Unable to post comment

1. 59

   Roohi Khanposted 11 years ago

   I am not able to post comments on my own hub.
   
   Can do it on other people's hubs but not on my own hub!
   
   I have tried logging out too. Did not work?
   
   What should I do?

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      Dale Hydeposted 11 years agoin reply to this

      As it is the weekend, I doubt you will get a "staff" response. What I would try would be to clear your browser cache and then attempt to post a comment. That is one solution that has worked for me in the past.

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      1. 89

         lobobrandonposted 11 years agoin reply to this

         I can't post comments for the past few days too and I've seen others complain about it as well.

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      2. 59

         Roohi Khanposted 11 years agoin reply to this

         Thanks for the suggestion.
         
         I tried it but it didn't work. The comments section just disappears when I click on 'Post comment'.
         
         I guess it is some sort of glitch since others are reporting it too.

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         1. 0

            Norah Caseyposted 11 years agoin reply to this

            I apologize for the delay in getting back to you all about this issue. We're looking into it now and hope to have it fixed as soon as possible. We may have some questions for you if we have trouble recreating the problem. Thanks for your patience!

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         2. 70

            Matthew Meyerposted 11 years agoin reply to this

            Can anyone provide the URL for a Hub that is having this issue?

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            1. 59

               Roohi Khanposted 11 years agoin reply to this

               Here is the URL to one of my hubs:
               
               http://roohikhan.hubpages.com/hub/Do-yo … g-Syndrome
               
               But it seems to be a problem with other hubs as well.
               
               I tried using different browsers also. It did not work.

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   2. 60

      John Holdenposted 11 years agoin reply to this

      I find I can't post comments on questions!

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2. 60

   Lady_Eposted 11 years ago

   It happens sometimes, give it about half an hour and come back to it. That's how I deal with it.

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   1. 60

      John Holdenposted 11 years agoin reply to this

      It's been about 12 or 15 hours now

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      1. 70

         Matthew Meyerposted 11 years agoin reply to this

         John are your experiencing this issue with one or all questions? 
         Do you have an example question at which we can look?

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         1. 60

            John Holdenposted 11 years agoin reply to this

            The obvious one is one of my own,
            http://john-holden.hubpages.com/questio … nformation
            
            But all others that I tried to respond to were the same, I'd write a comment click on post, send, or whatever, the box would grey out but nothing else happened.

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3. 60

   Jason Menayanposted 11 years ago

   A bug related to comments was fixed earlier today. We apologize for any inconvenience this might have caused. Would everyone mind checking to make sure you can comment normally again?

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   1. 60

      John Holdenposted 11 years agoin reply to this

      I've left a couple of comments on hubs this evening with no problem. Haven't yet tried questions though.

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      1. 60

         Jason Menayanposted 11 years agoin reply to this

         OK - thanks, John!

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   2. 59

      Roohi Khanposted 11 years agoin reply to this

      Thanks, Jason!
      
      It's working now.

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      1. 60

         Jason Menayanposted 11 years agoin reply to this

         Glad to hear it!

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