Not getting any email messages, not any, from HP

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  1. Sally's Trove profile image78
    Sally's Troveposted 15 years ago

    I have enabled all HP options for receiving email.  I am getting no email messages except the weekly HP email sent by HP.  My email server is comcast.  Any suggestions or thoughts?

  2. Marisa Wright profile image88
    Marisa Wrightposted 15 years ago

    Have you checked your spam folder?

  3. profile image0
    TiffanyDowposted 15 years ago

    I finally switched my email to my gmail account and NOW everything's getting through. Didn't get but one or two sparse emails when it was an aol account.
    tiff wink

  4. Sally's Trove profile image78
    Sally's Troveposted 15 years ago

    Thanks Marisa and Tiffany for your suggestions.

    I have all spam filtering options disabled.  I just changed my email address (still on Comcast, however), and tested it.  It's working fine.  However, a test email I sent from here via the Contact option on my Profile page is lost in the ozone. It did not land on the Comcast server and consequently did not arrive in my Outlook Inbox.

    Am I to understand that the only email connection supported by HP is gmail?

    1. Whitney05 profile image84
      Whitney05posted 15 years agoin reply to this

      No. You can still get emails with Yahoo and other providers, but for whatever reason gmail seems to work better for people. I use Yahoo, and have finally started getting notices again. I have a gmail accout, but I don't think I'm going to swith HP to my gmail account.

      Make sure that you have checked in your profile to allow emails and whatever else. I assume that you have, but you never know. I had one of the boxes unchecked without knowing it, one time.

      1. Sally's Trove profile image78
        Sally's Troveposted 15 years agoin reply to this

        Yes, I had a box unchecked as well, a while ago.  But not this time.  Thanks for sharing your experience, Whitney.  It's nice to have company, only I wish it were over something nicer than this issue!

        1. Dorsi profile image90
          Dorsiposted 15 years agoin reply to this

          I have 3 accounts- one with MSN, one with Yahoo and one with GMail- So far I like the gmail account best because it's very intuitive. That's the one I use for my writing pursuits, and getting mail from HubPages. I Haven't had a stitch of a problem with gmail. So far I really like it far better than the others I've had for years..

  5. Bonnie Ramsey profile image68
    Bonnie Ramseyposted 15 years ago

    I had all my boxes checked, too but Yahoo has had some serious issues lately. Not just with HP mail but all deliveries. I had to stop using it for anything that I need to know comes through right away. One of the notification emails I receive from another site was 3 weeks late LOL. Don't know what's up with Yahoo but I know that I can't wait 3 weeks on emails I need today! Guess it's just a Yahoo thing LOL.


  6. trish1048 profile image68
    trish1048posted 15 years ago

    Hi everyone,

    In a conversation I was having with my friend, she told me she wasn't getting mail from HP, and then a light went on, and I said 'you know what? neither am I lately'.  I don't even know how long it's been that I've not gotten any.  I have AOL,,,,so I'm guessing it's an HP issue.


  7. LisaG profile image61
    LisaGposted 15 years ago

    I noticed the same thing also.  I use Yahoo.  Now that I know it's not just me, I think I will switch to Gmail as some of you suggested.

  8. Stacie Naczelnik profile image71
    Stacie Naczelnikposted 15 years ago

    I never have problems receiving HP mail.  I use gmail.

  9. Sally's Trove profile image78
    Sally's Troveposted 15 years ago

    I'm back to my earlier question:  Am I to understand that the only email connection supported by HP is gmail?

    If that's the case, then shouldn't HP communicate that the only way to receive email via HP is through gmail?

    HP Gods (and Goddesses), where are you on this?

    1. Stacie Naczelnik profile image71
      Stacie Naczelnikposted 15 years agoin reply to this

      Goodness no.  It isn't about HP supporting emails.  It is about the various email programs themselves that aren't providing the service you are expecting.  Gmail just happens to be one that works, and the one that keeps being mentioned.  Places like Yahoo and Hotmail have problems with lots of email, not just HP.

  10. Misha profile image63
    Mishaposted 15 years ago

    I have Yahoo since the beginning of times and never had a problem. I use paid account though...

  11. Marisa Wright profile image88
    Marisa Wrightposted 15 years ago

    I use Yahoo and am not aware of any problems - then again, maybe there are and I just don't know it!

    I notice a big difference between Hotmail, which my husband uses, and Yahoo, which I use.  He has lots more trouble with spam, not receiving emails etc.  I'm pretty happy with Yahoo overall.

  12. Stacie Naczelnik profile image71
    Stacie Naczelnikposted 15 years ago

    Marisa, it's funny because I see differences in my accounts.  Hotmail is definitely the one with the most problems, but my gmail account is the best with the least problems.  Yahoo is about between the two.

  13. Peter M. Lopez profile image71
    Peter M. Lopezposted 15 years ago

    Gmail rocks.  It is the best email service I have ever used.  I would recommend it to anyone.

  14. Sally's Trove profile image78
    Sally's Troveposted 15 years ago

    It is evident from the comments here that there's an issue with sending and receiving email through HubPages, unless the email goes through gmail or a paid yahoo account. 

    Other large sites have addressed similar email issues (eBay for example), so that there is no email problem for any user across the spectrum of email applications and servers.

    By the way, I pay plenty for my account.   smile

  15. Bonnie Ramsey profile image68
    Bonnie Ramseyposted 15 years ago

    Sally, it's not just HP that I had a problem with as far as email delivery. It has been with yahoo itself as many of my accounts sent mail to my yahoo and I wasn't getting it. I had to change any of my emails that I wanted to assure delivery to my gmail account. I even had problems getting emails from individuals through yahoo until several days and even a few weeks later. I don't have any problems with gmail so I choose to use it instead. Yahoo is just having some major issues and have for several months that I am aware of.


  16. Sally's Trove profile image78
    Sally's Troveposted 15 years ago

    I really don't want to beat a dead horse, but I feel I have to say this again:  The problem is not with Comcast (my email provider), because every message I send or receive through Comcast is accounted for, including any that travel through other member-intensive sites such as eBay, except for email sent or received through HubPages.

    It's nice that gmail rates highly in this thread, but switching to gmail is not the answer.  The answer lies in how HubPages is interfacing with email providers. 

    Bonnie, this is not the same situation as yours where you were not getting email through yahoo from some of your accounts.  Yahoo probably has issues.  However, I always did and do now get email through Comcast from everyone except HubPages.

    That poor horse is beyond dead now, and I think it needs to be buried.


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