to this

         It depends what the 21 sales are though. I don't want to be "Debbie Downer" but I've had a lot of people doing their shopping online since the pandemic started. You get lots of sales but only a few cents! Sometimes I think I'd rather they bought just one big thing! Hehe!

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            Glenn Stokposted 3 years agoin reply to this

            I can't see which items sold yet, not until they are shipped. For now, it just shows how many were ordered. But if they are the usual items that I review, I get nice residuals from those.
            
            If the delay in shipping is any indicator, I can assume they are the usual orders I keep having. I noticed Amazon has been slow with shipping those particular items lately.

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