FIXED: Profile In the Spotlights Changes not recorded

1. 94

   watergeekposted 8 years ago

   I often change the hubs spotlighted on my profile. This time they wouldn't change. I don't know why. When I choose new hubs and save the changes I'm directed back to the top of the page, but no change is indicated. When I go to my profile to check, no changes have been made.

   replyreport
   1. 70

      Matthew Meyerposted 8 years agoin reply to this

      Sorry you are having problems updating the selection of Hubs displayed in the Spotlight section of your profile.
      I was able to reproduce the issue and have shared it with our engineering team. I will post an update when I have more information. Thanks for your continued patience.

      replyreport
      1. 83

         Venkatachari Mposted 8 years agoin reply to this

         I hope the changes are allowed only once in 3 months or so.

         replyreport
      2. 89

         Kylyssaposted 8 years agoin reply to this

         It isn't just the spotlighted hubs that cannot be changed, it is also not possible to edit the text of one's bio or to add links.

         replyreport
   2. 85

      Jackie Lynnleyposted 8 years agoin reply to this

      Yes; happening to me too; exactly.

      replyreport
   3. 70

      Matthew Meyerposted 8 years agoin reply to this

      I just wanted to give an update. There appear to be issues affecting the ability to update profile for a subset of authors.
      There is no current workaround, but I have passed on these additional reports and details to our engineering team so they can determine and resolve any issues.
      Thanks for your continued patience and I hope you have a nice weekend.

      replyreport
   4. 70

      Matthew Meyerposted 8 years agoin reply to this

      I just confirmed that the profile now is recording change tot he "In the Spotlight" and bio sections of the profile.
      
      Thanks for your patience.
      As always, make sure to clear your browser cache and restart your computer if you have any problems.

      replyreport
2. 0

   Snakesmumposted 8 years ago

   Just saw your post, so went and checked on this problem by changing my spotlighted hubs.   No problems for me, so maybe you need to talk with the  HP team?

   replyreport
3. 95

   alexadryposted 8 years ago

   I am also having issues landing on my profile page. If I click on "profile' it directs me to the Hub's feed page repeatedly. Occasionally, it makes it to the profile, but I have to try a lot. Also,my latest article isn't showing up in my profile and it's been 2 days and it usually shows up there within a few hours.

   replyreport
   1. 95

      alexadryposted 8 years agoin reply to this

      Profile landing page is working fine now for me. Thought to update.

      replyreport
      1. 94

         watergeekposted 8 years agoin reply to this

         Update: Still can't change my spotlight hubs. Checked last night.

         replyreport
4. 89

   Kylyssaposted 8 years ago

   I was able to edit my profile, including my bio, link section, and the featured hub rotation. It did require a clearing of my browser cache and a restart of my computer.
   
   The bug is fixed and I was able to get that "Squidoo" word out of my bio!
   
   Thank you!

   replyreport