What is up with this? I can't tell you the number of times I've had to redo, change or entirely delete my amazon capsules because of 'missing products' that aren't really missing.
What is the issue here? I'm afraid to look at my hub pages, and afraid to not look at them as well. Your hub ends up looking pretty stupid when 5 out of 7 product links are saying there's nothing there when there is. Then you waste a bunch of time trying to fix it and it's messed up again two days later.
This isn't a log out thing, I tried that the last time I looked up info on this issue. It's been going on for at least 6 months now, there are forum threads about it every month or two.
Is it HubPages? Is it Amazon? What's the problem?
Do you use Amazon with keywords or pick products? I've not noticed any problem, but always use the keyword method. Is it possible the your product is still on Amazon, but with a different seller and so the original Amazon ad is gone although the product is still available? Just a thought...
I'm sorry for your frustration. I want to let you know that Paul Deeds is working to reduce the sort of problem that you are describing. We think that sometimes Amazon gives us incorrect product results, and that we are "remembering" those incorrect results for too long. Hopefully you will see an improvement in the near future.
Before you save the Amazon capsule, click on Review. It should show you if any of the products are "missing" and then you can delete them individually before you save the capsule. Of course, if you're already doing this and something still shows up as missing, then it truly is a glitch and you should contact HP or Amazon to see what's going on.
ETA: As I read your post a third time, I realized you are likely talking about capsules in Hubs that have been published for some time, and that have missing products some days after you publish - in which case, I believe wilderness's comment is correct (change of seller).
I appreciate the suggestions, but neither of them are the problem. I use both keywords and item numbers, and both will disappear, although either way they can sometimes be fixed by switching to the other. It will literally sometimes show the listing one minute and not the next. Most often it doesn't happen when creating a hub, but after you've published it and moved on.
Whenever I have noticed the problem, it was only because I just happened to refer back to a particular hub for something. Like this morning. Otherwise you'd never notice that there was any problem. I just shudder to think that a good percent of the time people click on my hubs a messed-up looking page is what they may be seeing. And you know, it's not just the products disappear, which is certainly bad enough on its own, but the whole formatting of the page goes haywire when a number of capsules have collapsed.
Yes, it's happening again.
It seems to happen SOMETIMES when there's a list of specifically selected products in a module, and one of them becomes unavailable. Then NONE of them display.
But it's not consistent. Other times, one product in the module might be unavailable, but they DO all display.
And other times, none are unavailable, and they still don't display.
The point is, it's usually fixed by deleting the capsule, then repopulating the capsule exactly as before. So it doesn't seem to be Amazon's problem, but that of HubPages.
I haven't looked through all my hubs, but it's happening again to this one in several modules (and I already fixed a couple of the modules, so they look right, but I left some that are not right alone):
GACK! This really does sound awful, and this is the first I've heard about it. I have had numerous times when items showed up as missing before I actually published the Hub, so that is where I was coming from with my original comment. (But.... come to think of it, I did see one Hub a day or so ago that had an Amazon capsule with nothing except a "missing item" in it, and I assumed that I had accidentally published it without checking adequately. So maybe......)
I think it is worth contacting the Amazon Affiliates program about - isn't there something like a forum there? Surely it's not just HP that is affected, and maybe someone with AA has come up with some explanations and/or solutions.
I've seen it happen many times. Recently, like the OP, I happened back on an old hub to find several of the capsules weren't showing products.
I figured the products were bad, and replaced them, but found that amazon still has the products available. I gave up. Re-saved what I had changed, and then all of the other capsules started showing products again. It was weird, out of say 5 capsules, 4 weren't showing anything, but once re-saved all showed.
Not sure what's going on, but I'd hate to think I'm losing potential revenue for this.
By the way, I only use ASINs
I had it happen last week for about 10 items on a hub that was only two days old.
I use both search and input keywords depending.
I emailed the team and of course by then the items had re-appeared.
Thanks for the update Fawntia.
I just found this on some brand new hubs...aaacckk!! I re-arranged the capsules, and the results showed again. After I mixed them (the goofy Amazon capsules) up a bit, I even put some back where they were in the first place, and had my Amazon results showing again. Any other time I had this happened, I thought it was possibly the products, but this is the first time I tried the re-arranging.
I have a hub that shows all but one amazon capsule. I went into edit mode, and the products and descriptions for that one capsule appear, but when going back to published page, the products are no longer available. I went back to edit mode, opened the capsule, resaved it, resaved the hub, and the capsule still shows no products.
by Nalini Marquez 11 years ago
Hi,On two of my three published hubs there are two ads for Amazon that were functioning earlier today but now are not. I have closed the capsules and put them in again but that has not worked. I refreshed the pages and that did not work. I also checked to see if there was a notice saying that my...
by Audrey Selig 13 years ago
Amazon says I need to redo most of my products, and I don't know what happened as the codes were there. Is there a fast way to do this? Can you sign in to Amazon once and then go back and forth fixing the problem. Anyone had this issue?
by ILoveChristmas 11 years ago
I wrote a recipe hub and wanted to add some recommended cookbooks at the end. I created an Amazon capsule and selected the cookbooks. When I previewed the capsule, it said "No Amazon products found." I deleted it and tried again, this time letting it use keywords to select products...
by x 9 years ago
http://hubpages.com/my/hubs/stats?categ … ule=AmazonFolks, we really need to make a concerted effort to delete (or at least not display) those Amazon capsules we know to be in violation of QAP.The above link will hopefully help.
by Christy Kirwan 6 years ago
Today I have a quick announcement. We are retiring Amazon Capsules with multiple products. Writers haven’t been able to create these in a very long time, but some very old articles still contain Amazon Capsules with multiple products in them. On January 8th, these will be converted to...
by Kate Alexandre 8 years ago
Why would two hubs go from featured to not featured? I didn't make any sort of major changes to them. One has been featured since this summer and gets a decent amount of views.Thank you. It really doesn't make sense.
Copyright © 2024 The Arena Media Brands, LLC and respective content providers on this website. HubPages® is a registered trademark of The Arena Platform, Inc. Other product and company names shown may be trademarks of their respective owners. The Arena Media Brands, LLC and respective content providers to this website may receive compensation for some links to products and services on this website.
|HubPages Device ID
|This is used to identify particular browsers or devices when the access the service, and is used for security reasons.
|This is necessary to sign in to the HubPages Service.
|HubPages Google Analytics
|HubPages Traffic Pixel
|This is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
|Amazon Web Services
|Google Hosted Libraries
|Google Custom Search
|Google AdSense Host API
|Amazon Unified Ad Marketplace
|We may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
|Conversion Tracking Pixels
|We may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
|Author Google Analytics
|Amazon Tracking Pixel