Outage

1. STAFF

   pauldeedsposted 12 years ago

   There was a major power outage at our primary data center around noon pacific time today.  It affected the entire facility, not just HubPages.  We are working on getting the site back up and operating normally, but I'd advise against using the hub editor or composing any long comments or forum posts for the next several hours at least.  Thanks for your patience.

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      Sally's Troveposted 12 years agoin reply to this

      I figured something big was going on throughout your mid-day. So I did a search on news sites to see if an earthquake hit, which it didn't.
      
      Whatever it is, you will fix it.

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         HubChiefposted 12 years agoin reply to this

         Was it a private jet crashing in East Palo Alto.. yesterday whole day p;ower was off there!!

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            AEvansposted 12 years agoin reply to this

            That is so sad we had a helicopter that crashed here in Arizona.

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               HubChiefposted 12 years agoin reply to this

               that is really sad and I just heard soem guy crashed his private jet in IRS building.

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      waynetposted 12 years agoin reply to this

      Oh that's a relief in a way, I thought I was suddenly cut out of the site with a banned ip address or something....lol!
      
      Hope the problem gets ironed out and cheers Paul for letting us know...probably why my bookmark of hubpages wouldn't work!!

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         mega1posted 12 years agoin reply to this

         oh, me too!  I mean I was going back through all the stupid things I'd said on the forums in the past few days, wondering if any were stupid enuf to have gotten me banned!    guilt complex.
         
         either that, or I thought it could have been that someone sabotaged the place - some terrorist or something.
         
         guilt and paranoia - the main motivating forces for so many!
         
         Anyway, I was panicky without my HP~!

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      pinkyleeposted 12 years agoin reply to this

      thanks for the update

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      Stan's Statsposted 12 years agoin reply to this

      cheers Paul

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      Jane Greyposted 12 years agoin reply to this

      Thanks for all your work on this! Your techie team at HubPages amazes me.

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      Nell Roseposted 12 years agoin reply to this

      Hi, Oh thank goodness for that! my computer has been playing up big time and I thought I had been cut of from everything!! Oh panic, hear my beating breast!!! I was just about to throw my computer out of the window....ha ha

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      Bendo13posted 12 years agoin reply to this

      Is it safe to post new hubs yet?

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      James A Watkinsposted 12 years agoin reply to this

      Thank you, Paul.  You are a miracle worker.  HubPages is great!

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      getitriteposted 12 years agoin reply to this

      
      
      THAT EXPLAINS IT!  I thought my computer was possessed

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       harryincposted 12 years agoin reply to this

       WOW! The message read that its a scheduled maintenance

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   MrSpockposted 12 years ago

   Thanks for the news update.  It's good to get word of things that come up.

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   Michael Willisposted 12 years ago

   Thanks for the update Paul. Ignore my email. I wasn't online earlier today and when I did try to enter Hubpages I couldn't. I could not even access the site or hubs from  my browser. Now I understand why.

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   Ohmaposted 12 years ago

   Thanks Paul I liked the message on my account screen advising us of the problem,  that was nice!

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      Sally's Troveposted 12 years agoin reply to this

      ditto

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      sabrebIadeposted 12 years agoin reply to this

      Yes that was a nice touch.
      Thank you!

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         Arren123posted 12 years agoin reply to this

         Yes it is a nice touch, I don't know of any other site that would let you know that something gone wrong, I think Hubpages are brilliant for lettting everyone know what happening

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         Ghost32posted 12 years agoin reply to this

         It WAS a nice touch.  With good advice here in the Forums, which I naturally ignored.  Must have been rooting around in the hub editor after the worst of it, though--at least tonight's hub seems to have published okay, as did several not-so-short commets.
         
         Whew! 

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   Sue Adamsposted 12 years ago

   Well that probably means I better wait till things are fixed before publishing new hubs ready and waiting. I tried a few hours ago and it all went besirk. Now there hangs an unpublished undated hub in my stats which I can't even delete.

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   fastfretaposted 12 years ago

   I also like that you put the info on our account screen, that kept me from panicking, when I saw no action.  That's neat, please do that again.

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   Arren123posted 12 years ago

   Thanks for letting everyone know thats happening and indeed what happened, thanks again

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   LeonJaneposted 12 years ago

   Thanks for the update. I guess it is a timely reminder that I should back up my hubs to my hard drive.

