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Previous month added to balance on 5th of following month

  1. PoeticPhilosophy profile image79
    PoeticPhilosophyposted 3 years ago

    Why does hubpages show on the earning program, that you made so-much, and then give you a slap-in-the-face, showing you only made basically.. half the amount.

    I went my whole time on hubpages, thinking I made the amount that it shows when we go to account. Excitedly, I thought I would make pay-out this month. I was wrong.. I made about, half of that, and did not make pay-out.

    Absurd, I thought. Yet, I went with it, and eased my rant. I am now looking though.. why do such a thing. I didn't see this amount as big, but knowing now that it's even less than the moderate amount.. Geez.. hubpages makes tiny.

    WHHYY!!?

    1. Matthew Meyer profile image76
      Matthew Meyerposted 3 years ago in reply to this

      You can see your revenue balance history in detail here.
      https://hubpages.com/my/earnings/history

      1. PoeticPhilosophy profile image79
        PoeticPhilosophyposted 3 years ago in reply to this

        I know... but I "thought" we made how much it shows when we go to account, and it says, Hubpages earning program, then the amount displayed.

        1. Matthew Meyer profile image76
          Matthew Meyerposted 3 years ago in reply to this

          The only thing on the account page that refers to HubPages Earnings Program directly is a total for the current month.
          HubPages Earnings Program: $x.xx so far this month
          The earnings history report shows all your past and current balance information related to revenue.

          If you go to earnings, you can also run a report for each of the programs.
          https://hubpages.com/my/earnings/reports

          Are you perhaps referring to your eBay sales report?
          If so, it is not revenue, but the sales made with your affiliate account and you do not receive all of the sales value nor a percentage.
          https://hubpages.com/my/earnings/ebay

          1. sallybea profile image98
            sallybeaposted 3 years ago in reply to this

            I am equally confused - how can the earnings  be shown all month and now they are nowhere on the page.-- nothing after the 4th November - except the current month's figures - where are the earnings from after the 4th November to the end of the month. They were there all month.   I find this very strange, I had fully expected a payout this month.   
            Also do  UK members get paid on a different date writers in the USA? 
            I wish someone could explain this in plain English so that I could understand how this works. 
            Thanks Matthew.

            1. Matthew Meyer profile image76
              Matthew Meyerposted 3 years ago in reply to this

              @sallbea

              You can run the earnings report for all programs and dates of Nov 1 to Nov 30 2013 and the resulting report should provide detailed information.
              https://hubpages.com/my/earnings/reports

              Payments are issued at the same time for all authors.
              It may take a bit longer for some countries to receive the transfers.
              Balance history shows any revenue and payouts.
              https://hubpages.com/my/earnings/history

              If the balance report shows you have met the minimum threshold of $50, then a payment will be issued around the 28th of the month for the previous month's earnings.
              http://hubpages.com/faq/#hpads-payments

              1. sallybea profile image98
                sallybeaposted 3 years ago in reply to this

                Matthew, sorry to appear so dumb.
                Earnings for a particular month will not appear here until several days after the end of that month (up to 30). - what does this mean?  Is this the amount  earned over the whole of previous month which is not currently shown - because that amount would have taken me well over the threshold even by the 28th of the month. 
                I think this indicates that payments work a whole month behind. Am I correct?   Sorry to be a pain but I would like to understand how it works
                Thank you.
                Sally

                1. Matthew Meyer profile image76
                  Matthew Meyerposted 3 years ago in reply to this

                  @sallybea
                  No worries. I think the language in the FAQ could perhaps be clarified.

                  You are correct.
                  Once you meet the minimum threshold, a payment is issued the following month (if your account is in good standing).

                  1. sallybea profile image98
                    sallybeaposted 3 years ago in reply to this

                    Thank you Matthew - least I feel satisfied in my ability to understand it now - even though my purse feels really empty!!

          2. PoeticPhilosophy profile image79
            PoeticPhilosophyposted 3 years ago in reply to this

            I do not have any ebay capsules, so no, I am not referring to the ebay program... I am referring to when you go to "My Account", it displays how much the Hubpages Earning Program has earned. So.. I thought that was how much I made as it was displayed, and since I didn't make payout, I messaged you guys about the issue. You guys gave me a link to check my earnings, as you just did in this thread, and my earnings are completely different (way less) as is displayed when you log in here on hubpages..

            1. Matthew Meyer profile image76
              Matthew Meyerposted 3 years ago in reply to this

              It sounds like you are looking at an AdSense report and not the revenue report on HubPages.  These reports do not show the same things, so there isn't really a way to compare them side by side.

              You should always refer to the balance history report and not any report in your Google AdSense account to see when you meet the minimum payout threshold.

              1. PoeticPhilosophy profile image79
                PoeticPhilosophyposted 3 years ago in reply to this

                It is not the adsense report... I would have to log-in to my AdSense account to view that. It is the "Hubpages Earning Program" when you log into Hubpages, and than you put the mouse on your username, and the link, My Account, My Earnings, My Profile will come up. I click "My Account", and it shows you your hubpages earnings. I click on that, and view the total earned from the program, and it says I have an amount, then when I go to log into the link that you guys say to... I have a much lower amount.

                1. Matthew Meyer profile image76
                  Matthew Meyerposted 3 years ago in reply to this

                  If you have any further questions, please email us at team at hubpages dot com.
                  Include a screen shot of the specific reports to which you are referring and we can try to explain it further.

                2. Matthew Meyer profile image76
                  Matthew Meyerposted 3 years ago in reply to this

                  @PoeticPhilosophy
                  I think I understand what you are describing.

                  On the my earnings page it says:
                  Last Month (Nov) - $xx.xx

                  But on the balance history page, that amount has not yet been credited
                  It will be credited on December 4th, per the explanation here (see the "payment cycle" image).

                  http://hubpages.com/faq/#hpads-payments
                  http://s2.hubimg.com/u/8163477.png

                  1. PoeticPhilosophy profile image79
                    PoeticPhilosophyposted 3 years ago in reply to this

                    Ah, I see. So my November month goes to December? Ok, it all makes sense now, ahaha.

    2. Phyllis Doyle profile image91
      Phyllis Doyleposted 3 years ago in reply to this

      I always pull up the "Balance History" report, so I can see over a period of time how much I made, how much I was paid, and how much I have earned since my last payment.

      1. IzzyM profile image87
        IzzyMposted 3 years ago in reply to this

        Much like you, I take a note each day of the figures published, and double-check the CPM when the star sign disappears, because often it's adjusted upwards or downwards.

        I keep it all as an Excel file and it never changes by much, even after the small adjustments they do to figures in the first week of the following month.

        That slight adjustment certainly doesn't account for losing half the earnings, as PP claimed. Not saying it can't happen, but it's never happened to me.

 
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