Outage

1. STAFF

   pauldeedsposted 8 years ago

   There was a major power outage at our primary data center around noon pacific time today.  It affected the entire facility, not just HubPages.  We are working on getting the site back up and operating normally, but I'd advise against using the hub editor or composing any long comments or forum posts for the next several hours at least.  Thanks for your patience.

   replyreport
   1. 78

      Sally's Troveposted 8 years agoin reply to this

      I figured something big was going on throughout your mid-day. So I did a search on news sites to see if an earthquake hit, which it didn't.
      
      Whatever it is, you will fix it.

      replyreport
      1. 78

         HubChiefposted 8 years agoin reply to this

         Was it a private jet crashing in East Palo Alto.. yesterday whole day p;ower was off there!!

         replyreport
         1. 78

            AEvansposted 8 years agoin reply to this

            That is so sad we had a helicopter that crashed here in Arizona.

            replyreport
            1. 78

               HubChiefposted 8 years agoin reply to this

               that is really sad and I just heard soem guy crashed his private jet in IRS building.

               replyreport
   2. 72

      waynetposted 8 years agoin reply to this

      Oh that's a relief in a way, I thought I was suddenly cut out of the site with a banned ip address or something....lol!
      
      Hope the problem gets ironed out and cheers Paul for letting us know...probably why my bookmark of hubpages wouldn't work!!

      replyreport
      1. 77

         mega1posted 8 years agoin reply to this

         oh, me too!  I mean I was going back through all the stupid things I'd said on the forums in the past few days, wondering if any were stupid enuf to have gotten me banned!    guilt complex.
         
         either that, or I thought it could have been that someone sabotaged the place - some terrorist or something.
         
         guilt and paranoia - the main motivating forces for so many!
         
         Anyway, I was panicky without my HP~!

         replyreport
   3. 0

      pinkyleeposted 8 years agoin reply to this

      thanks for the update

      replyreport
   4. 53

      Stan's Statsposted 8 years agoin reply to this

      cheers Paul

      replyreport
   5. 90

      Jane Greyposted 8 years agoin reply to this

      Thanks for all your work on this! Your techie team at HubPages amazes me.

      replyreport
   6. 89

      Nell Roseposted 8 years agoin reply to this

      Hi, Oh thank goodness for that! my computer has been playing up big time and I thought I had been cut of from everything!! Oh panic, hear my beating breast!!! I was just about to throw my computer out of the window....ha ha

      replyreport
   7. 80

      Bendo13posted 8 years agoin reply to this

      Is it safe to post new hubs yet?

      replyreport
   8. 91

      James A Watkinsposted 8 years agoin reply to this

      Thank you, Paul.  You are a miracle worker.  HubPages is great!

      replyreport
   9. 78

      getitriteposted 8 years agoin reply to this

      
      
      THAT EXPLAINS IT!  I thought my computer was possessed

      replyreport
   10. 56

       harryincposted 8 years agoin reply to this

       WOW! The message read that its a scheduled maintenance

       replyreport
2. 61

   MrSpockposted 8 years ago

   Thanks for the news update.  It's good to get word of things that come up.

   replyreport
3. 78

   Michael Willisposted 8 years ago

   Thanks for the update Paul. Ignore my email. I wasn't online earlier today and when I did try to enter Hubpages I couldn't. I could not even access the site or hubs from  my browser. Now I understand why.

   replyreport
4. 73

   Ohmaposted 8 years ago

   Thanks Paul I liked the message on my account screen advising us of the problem,  that was nice!

   replyreport
   1. 78

      Sally's Troveposted 8 years agoin reply to this

      ditto

      replyreport
   2. 59

      sabrebIadeposted 8 years agoin reply to this

      Yes that was a nice touch.
      Thank you!

      replyreport
      1. 78

         Arren123posted 8 years agoin reply to this

         Yes it is a nice touch, I don't know of any other site that would let you know that something gone wrong, I think Hubpages are brilliant for lettting everyone know what happening

         replyreport
      2. 0

         Ghost32posted 8 years agoin reply to this

         It WAS a nice touch.  With good advice here in the Forums, which I naturally ignored.  Must have been rooting around in the hub editor after the worst of it, though--at least tonight's hub seems to have published okay, as did several not-so-short commets.
         
         Whew! 

         replyreport
5. 95

   Sue Adamsposted 8 years ago

   Well that probably means I better wait till things are fixed before publishing new hubs ready and waiting. I tried a few hours ago and it all went besirk. Now there hangs an unpublished undated hub in my stats which I can't even delete.

   replyreport
6. 77

   fastfretaposted 8 years ago

   I also like that you put the info on our account screen, that kept me from panicking, when I saw no action.  That's neat, please do that again.

   replyreport
7. 78

   Arren123posted 8 years ago

   Thanks for letting everyone know thats happening and indeed what happened, thanks again

   replyreport
8. 88

   LeonJaneposted 8 years ago

   Thanks for the update. I guess it is a timely reminder that I should back up my hubs to my hard drive.

   replyreport
9. 81

   Cygstarzposted 8 years ago

   Thanks for the update.I can't load pictures...so I assume it has something to do with the outage! Will try again later.

