New Glitch: Under Photo Capsule

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  1. Ashish Dadgaa profile image19
    Ashish Dadgaaposted 18 months ago

    https://usercontent2.hubstatic.com/13507619_f520.jpg
    New Glitch: Under Photo Capsule, can't add name of source, source URL and Caption.
    Anyone facing same problem?

    1. Matt Wells profile imageSTAFF
      Matt Wellsposted 18 months agoin reply to this

      Hello Ashish Dadgaa, Thanks for bringing this to our attention. This bug has been reported and we are currently working on a resolution.

      1. Ashish Dadgaa profile image19
        Ashish Dadgaaposted 18 months agoin reply to this

        @Matt Wells,

        My pleasure Matt smile

    2. Matt Wells profile imageSTAFF
      Matt Wellsposted 18 months agoin reply to this

      This issue has been resolved. You can now add the name of the source, source URL and a caption in the image capsule.

      1. Ashish Dadgaa profile image19
        Ashish Dadgaaposted 18 months agoin reply to this

        @Matt Wells,

        Yeah, it is working normally now.

        Thank you for quick fix smile

  2. daydreams profile image96
    daydreamsposted 18 months ago

    I have had similar problems before. Try a different browser or refreshing, and it usually works eventually.

    1. Ashish Dadgaa profile image19
      Ashish Dadgaaposted 18 months agoin reply to this

      @Marianne,

      I tried but it's same sad

  3. Butterfly67 profile image95
    Butterfly67posted 18 months ago

    Yes I am having that problem too.

    1. kenneth avery profile image81
      kenneth averyposted 18 months agoin reply to this

      @Butterfly67, YES! Having same trouble--like last night. No amount of refreshing, restarting, etc., would allow me to place photo info in slots.
      So . . .I wrote the various photo credits inside a Text Capsule at the bottom of my hub. No choice.

  4. simplehappylife profile image82
    simplehappylifeposted 18 months ago

    Having the same problem.  I've also noticed that the Quality Assessment Process is taking an exceptionally long time.  I submitted a new article early yesterday afternoon and it is still in the pending process.  It usually only takes thirty minutes to an hour or so.  Traffic updates have been super super slow as well.

    I'm wondering if the issue(s) are all connected.

    1. Ashish Dadgaa profile image19
      Ashish Dadgaaposted 18 months agoin reply to this

      @SA Williams,

      I agree with you.
      However, I am not sure but I guess it might because of summer and HubPages staff on vacation or something.

  5. simplehappylife profile image82
    simplehappylifeposted 18 months ago

    Hmmm....are they on vacation?  Because that would make A LOT of sense. Everything just seems slow and backed-up.

    1. Ashish Dadgaa profile image19
      Ashish Dadgaaposted 18 months agoin reply to this

      @SA Williams,

      It's assumption. we don't have any proof wink :p

  6. simplehappylife profile image82
    simplehappylifeposted 18 months ago

    I've also wondered if it had something to do with them tackling the recent Google updates?  I don't know...I read somewhere that the recent "fred" update has been making up to 3 changes per day in its algorithm

    I don't know...

    1. Ashish Dadgaa profile image19
      Ashish Dadgaaposted 18 months agoin reply to this

      @SA Williams,

      Yeah, that's true. Google update is the reason behind low traffic.
      I hope we recover our traffic soon. Fingers Crossed smile

  7. Terrielynn1 profile image93
    Terrielynn1posted 18 months ago

    I can't save new photos after I add them. It makes an error.

    1. kenneth avery profile image81
      kenneth averyposted 18 months agoin reply to this

      @Terrie,
      Has HubPages not repaired the photo glitch?

  8. Rupert Taylor profile image97
    Rupert Taylorposted 18 months ago

    I've had no problems with inserting image info nor has the approval process taken longer than usual. Perhaps, we Canadians are getting special treatment as compensation for Trump slagging us.

  9. Sonya Summers profile image87
    Sonya Summersposted 18 months ago

    Yes, I had the same problem yesterday but now it's ok.

  10. Glenis Rix profile image99
    Glenis Rixposted 18 months ago

    I had this problem yesterday but it has now been resolved.

  11. kenneth avery profile image81
    kenneth averyposted 18 months ago

    To All of My Sweet Followers and Non-Followers:
    Last night, very late, I published a hub and when I started to download my photos,
    all of the information went off without a hitch!
    Thank God and Thank Everyone at HP for taking time to solve this problem.
    I mean it.
    Kenneth

  12. Terrielynn1 profile image93
    Terrielynn1posted 18 months ago

    Hi Kenneth, I am happy mine are working today too. All my scores have gone up too. There must have been a glitch. Thank you HP FROM me too.

  13. Deepika ojha profile image74
    Deepika ojhaposted 18 months ago

    sometimes just changing the browser from google chrome to mozilla also and open in mozilla also make hp works properly.

    1. kenneth avery profile image81
      kenneth averyposted 18 months agoin reply to this

      @Deepika,
      In some cases, yes, but a month or so ago, I changed to Google Chrome, and everything went haywire--icons changed names; some of HPs notices didn't work, so I went back to the original Google.

 
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