This is disconcerting. I received three comments to a Hub of mine that I did not approve. I was conscientious about using the option in the Comments capsule to let me approve or deny comments. However, all three comments to my Hub are showing up on HubPages, whether I'm logged in or not, even though I didn't approve them.
I'm going to permanently delete all three comments with apologies to their authors. Why is this feature not working? Did I miss something?
Were you logged in or out when you saw the comments?
If you're logged in, you can see comments that the public can't. Try looking again when you're not logged in, and see if they're still visible.
D'uh, that'll teach me to skim, won't it?
If I'm going to deny a comment, I usually do delete it. What's the point of just denying it, because all it does is clutter up space for no reason?
If I deny a comment, it's usually because it's spam, anyway.
Sometimes you need to hold on to a comment to find out if the comment's author really meant what he said. It's a courtesy. I know the author, I believe the author made a mistake, and I emailed him to fix it. Meanwhile, his comment shows up anyway in the public arena.
There's a bug here.
You could always go into your edit section and click on the don't display this capsule option, until you decide whether or not to delete the entire comment section or just the specific comment(s)... just an option...
We haven't heard any similar reports lately. All I can think of is that when you clicked Deny the communication never reached our server. If you want email firstname.lastname@example.org and tell us which hub, and which comments, we can investigate a little more. Without that information all we can really do is speculate wildly.
Most often, comments that appear on my hubs will list as "Shown" when I view them while logged in. So, unless you have the default for your Hubs being that the comments must all be approved prior to being shown, they're just going to show anyway.
*leaves a hug*
by Kimberly Lake 6 years ago
Do you approve or deny negative feedback that includes insulting comments on you HubPages?
by Melanie Palen 9 days ago
Here is what my comment approval area looks like:Chrome: Version 67.0.3396.79 (Official Build) (64-bit)MacOS
by aslanlight 7 years ago
Must I log out and back in to see if I have comments?I'm not getting email notifications for most of the comments on my hubs. I can't always find them in the feed because it means going back pages.How else can I find the comments?
by Chace 14 months ago
Do you approve all comments on your hubs, even if every third word is a swear word? I'm just wondering if it's normal to do so or if it's normal to just delete it.
by Christy Kirwan 7 months ago
Please visit the HubPages Blog for an update on Comment Capsules in articles and let us know here if you have any questions or comments.
by Laura Izett 7 years ago
Do you accept or deny comments that leave a link to someone's website?I don't mind people leaving a link to one of their hubs but I don't know about people leaving a link to their own website.
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