Where's the earnings message gone on the dashboard

1. 71

   makingamarkposted 8 years ago

   I'm used to clicking on the hubs page on my dashboard and being able to see an earnings message for the total earned to date this month up top.
   
   Apart from anything else it's a quick way of being able to tell whether the dashboard has updated
   
   However the earnings message has disappeared! What's happened to it?
   
   Please can we have it back.

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   1. 79

      Marina Lazarevicposted 8 years agoin reply to this

      It's gone from the My Account > Hubs > Statistics page. The new quality alerts created the potential for an excessively high number of notices to appear on that page. We removed the earnings notice as it is not Hub (or Hub Stats) related. The earnings notice will always be just a tab away in My Account > Earnings > Settings: https://hubpages.com/my/earnings/affiliate/

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      1. 93

         Phyllis Doyleposted 8 years agoin reply to this

         Since not everyone reads every post in every forum, is it possible that a notice can be emailed out about changes such as this, or at least put in the newsletter?  Just implementing a change without telling us causes wasted time on forum threads and duplicate threads.
         
         Edit:  I knew about the Earnings tab, just relied on the account page $ for quick reference.

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         1. 79

            Marina Lazarevicposted 8 years agoin reply to this

            Since the information that was removed is accessible from two additional places in My Account, this didn't meet the bar for an announcement. As I mentioned in this post, it's no faster to get to My Account > Hubs > Settings than it is to get to My Account > Earnings > Earnings Reports, unless of course you have the former bookmarked in your browser.
            
            I do believe it'll be mentioned in this week's newsletter, though!

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            1. 71

               makingamarkposted 8 years agoin reply to this

               Except we used to have a nice big figure for this month on (one click) "My Account"
               
               and a very much smaller figure (get my glasses out) on (one click) "My earnings"
               
               I can adapt to the change - it's just a pity I now have click two different pages to get the info I want.

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               1. 81

                  Mark Ewbieposted 8 years agoin reply to this

                  Some sort of magnifying glass may be useful.  You could keep it in your top pocket.

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                  1. 71

                     makingamarkposted 8 years agoin reply to this

                     It's HUGE and in a pot to the left of my iMac

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                     1. 81

                        Mark Ewbieposted 8 years agoin reply to this

                        +1 for the comeback
                        
                        -1 for having a Mac.  Seriously with Windows 11 Microsoft will finally get one that works.  Maybe.

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                        1. 71

                           makingamarkposted 8 years agoin reply to this

                           +1 to Squidoo for buying me my iMac
                           
                           (PS I've nothing against Windows or Microsoft - I just wanted a computer that didn't fail after a year and/or blow up. There is no way I would ever go back to PC after having had an iMac. I asked blog followers before I got one and the reason I did is because everybody I asked who had an Apple product talked about how many they still had that worked. They had upgraded rather than replaced - and that's a concept I like)

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                           1. 81

                              Mark Ewbieposted 8 years agoin reply to this

                              Yep - no one ever goes back to MS.

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                              1. 71

                                 makingamarkposted 8 years agoin reply to this

                                 Nope - that's not what I said.
                                 
                                 I ditched PCs because of the build quality of personal computers - there's only so many bits burning out and computers 'blowing up' one person can take.  When you learn reputable manufacturers are lending their names to complete *@%&! is when you start to pay attention to build quality.
                                 
                                 I've run silent non-heat generating 27" iMacs since March 2010 and am a very happy person as a result.
                                 
                                 I still use MS - in MS Office form. I've 'power used' Word, Excel and Powerpoint for the last 25 years and am not about to abandon them now!  Office works absolutely fine on Apple products.
                                 
                                 Windows operating system on the other hand got too geeky for its own good and was not impressing and I wasn't sorry to leave that behind.

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            2. 78

               CatherineGiordanoposted 8 years agoin reply to this

               I noticed it was gone and thought it was a temporary glitch. I went to the Earnings tab.  I finally came to the forum to find out why it is missing since it was beginning to look permanent.  HP might have put up a notice on the stat page for a week or so explaining where to go. it is less convenient to have to open the earnings tab, but that's life on HP.

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2. 90

   VerityPriceposted 8 years ago

   I noticed this too, I thought it might just be me at first. I think it might be part of the new updates that they put/are putting in place. But yes I agree with you, it was nice to have it there on your dash as a little way of checking at a glance.

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3. 71

   makingamarkposted 8 years ago

   If it doesn't reappear I'll certainly be looking at my dashboard a lot less.  One quick hit means you look. When you have to do several clicks to get the same info there's a disincentive to bother.

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4. 96

   DrMark1961posted 8 years ago

   Do you think HP staff got tired of seeing all of those forum threads about "My earnings have not been updated for 48 hours"?

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   1. 71

      makingamarkposted 8 years agoin reply to this

      Spot on!

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5. 79

   Jasmeetkposted 8 years ago

   I am also facing he same issue...

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6. 81

   Mark Ewbieposted 8 years ago

   Maybe it is a browser problem.
   
