I'm not receiving messages through my hubpages Pfofile Page

1. 72

   William F. Torpeyposted 16 years ago

   I'm at sixes and sevens once again. Two friends from widely different areas have told me that they sent me messages through my Profile Page where it says "Contact William F. Torpey."  However, I have not received them. In fact I have never received a message through hubpages, so now I'm wondering if I missed other messages. Can anyone help me out on this?

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2. 90

   Patty Inglish, MSposted 16 years ago

   I don't know why this is happening, William. I mayself am getting emails ok, but also spam emails through my profile - buy this, sign up for that please...lol

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3. 72

   William F. Torpeyposted 16 years ago

   Thanks, Patty. At least I don't have the spam to put up with. I guess every cloud really does have a silver lining. Nevertheless, I hope someone can solve the puzzle. I'm not getting my Yahoo emails from hubpages either, so I may have to use gmail. But I've had Yahoo for a long time without problems, and I'm a little reluctant to get into something new.

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4. 69

   Bonnie Ramseyposted 16 years ago

   William,
   
   I was having this problem getting the newsletter through Yahoo. I switched to my Gmail and everything pops right through. It isn't just with HP. Yahoo is having some major delivery issues lately. I stopped using it for any business at all and use my Gmail and have had no problems at all. Try that and see if it helps.
   
   Bonnie

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5. 72

   William F. Torpeyposted 16 years ago

   Thanks, Bonnie. I guess I'll have to do that. When I sign up with gmail,  do I just send hubpages an email to tell them of my new email address?

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6. 69

   Bonnie Ramseyposted 16 years ago

   Once you have created your Gmail account, just go to your profile and edit your email through there. It will automatically be changed through HP.
   
   Bonnie

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7. 72

   William F. Torpeyposted 16 years ago

   Many thanks, Bonnie.

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8. 72

   William F. Torpeyposted 16 years ago

   Three cheers! I just signed up with gmail and I've already received an email notifiying me that Jormins has created a new hub. Thank you Bonnie, Patty and Hubpages.

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9. 69

   Bonnie Ramseyposted 16 years ago

   That's great William! I have always loved my Yahoo mail but lately it has serious issues LOL. Most everything I need to get right away now goes through Gmail. Glad you are on the right track now!
   
   Bonnie

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10. 72

    William F. Torpeyposted 16 years ago

    Uh, Oh. I'm getting my email notifications of new hubs on gmail, but I'm still not getting anything from the "Contact William F. Torpey" on my Profile Page. My daughter in Maine sent me a message last night but I received nothing (and I had already changed my HubPages email address to gmail.) Two other people sent me messages through my Profile earlier.   Woe is me!  Is there a solution to this puzzle?

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11. 69

    Bonnie Ramseyposted 16 years ago

    William, it sounds like a link problem since all other notifications are getting through. You may need to email HP and have them to check it out for ya! Good luck! Hope you get it fixed!
    
    Bonnie

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12. 72

    William F. Torpeyposted 16 years ago

    Thanks, again, Bonnie. I really appreciate your help.
    
    I'll email HubPages and cross my fingers.

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13. 60

    flread45posted 16 years ago

    William;
    Go to your profile page and it will have three catagories for messages.
    You will have to activate the ones you want,such as e-mail or messages.

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14. 72

    William F. Torpeyposted 16 years ago

    Thanks, flread45. The only three categories I see are these:
    
      Allow HubPages to contact you?
    Allow other users to contact you?
    Receive email from your favorite authors?
    
    I have had these three options checked off all along.
    
    This seems to mean that only 1) Hubpages 2) users 3) authors ... can contact me though my Profile Page. In other words, my personal friends or people who find my hubs on Google or elsewhere are not able to contact me through HubPages unless they sign in to become hubbers. Could that be possible? I sometimes see comments on hubs from people who do not appear to be members of HubPages ... so that would indicate people are able comment even though they are not members of HubPages.

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15. 72

    William F. Torpeyposted 16 years ago

    I just received an email from HubPages asking me to verify my new email address. It seems I should have received this email earlier, but it must have been one of those emails I never got. I'm hoping that this will resolve my problem with the "contact" feature on my Profile Page. I appreciate all the help I've received here.

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16. 69

    Bonnie Ramseyposted 16 years ago

    I hope this solves your problem, William. Keep us posted!
    
    Bonnie

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