Where is the email reset option now?

1. 83

   Faith Reaperposted 8 years ago

   Where is the email reset option now?
   
   I need to reset my email, and I can't seem to locate it now.  I believe it used to be under my profile and there was a place to click email and retype it in to reset it.  I do not see it now.  Has it been moved?  Thank you for answering.

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2. 60

   Wissam Qawasmehposted 8 years ago

   
   
   It's easy
   1. go to "My account"
   2. click on "profile" tap
   3. click on "account sitting" tap
   then change it

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   1. 83

      Faith Reaperposted 8 years agoin reply to this

      Thank you, Wissam.  I've done it before when I wasn't receiving e-mail when someone commented on my hubs, but I just couldn't find it as before.

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      Wissam Qawasmehposted 8 years agoin reply to this

      it's ok
      good luck

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   3. 83

      Faith Reaperposted 8 years agoin reply to this

      Thank you so much for the help.  I hope I start getting notifications when someone comments on my hub, although I know I can check under my account.

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3. 84

   Au faitposted 8 years ago

   Go to your profile page.  In the right hand column upper half of the page under 'my content,' 'my activity,' 'followers,' following,' etc., click on 'Fan Mail.'  When the fan mail page opens you should see at the top of the fan mail page right upper side, in blue letters, "send Faith Reaper an email."
   
   Also, at the top of your profile page you can click on account settings.  Just below 'Email Address' near the top of the page, you will see these selections:
   
   Allow HubPages to contact you?
        Keep me up to date with HubPages news
   Allow others to contact you?
   
   If you do not check the box "Allow others to contact you," no fellow hubbers, and no readers will be able to email you. The "Send Faith Reaper an email" on your fan mail page will disappear.
   
   I don't know what you mean be resetting your email.  Hope this info helps.

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   1. 83

      Faith Reaperposted 8 years agoin reply to this

      Hi Au fait, yes, I see the email for others to contact me under Fan Mail.  I thought I went under that and I have 'Always' checked for each box, but I don't see where I can retype my email as I've done before when this happens.  Thank you

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   2. 84

      Au faitposted 8 years agoin reply to this

      You can retype your email in the box just above those 3 boxes that need to be checked.  It says email address above them.

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   3. 83

      Faith Reaperposted 8 years agoin reply to this

      Yes, I found it this time!  I've done it in the past, but I just did not see the box to retype it.  I retyped it and hopefully that will help ...I appreciate you!

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   4. 84

      Au faitposted 8 years agoin reply to this

      Just glad I could help.

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   5. 83

      Faith Reaperposted 8 years agoin reply to this

      Yes, very helpful and hope I start receiving notifications ... I checked my spam and they are not going there like sometimes they do.

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   6. 84

      Au faitposted 8 years agoin reply to this

      That box is where you type the email address that you want HP to use when contacting you for any reason.  I hardly get any notices anymore either.  Lots of things don't seem to work like they should sometimes.

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   7. 83

      Faith Reaperposted 8 years agoin reply to this

      Oh, really? I do get notices when other hubbers I follow publish (hopefully!), but just not when someone comments on a hub of mine. Some others say they don't get notifications sometimes too ...

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   8. 84

      Au faitposted 8 years agoin reply to this

      Sometimes comments I receive go into Spam.  Sometimes when I approve a comment or share a hub it doesn't go into the feed.  I don't get many notices about new hubs by people I'm following.  These things don't happen all the time, just sporadically.

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   9. 83

      Faith Reaperposted 8 years agoin reply to this

      Yes, sporadically. I'm wondering now if it has anything to do with me upgrading to Windows 10? I noticed too that I can hear the videos on hubs but not view them with Internet Explorer. May be a whole other issue?

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   10. 84

       Au faitposted 8 years agoin reply to this

       I would say it probably is an issue of compatibility with your new browser.

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   11. 83

       Faith Reaperposted 8 years agoin reply to this

       Thank you, Au fait, I have been wondering and that is the only thing that has changed since this has been happening. Guess I'll use another browser.

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4. 86

   bravewarriorposted 8 years ago

   I'm glad you've gotten help with your question, Faith. I just have a comment to make about all the changes HP is implementing that are leading to questions and forum topics.
   
   In the workforce when the company is contemplating procedure changes, the employees are usually made aware and often participate via feedback and suggestions.
   
   It's the opposite here at HP. We're blindsided with changes that come at us like rapid fire. It would be nice to be made aware of what is going on behind the back door. At the very least, send us updates in the weekly newsletter - not the blog (not everyone follows the blog or gets notified of new posts).
   
   If HP is a 'family' of writers, why are we constantly kept in the dark?

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   1. 83

      Faith Reaperposted 8 years agoin reply to this

      I agree 100%, Sha ...and do hope HP is mindful to consider inquiring of its writers before changes are implemented. Yes, I don't follow the blog or even know where to go to follow it. Who knows, we may have valuable input to better the site!

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