Contacting hubpages.

1. 60

   meganmchapman08posted 9 years ago

   I want to contact hubpages to ask why my hub needs improvement. One hub I had received a 51 and was still featured, yet another received a 54 and 'didn't meet rating standards'. I would like to know why. Yet I can't find anyway to contact staff here. Othere then the FAQ forum there is no extra assistance from the staff themselves as to what is wrong with the hub other than 'it doesn't met rating standards'? How am I supposed to know what to fix?

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      incomeguruposted 9 years agoin reply to this

      Just go through the HP help wizard link given to you by relache. It's a great place to start. Best of luck!

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2. 71

   relacheposted 9 years ago

   http://hubpages.com/help-wizard/

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   1. 73

      platinumOwl4posted 9 years agoin reply to this

      Why can't I upload from Firefox? Which browser is the best to upload from.

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         The Examiner-1posted 9 years agoin reply to this

         platinumOwl4,
         I use Google Chrome too. I have used it since I signed on. I have Windows 7.

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3. 60

   meganmchapman08posted 9 years ago

   Doesn't help or answer my question. I want to email an actual person not go through a link. That doesn't tell me facts are wrong or if the content isn't right. Why is it not possible to contact actual staff regarding questions?

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   1. 84

      bethperryposted 9 years agoin reply to this

      Yeah, list of names for actual human being contacts would do wonders for bringing a little warmth to this place, wouldn't it? Heck, just one real name would be nice. The designation: "TEAM" just doesn't impart that general ambiance that somewhere a real, live, breathing member of the human race is taking us seriously.

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      1. 96

         Sue Adamsposted 9 years agoin reply to this

         Here is the list of HP Staff members:
         http://hubpages.com/about/team
         
         You can go to their profile page and send any of them an email, Paul Edmondson and his wife Robin are the main bosses. I frequently contacted them in the past and have always received prompt, friendly, and helpful replies.

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         1. 60

            meganmchapman08posted 9 years agoin reply to this

            It's kind of strange that there is not a 'hey email us here for direct questions' is all I'm saying. Seems kinda cold and unfriendly overall.

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         2. 84

            bethperryposted 9 years agoin reply to this

            Thanks Sue. I had no idea this page existed.

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4. 93

   SmartAndFunposted 9 years ago

   Try team@hubpages.com.

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   1. 60

      meganmchapman08posted 9 years agoin reply to this

      Thank you. I did try the hub help pages. I don't think it's grammar, but I don't know if it is grammar, content or what and the hub helps don't answer those questions.

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5. 93

   SmartAndFunposted 9 years ago

   I've only contacted them once before on another matter, but they got back with me within a day or two, IIRC.
   
   Just a suggestion: If you don't get a satisfactory, specific answer, make some minor edits and send it through again. If it doesn't pass that time, do more of an overhaul and put it through again. Might work.

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6. 81

   mdscogginsposted 9 years ago

   Hi, I looked over your hub about culinary hacks and the only thing I noticed was one or two grammatical errors.  Also, I have found that my score is low on my very short hubs.  It is recommended to write 1150 words to create a  "Stellar Hub."   Also this link may help to find other areas that could bring your hubs up to the quality you would like: http://hubpages.com/learningcenter/Elem … tellar-Hub
   
   Hope that helps

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      meganmchapman08posted 9 years agoin reply to this

      I did make edits and it was still not approved, even though the score went up on the article? I'm overall confused now on how articles are processed. If culinary hacks can get approved with minor edits then what is wrong this one? Cause I've looked over it repeatedly and haven't been able to spot anything. Plus like I said, the score went UP instead of down. Is it subject matter? (The topic is science and the paranormal) or what more? That's what I'm trying to figure out. And a 'how-to' article doesn't seem to be helping much with that, which is why I opted to try for direct contact instead.

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7. 71

   relacheposted 9 years ago

   If you had used the help wizard, it would have told you how to contact the admin team.
   
   By the way, you may find their backlog is worse than usual as we are heading into a long holiday weekend, and they all take off for days.

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8. 60

   meganmchapman08posted 9 years ago

   All it kept giving was information on hub ratings and writer guildlines and learning centers. I saw nothing about contacting hubpages personally.

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9. 96

   Sue Adamsposted 9 years ago

   Hi Meg,
   I just sent you a long email with comments on Culinary Hacks, thinking that was the hub that failed to pass. Actually I am surprised it did pass the standards.
   Anyway, since the second hub is not visible to us, you may be able to use some of the hints I sent you for your second  hub as well as improving the existing one.
   
   Good luck,

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      meganmchapman08posted 9 years agoin reply to this

      Well, I'm excited to say that my hub got accepted. I still don't know what was wrong with it the first time, but oh well I guess. Not only was it accepted, the score on it has risen 10 points since it was accepted.

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    Marie Flintposted 9 years ago

    Platinum, I've been using Google Chrome, and it seems to work pretty well. If you go to Google, there should be a prompt for Google Chrome. I hope that helps. --Blessings!

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11. 60

    paradigmsearchposted 9 years ago

    Do not send them this: https://www.youtube.com/watch?v=VhQ74N8b9Vg

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