Video Capsule Not Working

Jump to Last Post 1-5 of 5 discussions (12 posts)
  1. Jan Stepan profile image85
    Jan Stepanposted 10 months ago

    Hey everybody,

    I noticed that the video capsule is not working. Nothing happens when I paste the video's URL in the capsule and click the preview video button. It correctly renders the video key and the correct video type (in my case, YouTube) information, but under is just a white screen.

    When I save the capsule, the pasted URL saves, but the video isn't visible.

    replyreport
    1. paolaenergya profile image92
      paolaenergyaposted 10 months agoin reply to this

      I had the same problem. Try emailing the team and ask to look into this.

      I found that when I edit a hub the video previews are not showing, and neither do they when you go to hubview. However, once you publish the hub you should be able to see the video thumbnails.

      replyreport
    2. Matt Wells profile imageSTAFF
      Matt Wellsposted 10 months agoin reply to this

      We are looking into this and are working on a fix.

      replyreport
      1. Jan Stepan profile image85
        Jan Stepanposted 10 months agoin reply to this

        Thanks, Matt. Nice to hear smile

        replyreport
    3. charlesnuamah profile image85
      charlesnuamahposted 9 months agoin reply to this

      Having the same issue. Looks like the problem still has not been solved.

      replyreport
      1. Matt Wells profile imageSTAFF
        Matt Wellsposted 9 months agoin reply to this

        We are still working on a fix.

        replyreport
        1. charlesnuamah profile image85
          charlesnuamahposted 9 months agoin reply to this

          OK. Thanks for the response.

          replyreport
  2. jauthor profile image74
    jauthorposted 10 months ago

    Same happened to me. The videos did show up when my article got featured, though.

    replyreport
    1. Jan Stepan profile image85
      Jan Stepanposted 9 months agoin reply to this

      Yes, it worked for me as well. smile

      replyreport
  3. Miebakagh57 profile image72
    Miebakagh57posted 10 months ago

    I had a similar experience. But as Matt, above said a 'fix' is in progress. Hope it solves the challenge.

    replyreport
  4. Grifts profile image85
    Griftsposted 9 months ago

    I am trying to embed a short, I am uncertain if this is related to same problem, but if it is something different, it would be really nice to embed shorts.

    thank you

    replyreport
  5. Miebakagh57 profile image72
    Miebakagh57posted 9 months ago

    Problems take time to solve. If a miracle is needed, its out of hubpages sphere.

    replyreport
jump to first post
 
working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

 Necessary
 Features
 Marketing
 Statistics

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://corp.maven.io/privacy-policy

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
ClickscoThis is a data management platform studying reader behavior (Privacy Policy)