Unable To Create A Recipe Hub

1. 82

   Hyphenbirdposted 12 years ago

   After adding tags, I went to the next screen (learn more-Cancel Continue) and received a message. It said "Something went wrong. Please try again. And when you get a chance, you may want to report this issue in the HubPages forums".
   Is this a known problem? I have not used the Recipe capsule before today. I am using Firefox which is my usual browser and have never had problems on HubPages with Firefox before.

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2. 95

   leahleflerposted 12 years ago

   I've been getting the same error message, hyphenbird. If I simply try again, I can create the hub. I always get the error message first, though - I use Chrome and have the same issue. If you click "create hub" after the error message pops up,  it will work the second time around. There's definitely a little glitch with the recipe hubs at the moment.

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3. 82

   Hyphenbirdposted 12 years ago

   Thanks leahlefler. I will try that. This must be fixed before the contest!

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4. 95

   leahleflerposted 12 years ago

   I'm not working on another recipe hub at the moment. If it happens when I make my next one, I'll take a screenshot and post it here. I hope it's just a temporary glitch!

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5. 65

   CookingAnnieposted 12 years ago

   I've been having the same problem. I've tried redoing it, clearing my cache, and different browsers. Still the same problem. Any suggestions?

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6. 95

   leahleflerposted 12 years ago

   CookingAnnie,
   
   When the "problem screen" pops up, simply click "OK" and then immediately hit "create hub." That has been working for me. If you start from the beginning again, you'll see the same error message - I think there has been some tweaking of the recipe format lately, since the background has changed recently (no more cooking implements in the gray shaded area). It's probably a temporary glitch. I may go and pretend to create a hub to get a screenshot of the problem.

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7. 95

   leahleflerposted 12 years ago

   Here is a screenshot of the error message.
   

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8. 95

   leahleflerposted 12 years ago

   Annie and Hyphenbird, here is what I've been doing to circumvent the problem. Simply hit "OK" on the error warning message, then immediately click "continue." It's been working for me.
   
   

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9. 60

   Jason Menayanposted 12 years ago

   Thank you, all, for reporting this problem. I've asked engineering to take a look.

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10. 82

    Hyphenbirdposted 12 years ago

    Thanks leahlefler. Alas, it didn't work for me. But Jason the Super Hero is on it. Thanks Jason.

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    1. 95

       leahleflerposted 12 years agoin reply to this

       Bummer - for some reason I managed to get two hubs to work this way earlier. Super Jason to the rescue!

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11. 60

    Jason Menayanposted 12 years ago

    You're making me blush! (The engineers are the real superheroes here, trust me!)

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    1. 95

       leahleflerposted 12 years agoin reply to this

       Well, then - three cheers for the engineers!
       
       
       

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12. 82

    Hyphenbirdposted 12 years ago

    I was able to create the Hub this morning. The glitch is fixed! Thank you Jason and the Argonauts-er-engineers.

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13. 65

    CookingAnnieposted 12 years ago

    Okay, here it is going on 3 days and I have only been able to successfully post 1 recipe. I keep getting the irritating error message telling me "something's wrong". I have tried all of the neat little tricks everyone has suggested (by the way, thank you, everyone)including a few of my own.
    
    Please, someone fix this. I do not want have to go through a regular article setup in order to post if I can avoid it.

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