Hub disappearing when I hit save

1. 74

   Jenniferposted 11 years ago

   Tonight I spent an hour writing a hub.  The auto-save appeared to be working just fine, updating every couple of minutes.  When I was done writing I hit the save button and the entire screen shaded out and froze up not letting me do anything at all.  When it finally started working again there is nothing saved of my hub except the title.
   
   What is the point of the auto-save if it doesn't save anything?  I hardly have the time to get my hubs written as it is, and now I just spent an hour on something that has disappeared.  Is there anything that can be done to find what I wrote?  This is NOT the first time this has happened to me, and it has happened on several different computers, so I don't think that is the issue.  any ideas?  Thanks!

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      mskillsposted 11 years agoin reply to this

      Just grasping at straws here, but did you try clicking edit on the empty text capsule and using the "Recover Draft" link at the bottom?
      
      I use Firefox and have had this happen before as well.  Also, I know that editing has been bugged today, though I was finally able to change the text on a hub just a few minutes ago.

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         Jenniferposted 11 years agoin reply to this

         Thanks, will try that!

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2. 59

   Dame Scribeposted 11 years ago

   I'm using Chrome now and having the same problems it's most likely a temporary glitch. Save your Hub to your computer and try again later is my only suggestion. I came in to correct a broken link and can't do anything in Edit mode or Save. Save it and you should be good to go later.

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3. 60

   secularist10posted 11 years ago

   I am having a similar problem. I can open a capsule (by clicking "edit"), and then without editing, click save and it reverts to the normal view. But as soon as I change anything in the capsule, even one letter, when I click save it shades out and freezes up.

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      secularist10posted 11 years agoin reply to this

      BTW I am using Safari on a PC.

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4. 66

   Mutiny92posted 11 years ago

   ditto on Mac OSX and Safari

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5. 75

   Jillian Barclayposted 11 years ago

   Same or similar issue. Unable to save the contents of a new text capsule. It is frustrating- maybe we should just all stop writing for a few days.

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6. 87

   K9keystrokesposted 11 years ago

   There is a discussion going on that may help you on a different thread:
   http://hubpages.com/forum/topic/76635
   
   Hope this helps, edit mode is having difficulties today. Huge bummer about the lost work, I can relate as that has happened to me in the past. Very sorry to hear it happened to you Jennifer.

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      Jenniferposted 11 years agoin reply to this

      Thanks will read that thread.

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7. 80

   TamCorposted 11 years ago

   I'm so sorry you lost your work--that is so maddening...
   
   I had that happen when I first started on here, so from then on, I've done all my hubs on Wordpad, then copy and paste them over to a capsule.  That way, if the page screws up, I don't lose all my work.
   
   Maybe you should try that? I know it's more trouble, but in the long run, it's a lot safer!

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   1. 74

      Jenniferposted 11 years agoin reply to this

      I have done that in the past, but have gotten out of the habit.  Will absolutely be doing it from now on.

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8. 60

   Jason Menayanposted 11 years ago

   An update -
   
   Paul Deeds and Fawntia are looking into this.

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