I ordered a 6 foot weight bar from a website. I got it a couple weeks ago. Today, when I came home from a class, I noticed another 6 foot bar on my porch. At first I thought, shit did I order 2 by accident!? :?
Well turns out I did not, I called the bank and there was only one transaction with the amount the 6 foot bar cost
Why did the site send me another? Can I keep it? Never got any emails or anything.. This is weird
I know some people here would disapprove, but I'd keep it. Of course, if they asked for it back, then I'd send it, but they'd have to pay the shipping.
You could keep it.....or you could send it back. It's up to you.
Camlo made a good point. Since shipping is involved and it's probably pretty heavy....someone better cough up some shipping before I'd send it back.
edit: re-read that it's only the bar, so it may not be as heavy as I thought...but size-wise it will still be extra to ship.
And if you don't need two, you could sell it on Ebay ... Just an idea ...
Maybe it wasn't a mistake. Sometimes places have "buy one/get one", that we don't know about. I've had that kind of thing.
This summer I ordered a cheap golf club from a big outfit on eBay. What showed up was a complete set of high dollar clubs - about $1500 worth.
They weren't mine. I didn't order them, and I didn't pay for them. That someone somewhere made a simple mistake didn't make them mine.
After contacting the shipper, they sent me the information to take the clubs to a postal place just down the block that handles Fedex. They printed the shipping label, paid for re-shipping the clubs to the rightful owner and re-shipped my own paid for cheap club (plus a box of balls as a thank you).
Yes, I could have kept them, but could I live with it?
I doubt that the bar is worth shipping twice more, but if you don't give the shipper the option can you live with it?
I agree with what Wilderness said.
If you had a business and that happened, what would you hope the customer did?
I agree, too. I would contact the shipper and tell them and leave it up to them - of course, they must pay the return shipping and it should be convenient for you to take it wherever necessary to ship it. It's just the right thing to do - it's not really the same as "finders, keepers"...
I agree with wilderness too. I had a situation once when the shipper sent me the wrong item. I called about it and they said to keep it, and then they sent the correct item. I assume that they figured the shipping costs and hassle of returning the item would be greater than would justify the expense for them.
Obviously, that was nowhere near $1500! But still, I felt it was the right thing to do to let the business make the decision about what to do with the item. And they certainly gained a great deal of customer loyalty and good press from me.
I’d contact the company in writing advising them of how much you like their product and the service provided. Then advise them of the error and request they send a return-shipping voucher.
Most companies will be appreciative of your honesty, and in many cases will even reward your effort.
I was given a free stay in the Vice Presidential Suite on the concierge floor of Disney World’s Contemporary Hotel last year in response to a slight over billing error I brought to their attention, plus I received the over billing credit.
This also provides you a strong arguing point if they discover the error and bill you.
Wilderness is spot on.
The bottom line is, you know what is right and what is wrong. And no amount of "well, in this day and age, XYZ is screwing everyone else, so I'mma get mine" is ever going to be right, good or proper. (Not saying that's what you're doing or considering, but it is a prevalent attitude these days.)
SOMEONE has to be good. Goodness comes in small measures. You will feel better when you call them. They might even tell you to keep it. Then it will be yours WITH a clear conscience and good karma if you believe in that sort of thing. If not, well, you still know you did what is right.
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