Where is my new fan mail hiding?

Jump to Last Post 1-10 of 10 discussions (26 posts)
  1. Mighty Mom profile image82
    Mighty Momposted 7 years ago

    When I get a notification that someone has posted new fan mail and I click on the link it goes to a list of my fan mail which appears to be in reverse chronological order.
    The new fan mail isn't even there! I have tried looking on every page of my fan mail. The new fan mail isn't on the first page (where it should be) or on the last page. It's not there!

    Anyone had this problem? I know it's not something I reset.
    But I sure would appreciate knowing how to get new (as yet unapproved!) fan mail to show up!!

    Thank you, MM

    1. profile image0
      kimberlyslyricsposted 7 years agoin reply to this

      mine too

      6 now nowhere to be found and following hubbers suddenly not I also cannot hub Hop months now with no reply, but I am getting use to that

      sorry just furious see other thread

  2. Stevennix2001 profile image87
    Stevennix2001posted 7 years ago

    Oh that's easy.  Just to the "my account page" then click on the "activity" tab.  From there, you should see a list on your left that gives you an option to view fan mail that you've received.

    1. Mighty Mom profile image82
      Mighty Momposted 7 years agoin reply to this

      I should have mentioned that the same problem happens when I do exactly as you've described.
      Basically, no matter how I access my "fan mail" I can't get to the new fan mail that needs to be accepted.
      It's crazy and frustrating!
      But thanks for the good advice, stevennix!

      1. Paraglider profile image93
        Paragliderposted 7 years agoin reply to this

        Can't help, because I'm having exactly the same problem!
        And I haven't reset anything either.

  3. Peggy W profile image96
    Peggy Wposted 7 years ago

    Same here!  I see the number rising but can't find the newest fans listed at the top of the page where they used to be.  Must be a glitch?

  4. Mighty Mom profile image82
    Mighty Momposted 7 years ago

    Well, glad to be in such esteemed company, anyway!
    I hope they get it resolved. It's just one of those crazy, inexplicable things that is probably fixable by the flick of a switch!
    Thanks, Paraglider and Peggy W.
    Hope your fan mail accounts get corrected soon! MM

    1. Quilligrapher profile image82
      Quilligrapherposted 7 years agoin reply to this

      I sent fan mail to you 40 hours ago that has not been approved.  I'm so glad I saw this forum post.  I was beginning to think my deodorant failed or something.

      1. Mighty Mom profile image82
        Mighty Momposted 7 years agoin reply to this

        Yes, I saw the notification, Quillographer!!
        I didn't want to sound conceited by saying "oh, there are dozens of fan mails I can't access and approve."
        But even one is too many!!!!

        Honestly -- I CANNOT find your fan mail!! It is simply NOT THERE or is hidden from view.
        I can't even follow my nose to it, it's that far hidden!!!
        But I do thank you very much for the lovely words I'm certain you've written about moi. smile. MM

  5. rebekahELLE profile image87
    rebekahELLEposted 7 years ago

    MM, try your profile page with recent activity and click the link about so and so leaving fan mail which hasn't been approved.
    It should take you to the fan mail.

  6. Mighty Mom profile image82
    Mighty Momposted 7 years ago

    Hi rebekahELLE.
    I have tried accessing from "My Account" "Activity" "Fan Mail" and that ends up in just a list of fans (starting with Sweetie Pie, who I've known the whole time I've been on HP!)
    I tried doing as you suggested and accessing from "My Profile."
    There is no "recent activity" regarding fan mail at all.
    The only notification I have that someone has left me fan mail is the email I get. I click on that link and it takes me to a general list of my followers. NOT to any NEW followers who have left fan mail. In fact, I cannot find those new followers in my list of followers at all!!

    And actually, even my "comments" count is incorrect as well.
    So weird.
    I know it's a simple checking or unchecking of some setting. But I know I didn't change anything and I have been unable to find any menu (or any reference in any HELP pages) to fix this.
    sad
    But thanks for the suggestion!!
    MM

    1. ezhang profile imageSTAFF
      ezhangposted 7 years agoin reply to this

      Hey Mighty Mom,

      You can try rebekahELLE's trick, which involves checking your own hubtivity:
      http://hubpages.com/profile/Mighty+Mom/hubtivity

      On that page, you should be able to see an entry that says something like "Quillographer has left you fanmail which is unapproved"

      There should be a hyperlink somewhere that will take you directly to the fanmail, where you can choose to approve (or deny) it.

