I got something free in the mail by accident or something

Jump to Last Post 1-12 of 12 discussions (13 posts)
  1. David 470 profile image84
    David 470posted 7 years ago

    I ordered a 6 foot weight bar from a website. I got it a couple weeks ago. Today, when I came home from a class, I noticed another 6 foot bar on my porch. At first I thought, shit did I order 2  by accident!? :?

    Well turns out I did not, I called the bank and there was only one transaction with the amount the 6 foot bar cost

    Why did the site send me another? Can I keep it? Never got any emails or anything.. This is weird

  2. camlo profile image90
    camloposted 7 years ago

    I know some people here would disapprove, but I'd keep it. Of course, if they asked for it back, then I'd send it, but they'd have to pay the shipping.

  3. KCC Big Country profile image85
    KCC Big Countryposted 7 years ago

    Stuff happens.....

    You could keep it.....or you could send it back.  It's up to you.

  4. KCC Big Country profile image85
    KCC Big Countryposted 7 years ago

    Camlo made a good point.  Since shipping is involved and it's probably pretty heavy....someone better cough up some shipping before I'd send it back.

    edit:  re-read that it's only the bar, so it may not be as heavy as I thought...but size-wise it will still be extra to ship.

  5. camlo profile image90
    camloposted 7 years ago

    And if you don't need two, you could sell it on Ebay ... Just an idea ...

    1. David 470 profile image84
      David 470posted 7 years agoin reply to this

      Yeah, I might sell it to my friend cause I recently got a new bench, and don't really need this one..

      My dad had something like this happen to him before as well. He got teddy bears for someone and they received two of them.

  6. Lisa HW profile image69
    Lisa HWposted 7 years ago

    Maybe it wasn't a mistake.  Sometimes places have "buy one/get one", that we don't know about.  I've had that kind of thing.

  7. wilderness profile image97
    wildernessposted 7 years ago

    This summer I ordered a cheap golf club from a big outfit on eBay.  What showed up was a complete set of high dollar clubs - about $1500 worth.

    They weren't mine.  I didn't order them, and I didn't pay for them.  That someone somewhere made a simple mistake didn't make them mine.

    After contacting the shipper, they sent me the information to take the clubs to a postal place just down the block that handles Fedex.  They printed the shipping label, paid for re-shipping the clubs to the rightful owner and re-shipped my own paid for cheap club (plus a box of balls as a thank you).

    Yes, I could have kept them, but could I live with it?

    I doubt that the bar is worth shipping twice more, but if you don't give the shipper the option can you live with it?

  8. Sue Bond profile image72
    Sue Bondposted 7 years ago

    I agree with what Wilderness said. 

    If you had a business and that happened, what would you hope the customer did?

  9. Lily Rose profile image86
    Lily Roseposted 7 years ago

    I agree, too.  I would contact the shipper and tell them and leave it up to them - of course, they must pay the return shipping and it should be convenient for you to take it wherever necessary to ship it.  It's just the right thing to do - it's not really the same as "finders, keepers"...

  10. Aficionada profile image85
    Aficionadaposted 7 years ago

    I agree with wilderness too.  I had a situation once when the shipper sent me the wrong item.  I called about it and they said to keep it, and then they sent the correct item.  I assume that they figured the shipping costs and hassle of returning the item would be greater than would justify the expense for them.

    Obviously, that was nowhere near $1500!  But still, I felt it was the right thing to do to let the business make the decision about what to do with the item.  And they certainly gained a great deal of customer loyalty and good press from me.

  11. readytoescape profile image60
    readytoescapeposted 7 years ago

    I’d contact the company in writing advising them of how much you like their product and the service provided. Then advise them of the error and request they send a return-shipping voucher.

    Most companies will be appreciative of your honesty, and in many cases will even reward your effort.

    I was given a free stay in the Vice Presidential Suite on the concierge floor of Disney World’s Contemporary Hotel last year in response to a slight over billing error I brought to their attention, plus I received the over billing credit.

    This also provides you a strong arguing point if they discover the error and bill you.

  12. Shadesbreath profile image83
    Shadesbreathposted 7 years ago

    Wilderness is spot on.

    The bottom line is, you know what is right and what is wrong.  And no amount of "well, in this day and age, XYZ is screwing everyone else, so I'mma get mine" is ever going to be right, good or proper.  (Not saying that's what you're doing or considering, but it is a prevalent attitude these days.)

    SOMEONE has to be good.  Goodness comes in small measures.  You will feel better when you call them.  They might even tell you to keep it.  Then it will be yours WITH a clear conscience and good karma if you believe in that sort of thing. If not, well, you still know you did what is right.

 
working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)