Unable to 'save' edits lately

1. 91

   Denise Handlonposted 13 years ago

   I'm not sure who to address this with, or how to fix this problem: I am experiencing an inability to 'save' the edits I've made to some of my hubs.  It hasn't happened 100% of the time, but 99% is pretty frustrating.
   
   It happens when I try to 'save' a change from a broken link or to 'save' the changed area of a previously published hub that I have edited.  What happens is that as I hit the 'save' box the page jumps away from me...continuously.
   
   I finally just leave the page as it is, which does not solve the problem.  Anyone ?   Please help...Thanks.

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   1. 75

      jdavis88posted 13 years agoin reply to this

      I am having the same issue while trying to begin a new hub.  I have not been able to edit the first text capsule because everytime I click "save" the capsule moves to the right.  To leave the capsule I have to place the cursor at the far right of the discard button so I can double click.  If the save button were wider I could possibly do the same...

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2. 61

   Jason Menayanposted 13 years ago

   jimmythejock also reported this this weekend.
   
   Could you please share which browser, platform, and browser version you are using?

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   1. 84

      SimeyCposted 13 years agoin reply to this

      I am getting this problem at work with IE7, Windows Vista. We do not have Firefox at work so this is a major problem! The 'save' button does not seem to work on any module - it essentially moves the 'box' to the right - I am able to 'discard' changes - although I have to click to the 'right' of this button - it's as if the focus of the buttons has shifted.....
      
      ...please try and fix ASAP!! I'm trying to edit my next entry into the new competition!!!!

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      1. 84

         SimeyCposted 13 years agoin reply to this

         BUMP Any update on this - I want to be able to make a contest entry today!
         
         Thanks

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3. 91

   Denise Handlonposted 13 years ago

   Jason, forgive my ignorance...what is 'browser' and platform, LOL.  Thanks.

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   1. 84

      ezhangposted 13 years agoin reply to this

      Hi Denise,
      
      Browser refers to the internet browser you are using, ie, Internet Explorer, Firefox, or Chrome.
      
      The version is the version number of that browser, ie Internet Explorer 7, Firefox 5.0.
      
      Platform is the operation system (Windows XP, Windows Vista, OSX 10.5, etc)

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      1. 81

         Danette Wattposted 13 years agoin reply to this

         I have a pretty good idea what she's using because we talk often (she's my sister).
         
         Denise is probably using IE, probably NOT v. 7 and she is using Windows (but probably not Vista).  I know those aren't definitive but hope that helps a bit.

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4. 59

   paradigmsearchposted 13 years ago

   9 out of 10 times these kind of problems are invariably solved by switching to Firefox.

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   1. 81

      Danette Wattposted 13 years agoin reply to this

      yes, Firefox is much better than IE - and Macs rule! LOL

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      1. 86

         rebekahELLEposted 13 years agoin reply to this

         FF and Macs make a great combo. Everything is instant.

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5. 84

   SimeyCposted 13 years ago

   Is there at least a workaround? Can you turn on the old editor?

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6. 61

   Jason Menayanposted 13 years ago

   Sorry for the late reply, SimeyC.
   
   The only workaround is to try another browser. I would be sure to try Firefox, since no one is experiencing a problem with it.

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   1. 84

      SimeyCposted 13 years agoin reply to this

      Thanks Jason - sadly our work has a policy that we can only use the browser that they approve - so that's my editing during lunchtime out of the window LOL I'll just have to do the research and save in Word until I get home!!!

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      1. 61

         Jason Menayanposted 13 years agoin reply to this

         Sorry about that, Simon! I hope engineering can fix the problem soon, since it's inconveniencing a few Hubbers.

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