   Have you tried using Chrome?

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   1. 87

      Marisa Wrightposted 8 years agoin reply to this

      I'm using Chrome, I can't see it either.

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      1. 81

         Mark Ewbieposted 8 years agoin reply to this

         Might be worth giving Firefox a go.  That is quite highly rated.

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         1. 87

            Marisa Wrightposted 8 years agoin reply to this

            Yes, Firefox is good.  The absence of the earnings bar doesn't actually bother me though.

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7. 72

   relacheposted 8 years ago

   Obviously, money was why most humans used to check in on their dashboards at all, and clearly that is not a good motivator right now.
   
   It's clear that every change made to the dashboard in the last several years has been a negative action indicator, which is another way of saying admin seems to be getting advice that the best way to get users re-engaged with the site is to continually stream little data indicators to us about what we are doing wrong.
   
   This is just the latest update so we can be informed very precisely as to how we are not doing exactly what admin wants.  They aren't getting through the mass of outdated content using editors as quickly as needed, and it's also cheaper if you can induce the users to fix stuff themselves.

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8. 90

   Will Apseposted 8 years ago

   The quality alerts are located where the earnings once were.
   
   I suppose it is partly a question of how many items you can shoehorn into the main page.
   
   They might be hiding the awful truth that you only a made a dollar yesterday, lol.

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   1. 81

      Mark Ewbieposted 8 years agoin reply to this

      Maybe it works if you use Internet Explorer.

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      1. 90

         Will Apseposted 8 years agoin reply to this

         lol. I am heading to the museum right now to try it.

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   2. 79

      Marina Lazarevicposted 8 years agoin reply to this

      I suppose it is partly a question of how many items you can shoehorn into the main page.
      
      This. It was not part of a secret agenda to hide earnings information. It was purely a question of space.

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      1. 95

         sallybeaposted 8 years agoin reply to this

         That is a shame, I liked it where it was.

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         1. 91

            Thelma Albertsposted 8 years agoin reply to this

            Me, too.

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      2. 71

         makingamarkposted 8 years agoin reply to this

         So why not make the filter a drop down option? That's something people only use periodically but it takes up a huge amount of space.
         
         Or make the "My Earnings" tab on the dropdown menu at the top have the earnings info.
         
         That way I just need to hit "My Earnings" rather than "My Account" to get the info that was available.
         
         I've stopped checking "My Account" since the earnings disappeared and I don't suppose I'll be the only one - which means clicks recorded on the site will go down.  I checked it when it was easy peasy - and I won't once you put it behind more than one click. I know that's silly - but it's also typical online behaviour.
         
         I'd just like to have a one click solution from the main dropdown menu.

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         1. 79

            Marina Lazarevicposted 8 years agoin reply to this

            Or make the "My Earnings" tab on the dropdown menu at the top have the earnings info.
            
            This is already the case, assuming we are talking about the same thing. If you go to [username] ---> My Earnings from the header navigation bar, you are taken to the Earnings Reports page.  In the All Programs Summary section at the top, there are four data points:
            - Yesterday
            - Last 7 days
            - This month (Dec)
            - Last month (Nov)
            
            The This Month (Dec) amount is the same info that is in the "HubPages Earnings Program: $7B so far this month" section that got removed from the main page. It is still only 1 click away, but the information is a little less prominent because it is not in its own section.

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            1. 71

               makingamarkposted 8 years agoin reply to this

               Deleted
               1. 79

                  Marina Lazarevicposted 8 years agoin reply to this

                  It is one click though. I'm sure we are misunderstanding each other somehow.

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                  1. 95

                     sallybeaposted 8 years agoin reply to this

                     It is one click, but it is not a drop down menu, seems to me that a drop down menu would still have to take you to another page.as does the current method.  I don't think anyone really wants to have to do that one click:)

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            2. 93

               Phyllis Doyleposted 8 years agoin reply to this

               This is where I always go to check my earnings for a certain period, or check my balance. I have no problem using this feature. It is just that suddenly the earnings line on the account page was gone and that was a concern. I am okay with the change now that I understand it.

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   3. 0

      Snakesmumposted 8 years agoin reply to this

      If only, Will, if only......   :-(

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9. 81

   Mark Ewbieposted 8 years ago

   If I install Windows 10 and try using Safari it might come back.

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   1. 88

      NateB11posted 8 years agoin reply to this

      Lol

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10. 91

    Sherry Hewinsposted 8 years ago

    I didn't even notice the change until I saw this forum post. I will still visit the My Account page every day. The main reason I go there is to check how my traffic is doing. The earnings are secondary.

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11. 90

    Will Apseposted 8 years ago

    There was once a thread entitled 'First World Problems'.
    
    I think this stuff would qualify, lol.

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    1. 88

       NateB11posted 8 years agoin reply to this

       lol

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12. 58

    C.V.Rajanposted 8 years ago

    If bad signals come first, bad news will follow!

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