   replyreport
10. 61

    I*n*v*i*c*t*u*sposted 8 years ago

    Thanks so much.. hmm. Thought I was cut off too! lol 

    replyreport
    1. 0

       poetlorraineposted 8 years agoin reply to this

       who would dare cut you off.....

       replyreport
       1. 61

          I*n*v*i*c*t*u*sposted 8 years agoin reply to this

          welll,,,,,, let me think... hmmm. LOL

          replyreport
11. 82

    Cagsilposted 8 years ago

    Thank you Pauldeeds. Much appreciated.

    replyreport
12. 70

    mikelongposted 8 years ago

    I had just settled myself in and was about to start writing a new piece when the site went down............glad it's back up..

    replyreport
13. 0

    wordscribe41posted 8 years ago

    Thanks, Paul.  I also liked the stats message I got.  Hope it all gets cleared up quickly, sorry you guys are having to deal with this today. 

    replyreport
14. 90

    earnestshubposted 8 years ago

    Sorry for you guys, I hope it did not create too much chaos!
    Thanks for all the notifications! Appreciated.

    replyreport
15. 63

    yoshi97posted 8 years ago

    The extra notifications are great for controlling panic and staving off paranoia.
    
    I thought you guys had a big earthquake and Hubpages slid into the ocean.

    replyreport
16. 0

    B.C. BOUTIQUEposted 8 years ago

    That you for the update, I was going to do a hub tonight, but I will wait till tomarrow to get working on it, possibly friday now..

    replyreport
17. 85

    KCC Big Countryposted 8 years ago

    Love the comment line on the stats page!  Thanks for the info Paul!

    replyreport
18. 0

    lyricsingrayposted 8 years ago

    keeping this short thanks Paul

    replyreport
19. 72

    Beth100posted 8 years ago

    Thanks Paul and HP staff!  I didn't get a notice on my screen as I could not establish a connection with your server.  Either way, I'm connected and it's good to know what has happened.

    replyreport
20. 90

    RedElfposted 8 years ago

    Thanks for the update, Paul! It's a miracle I was able to complete the HubNuggets hub ! I was already signed in and working, but it did eventually get finished!
    
    

    replyreport
21. 78

    AEvansposted 8 years ago

    I knew something was happening when I could not get into HP for sometime and thank you for the message. I am not worried about stats at all I know it is all under control.

    replyreport
22. 76

    alexandriaruthkposted 8 years ago

    thank you for the information

    replyreport
23. 60

    Sage Williamsposted 8 years ago

    Thanks for always keeping us so informed.  The staff at HP goes above and beyond.  It is greatly appreciated.

    replyreport
24. 96

    Jayne Lancerposted 8 years ago

    Thank you for the information.

    replyreport
25. 0

    WildIrisposted 8 years ago

    Y'all go down ( major power outage) in the East Pali plane crash?

    replyreport
26. 0

    Miranda Kalishposted 8 years ago

    umm in one of my hubs, a section is completely gone. is there any way i can get this back??

    replyreport
27. 82

    Cagsilposted 8 years ago

    I noticed that my statistics page no longer has the statement about the problems.
    
    Has everything been fixed?
    
    Thank you in advance.

    replyreport
28. 61

    pigfishposted 8 years ago

    The topic Home & Family - gardening is not working.  Other topics are working fine.  Of course I notice this because I published a new hub on gardening right before the power outage.  <sigh>

    replyreport
29. STAFF

    pauldeedsposted 8 years ago

    For the most part everything should be back to normal.  If you were in the process of editing something right around when the power was cut, some data from those edits may have been lost. If you notice anything unusual please let us know, so that we can investigate.  There may still be some minor lingering problems related to data inconsistency that could affect individual pages on the site.  Thanks!

    replyreport
    1. 75

       sunforgedposted 8 years agoin reply to this

       a very recently cached hub shows no summary in google it shows something along the lines of "sunforged httptheurl 94 " etc.

       replyreport
    2. 61

       pigfishposted 8 years agoin reply to this

       It's fixed now.  Thanks pauldeeds!

       replyreport
    3. 0

       cosetteposted 8 years agoin reply to this

       you guys are always so communicative with your members. must not have been a very long outage, 'cause i missed it. thanks!
       
       
       ( Oli)

       replyreport
30. 80

    wrenfrost56posted 8 years ago

    Thanks for the info and the quick fix!

    replyreport
31. 71

    thisisoliposted 8 years ago

    Thanks paul, now, spill the beans on how you got a hubscore of 86 with only one Hub? :p

    replyreport
32. 81

    Internetwriter62posted 8 years ago

    Thank you for letting us know. I was trying log in at about that time and I figured you were doing updates. Thanks again I appreciate it.

    replyreport
33. 81

    wyanjenposted 8 years ago

    Every time I see this forum, I think it says
    
    OUTRAGE

    replyreport
    1. 63

       yoshi97posted 8 years agoin reply to this

       I know ... it makes ya just wanna click it again and again to find out what all of the outrage is about.

       replyreport