      There's an issue where our system isn't sorting the fan mails correctly right now, which is why you don't see unapproved ones at the top of your Fan Mail page (which means, the unapproved fan mails are actually somewhere in your list, but you may need to scroll every single page to find the unapproved ones...). We're working on fixing this, but in the meantime, feel free to use the trick outlined above.

      Hope this helps!

      1. profile image0
        kimberlyslyricsposted 7 years agoin reply to this

        I am doing that but now I get a message that I do not exist

        This is a shame.

        1. ezhang profile imageSTAFF
          ezhangposted 7 years agoin reply to this

          I took a look at the hubtivity, and it seems that you were able to approve 2 of the fan mail from the past 3 days (that I could see).

          Did this error message show up every time you tried to approve a fan mail, because it appears that you were able to at least approve a few.

      2. Mighty Mom profile image82
        Mighty Momposted 7 years agoin reply to this

        Hello ezhang,
        Thanks for the interim fix. Yes, that works.
        I see that there are not too many fan mails sitting unapproved, but I have now approved them.
        I will do it through Hubtivity for now, until you get it corrected.
        But this will work for now.
        Thank you!!!
        MM

  7. RedElf profile image90
    RedElfposted 7 years ago

    I have been having the same problem - thanks for asking the question, MM, and thanks, ezhang, for the work-around.

  8. TamCor profile image79
    TamCorposted 7 years ago

    Is there ANY chance of getting the old Hubtivity back?  I used to be able to access it through the HubPages thingie above, but now all I get is the feed, which I really don't like... sad

    Sorry MM--I don't mean to change the subject--but I posted something about this last night, and didn't get any replies... smile

    1. Mighty Mom profile image82
      Mighty Momposted 7 years agoin reply to this

      Thanks for suggesting that, TamCor! I agree with you. I hope we get a response on that....
      Thanks, MM

  9. ezhang profile imageSTAFF
    ezhangposted 7 years ago

    The fan mail issue should be fixed now. When you go to your fan mail (http://hubpages.com/my/activity/fanmail) you should now see the new fan mail at the beginning of the list again.

    TamCor, we currently don't have any plans to support the Hubtivity on the homepage again, but you can always access your hubtivity by going to your profile via the my profile link on the top of the page, and then clicking See more of <user>'s Hubtivity to view your own hubtivity.

  10. Mighty Mom profile image82
    Mighty Momposted 7 years ago

    Gosh darnit! I was so excited to think this was all behind me.
    Alas, it is still the same problem.
    Different follower now coming up in #1 position, but nonetheless a long-standing follower, not the most recent....
    Is it just me (not that I am accusing HP of singling me out for persecution smile)????? Thanks, MM

    1. ezhang profile imageSTAFF
      ezhangposted 7 years agoin reply to this

      Unapproved fan mail that you've received will be shown at the top now (yay!).

      Fan mail which are already approved are currently still in random order... I'll see if we can get that fixed as well.

      1. Mighty Mom profile image82
        Mighty Momposted 7 years agoin reply to this

        Ok,thanks. Don't have any unapproved fan mail today to test it out smile.
        Yes, it would be very helpful to see most recent additions to followers right up front, rather than having them randomly interspersed with other followers.
        Hope that's not difficult to do... Thanks!
        MM

        1. ezhang profile imageSTAFF
          ezhangposted 7 years agoin reply to this

          Check your fan mail page again, it should work now smile

          1. Mighty Mom profile image82
            Mighty Momposted 7 years agoin reply to this

            Yippee skippy! It's all fixed!!!
            THANK YOU, THANK YOU, THANK YOU!!!

            1. ezhang profile imageSTAFF
              ezhangposted 7 years agoin reply to this

              Thank you for your patience

              1. Peggy W profile image96
                Peggy Wposted 7 years agoin reply to this

                And thanks for your work in remedying this!  smile

 
working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)