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   Cygstarzposted 12 years ago

   Thanks for the update.I can't load pictures...so I assume it has something to do with the outage! Will try again later.

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    I*n*v*i*c*t*u*sposted 12 years ago

    Thanks so much.. hmm. Thought I was cut off too! lol 

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       poetlorraineposted 12 years agoin reply to this

       who would dare cut you off.....

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          I*n*v*i*c*t*u*sposted 12 years agoin reply to this

          welll,,,,,, let me think... hmmm. LOL

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    Cagsilposted 12 years ago

    Thank you Pauldeeds. Much appreciated.

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    mikelongposted 12 years ago

    I had just settled myself in and was about to start writing a new piece when the site went down............glad it's back up..

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    wordscribe41posted 12 years ago

    Thanks, Paul.  I also liked the stats message I got.  Hope it all gets cleared up quickly, sorry you guys are having to deal with this today. 

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    earnestshubposted 12 years ago

    Sorry for you guys, I hope it did not create too much chaos!
    Thanks for all the notifications! Appreciated.

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    yoshi97posted 12 years ago

    The extra notifications are great for controlling panic and staving off paranoia.
    
    I thought you guys had a big earthquake and Hubpages slid into the ocean.

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    B.C. BOUTIQUEposted 12 years ago

    That you for the update, I was going to do a hub tonight, but I will wait till tomarrow to get working on it, possibly friday now..

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    KCC Big Countryposted 12 years ago

    Love the comment line on the stats page!  Thanks for the info Paul!

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    lyricsingrayposted 12 years ago

    keeping this short thanks Paul

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    Beth100posted 12 years ago

    Thanks Paul and HP staff!  I didn't get a notice on my screen as I could not establish a connection with your server.  Either way, I'm connected and it's good to know what has happened.

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    RedElfposted 12 years ago

    Thanks for the update, Paul! It's a miracle I was able to complete the HubNuggets hub ! I was already signed in and working, but it did eventually get finished!
    
    

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    AEvansposted 12 years ago

    I knew something was happening when I could not get into HP for sometime and thank you for the message. I am not worried about stats at all I know it is all under control.

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    alexandriaruthkposted 12 years ago

    thank you for the information

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    Sage Williamsposted 12 years ago

    Thanks for always keeping us so informed.  The staff at HP goes above and beyond.  It is greatly appreciated.

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    Jayne Lancerposted 12 years ago

    Thank you for the information.

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    WildIrisposted 12 years ago

    Y'all go down ( major power outage) in the East Pali plane crash?

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    Miranda Kalishposted 12 years ago

    umm in one of my hubs, a section is completely gone. is there any way i can get this back??

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    Cagsilposted 12 years ago

    I noticed that my statistics page no longer has the statement about the problems.
    
    Has everything been fixed?
    
    Thank you in advance.

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    pigfishposted 12 years ago

    The topic Home & Family - gardening is not working.  Other topics are working fine.  Of course I notice this because I published a new hub on gardening right before the power outage.  <sigh>

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29. STAFF

    pauldeedsposted 12 years ago

    For the most part everything should be back to normal.  If you were in the process of editing something right around when the power was cut, some data from those edits may have been lost. If you notice anything unusual please let us know, so that we can investigate.  There may still be some minor lingering problems related to data inconsistency that could affect individual pages on the site.  Thanks!

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       sunforgedposted 12 years agoin reply to this

       a very recently cached hub shows no summary in google it shows something along the lines of "sunforged httptheurl 94 " etc.

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       pigfishposted 12 years agoin reply to this

       It's fixed now.  Thanks pauldeeds!

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       cosetteposted 12 years agoin reply to this

       you guys are always so communicative with your members. must not have been a very long outage, 'cause i missed it. thanks!
       
       
       ( Oli)

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    wrenfrost56posted 12 years ago

    Thanks for the info and the quick fix!

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    thisisoliposted 12 years ago

    Thanks paul, now, spill the beans on how you got a hubscore of 86 with only one Hub? :p

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    Internetwriter62posted 12 years ago

    Thank you for letting us know. I was trying log in at about that time and I figured you were doing updates. Thanks again I appreciate it.

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    wyanjenposted 12 years ago

    Every time I see this forum, I think it says
    
    OUTRAGE

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       yoshi97posted 12 years agoin reply to this

       I know ... it makes ya just wanna click it again and again to find out what all of the outrage is about.

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