I have tried inserting a map capsule twice into a new article and it simply is not working. I tried it yesterday as well as today.
I just tested it and it works for me with Safari. What browser are you using? Did you try using a different browser? Try also clearing the cache and rebooting your computer.
I have an article open for editing in both Safari on my iPad and Chrome on my Windows laptop. The map capsule is working fine on the iPad, but it isn't working on the laptop.
I am using Firefox. I will try clearing my cache to see if that works or if not I'll try another browser. Thanks!
I cleared my Firefox cache and now the map capsule works. Thanks for your help in diagnosing the problem.
I cannot add any locations to new maps I have inserted into articles. Clearing the cache/rebooting and even using Firefox, Chrome, Safari, and IE all fail.
by Jenna Goodwin 6 days ago
Has anyone else noticed that the map capsule isn't working correctly? It is there and on the correct place when I enter edit mode, but when the article is published it isn't there?The sub heading is still there though, so it makes the article look weird!Is anyone else having this issue or am I...
by Glenn Stok 8 months ago
I see a lot of people are concerned that Amazon capsules are blocked by ad blockers. I don’t notice that. I have tested with the following web browsers where other ads are hidden as expected, but my Amazon capsules display complete with my description text and the 'Buy Now' button.• Safari with...
by Rosheda Stephenson 2 years ago
Posted this already and am yet to get help from HP. I am posting this here again because it is the staff monitored forum. If anyone knows of a quicker way to get help, please let me know. I have an article that is being considered for a niche. The editors asked me to fix the map capsules, however...
by saleheensblog 10 years ago
I am using Firefox. Whenever I go to edit mood it shows some error. I refreshed, restarted plenty of times but no improvement. Suggest please.
by Paul Edmondson 2 years ago
Today we made some changes to the Map Capsule. Google has begun to charge us a significant sum for displaying their maps on articles ($5+ CPM, was once free). The type of dynamic map that we had been using—with panning, zooming, view toggling, and Street View features—has become prohibitively...
by breakfastpop 8 years ago
I have been experiencing problems trying to post comments. When I finish writing the comment it doesn't post and the screen returns to the top of the hub. Anyone in my boat?
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