Previous month added to balance on 5th of following month

1. 81

   PoeticPhilosophyposted 10 years ago

   Why does hubpages show on the earning program, that you made so-much, and then give you a slap-in-the-face, showing you only made basically.. half the amount.
   
   I went my whole time on hubpages, thinking I made the amount that it shows when we go to account. Excitedly, I thought I would make pay-out this month. I was wrong.. I made about, half of that, and did not make pay-out.
   
   Absurd, I thought. Yet, I went with it, and eased my rant. I am now looking though.. why do such a thing. I didn't see this amount as big, but knowing now that it's even less than the moderate amount.. Geez.. hubpages makes tiny.
   
   WHHYY!!?

   replyreport
   1. 70

      Matthew Meyerposted 10 years agoin reply to this

      You can see your revenue balance history in detail here.
      https://hubpages.com/my/earnings/history

      replyreport
      1. 81

         PoeticPhilosophyposted 10 years agoin reply to this

         I know... but I "thought" we made how much it shows when we go to account, and it says, Hubpages earning program, then the amount displayed.

         replyreport
         1. 70

            Matthew Meyerposted 10 years agoin reply to this

            The only thing on the account page that refers to HubPages Earnings Program directly is a total for the current month.
            HubPages Earnings Program: $x.xx so far this month
            The earnings history report shows all your past and current balance information related to revenue.
            
            If you go to earnings, you can also run a report for each of the programs.
            https://hubpages.com/my/earnings/reports
            
            Are you perhaps referring to your eBay sales report?
            If so, it is not revenue, but the sales made with your affiliate account and you do not receive all of the sales value nor a percentage.
            https://hubpages.com/my/earnings/ebay

            replyreport
            1. 82

               sallybeaposted 10 years agoin reply to this

               I am equally confused - how can the earnings  be shown all month and now they are nowhere on the page.-- nothing after the 4th November - except the current month's figures - where are the earnings from after the 4th November to the end of the month. They were there all month.   I find this very strange, I had fully expected a payout this month.   
               Also do  UK members get paid on a different date writers in the USA? 
               I wish someone could explain this in plain English so that I could understand how this works. 
               Thanks Matthew.

               replyreport
               1. 70

                  Matthew Meyerposted 10 years agoin reply to this

                  @sallbea
                  
                  You can run the earnings report for all programs and dates of Nov 1 to Nov 30 2013 and the resulting report should provide detailed information.
                  https://hubpages.com/my/earnings/reports
                  
                  Payments are issued at the same time for all authors.
                  It may take a bit longer for some countries to receive the transfers.
                  Balance history shows any revenue and payouts.
                  https://hubpages.com/my/earnings/history
                  
                  If the balance report shows you have met the minimum threshold of $50, then a payment will be issued around the 28th of the month for the previous month's earnings.
                  http://hubpages.com/faq/#hpads-payments

                  replyreport
                  1. 82

                     sallybeaposted 10 years agoin reply to this

                     Matthew, sorry to appear so dumb.
                     Earnings for a particular month will not appear here until several days after the end of that month (up to 30). - what does this mean?  Is this the amount  earned over the whole of previous month which is not currently shown - because that amount would have taken me well over the threshold even by the 28th of the month. 
                     I think this indicates that payments work a whole month behind. Am I correct?   Sorry to be a pain but I would like to understand how it works
                     Thank you.
                     Sally

                     replyreport
                     1. 70

                        Matthew Meyerposted 10 years agoin reply to this

                        @sallybea
                        No worries. I think the language in the FAQ could perhaps be clarified.
                        
                        You are correct.
                        Once you meet the minimum threshold, a payment is issued the following month (if your account is in good standing).

                        replyreport
                        1. 82

                           sallybeaposted 10 years agoin reply to this

                           Thank you Matthew - least I feel satisfied in my ability to understand it now - even though my purse feels really empty!!

                           replyreport
            2. 81

               PoeticPhilosophyposted 10 years agoin reply to this

               I do not have any ebay capsules, so no, I am not referring to the ebay program... I am referring to when you go to "My Account", it displays how much the Hubpages Earning Program has earned. So.. I thought that was how much I made as it was displayed, and since I didn't make payout, I messaged you guys about the issue. You guys gave me a link to check my earnings, as you just did in this thread, and my earnings are completely different (way less) as is displayed when you log in here on hubpages..

               replyreport
               1. 70

                  Matthew Meyerposted 10 years agoin reply to this

                  It sounds like you are looking at an AdSense report and not the revenue report on HubPages.  These reports do not show the same things, so there isn't really a way to compare them side by side.
                  
                  You should always refer to the balance history report and not any report in your Google AdSense account to see when you meet the minimum payout threshold.

                  replyreport
                  1. 81

                     PoeticPhilosophyposted 10 years agoin reply to this

                     It is not the adsense report... I would have to log-in to my AdSense account to view that. It is the "Hubpages Earning Program" when you log into Hubpages, and than you put the mouse on your username, and the link, My Account, My Earnings, My Profile will come up. I click "My Account", and it shows you your hubpages earnings. I click on that, and view the total earned from the program, and it says I have an amount, then when I go to log into the link that you guys say to... I have a much lower amount.

                     replyreport
                     1. 70

                        Matthew Meyerposted 10 years agoin reply to this

                        If you have any further questions, please email us at team at hubpages dot com.
                        Include a screen shot of the specific reports to which you are referring and we can try to explain it further.

                        replyreport
                     2. 70

                        Matthew Meyerposted 10 years agoin reply to this

                        @PoeticPhilosophy
                        I think I understand what you are describing.
                        
                        On the my earnings page it says:
                        Last Month (Nov) - $xx.xx
                        
                        But on the balance history page, that amount has not yet been credited. 
                        It will be credited on December 4th, per the explanation here (see the "payment cycle" image).
                        
                        http://hubpages.com/faq/#hpads-payments
                        http://s2.hubimg.com/u/8163477.png

                        replyreport
                        1. 81

                           PoeticPhilosophyposted 10 years agoin reply to this

                           Ah, I see. So my November month goes to December? Ok, it all makes sense now, ahaha.

                           replyreport
   2. 96

      Phyllis Doyleposted 10 years agoin reply to this

      I always pull up the "Balance History" report, so I can see over a period of time how much I made, how much I was paid, and how much I have earned since my last payment.

      replyreport
      1. 87

         IzzyMposted 10 years agoin reply to this

         Much like you, I take a note each day of the figures published, and double-check the CPM when the star sign disappears, because often it's adjusted upwards or downwards.
         
         I keep it all as an Excel file and it never changes by much, even after the small adjustments they do to figures in the first week of the following month.
         
         That slight adjustment certainly doesn't account for losing half the earnings, as PP claimed. Not saying it can't happen, but it's never happened to me.

         replyreport