This is disconcerting. I received three comments to a Hub of mine that I did not approve. I was conscientious about using the option in the Comments capsule to let me approve or deny comments. However, all three comments to my Hub are showing up on HubPages, whether I'm logged in or not, even though I didn't approve them.
I'm going to permanently delete all three comments with apologies to their authors. Why is this feature not working? Did I miss something?
Were you logged in or out when you saw the comments?
If you're logged in, you can see comments that the public can't. Try looking again when you're not logged in, and see if they're still visible.
D'uh, that'll teach me to skim, won't it?
If I'm going to deny a comment, I usually do delete it. What's the point of just denying it, because all it does is clutter up space for no reason?
If I deny a comment, it's usually because it's spam, anyway.
Sometimes you need to hold on to a comment to find out if the comment's author really meant what he said. It's a courtesy. I know the author, I believe the author made a mistake, and I emailed him to fix it. Meanwhile, his comment shows up anyway in the public arena.
There's a bug here.
You could always go into your edit section and click on the don't display this capsule option, until you decide whether or not to delete the entire comment section or just the specific comment(s)... just an option...
We haven't heard any similar reports lately. All I can think of is that when you clicked Deny the communication never reached our server. If you want email firstname.lastname@example.org and tell us which hub, and which comments, we can investigate a little more. Without that information all we can really do is speculate wildly.
Most often, comments that appear on my hubs will list as "Shown" when I view them while logged in. So, unless you have the default for your Hubs being that the comments must all be approved prior to being shown, they're just going to show anyway.
*leaves a hug*
by Christy Kirwan3 weeks ago
Please visit the HubPages Blog for an update on Comment Capsules in articles and let us know here if you have any questions or comments.
by Chace5 months ago
Do you approve all comments on your hubs, even if every third word is a swear word? I'm just wondering if it's normal to do so or if it's normal to just delete it.
by fluffanutta3 years ago
A very minor issue: all our comments have been transferred over (yay), but each one has the following buttons and text:(Approve) (Deny) Status: Shown. It looks like we need to approve all our comments again, yet they...
by Marina16 months ago
Hi Hubbers! Today I have some news to share related to Hub comment moderation. While we have traditionally used a nearly 100% community-run comment moderation system, we are concerned because there are in fact thousands...
by Nadine May15 months ago
For the last ten days I do not seem to be able to reply to the 12 comments that I have received on various posts. After having read an article and having left a comment, that does not seem to work either. I have...
by Margaret Schindel2 years ago
If I view my account's Comments page, it's easy to view, approve and respond to unapproved comments. However, if I go to a new comment in one of my hubs and click Approve, I cannot reply to it directly on the comment....
Copyright © 2017 HubPages Inc. and respective owners.
Other product and company names shown may be trademarks of their respective owners.
HubPages® is a registered Service Mark of HubPages, Inc.
HubPages and Hubbers (authors) may earn revenue on this page based on affiliate relationships and advertisements with partners including Amazon, Google, and others.